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- Taylor B.Humeston, IA09Sep 30, 2023
We showed up at 7 and The place was empty. The hostess sat us and there we sat for 15 minutes until the hostess came back again... we had several waitresses walk by us doing closing chores, but apparently no one wanted to wait on us. The hostess found someone to take us and the waitress took our full order. She never came back! We went up to the bar and picked up the drinks we ordered and then ordered our second round through the bartender! Very odd. Our waitress did bring out our food, but never came back again after that. We went to the bar and she was flagged down to bring our bill. All we've heard was how short staffed everything is by every staff member, but tonight was a matter of poor training and poor customer service. I had really thought Ron being involved would turn this place around, but it hasn't. There needs to be teamwork. The waitstaff needs to have zones instead of refusing to take tables in front of customers. Any staff that walks by should help each other out and at least take drink orders. There were servers walking past us just going back and forth to the kitchen with nothing all night. There was plenty of waitstaff. Empty tables around us were having ketchups filled while we sat waiting for someone to even make eye contact with us.
Helpful 0Thanks 0Love this 0Oh no 0 - Matt H.Eau Claire, WI72Apr 24, 2022
Terrible steak, lousy service. Such a shame this is in a nice hotel. Breakfast was okay. For a great steak, drive the 20 minutes into Albia and go to Bogies Steakhouse.
Helpful 1Thanks 0Love this 0Oh no 0 - Nov 28, 2018
While staying at the Honey Creek Resort hotel, we had free breakfast vouchers that we used here daily.
The first day was a breakfast buffet while the other two mornings were made to order breakfasts. The buffet would have been $14/adult and $5/kid. It was not worth that! The only things I considered good were the French toast sticks, hashbrowns, and fruit. The eggs had no taste, and the sausage and bacon had an odd taste. Even our kids didn't eat anything except the fruit.
The made to order breakfasts were better but still not great. I had a breakfast burrito the first day and an omelet the second. Our daughter had s'mores pancakes both days. My husband had the Country Bowl and Chicken Fried Steak. Our son would only eat fruit from the fruit plates. The food is expensive for the quality received.
The service we had was good although it seemed to only be one person working each day for breakfast.
We also ate the Thanksgiving buffet. They said they had 430ish reservations for it. When I heard that, I thought this must be good! Well, we weren't impressed. The turkey had a flavor we couldn't place. I found that I really only enjoyed the food they probably didn't make there like the salads, cheese, fruit, and desserts (pies and cakes). $25/adult was just too much for that meal!
My advice is take your own food if you're staying there.Helpful 1Thanks 0Love this 2Oh no 0 - Kelly R.Grand Haven, MI116345Jul 30, 2020
Yuck! Stopped for lunch before meeting with event planner. The patio area is dirty, with trash blowing. The landscaping is completely overgrown with weeds, as well as the flower planters. We are the only customers here. EVERY table is filled with dirty dishes, and being foraged by the birds. The staff is sitting in a booth chatting. Seriously! I lost my appetite before we ordered. The food was decent. I would highly discourage anyone from eating here. The restaurant needs a management change!
Helpful 0Thanks 0Love this 0Oh no 0 - Adrien L.Renton, WA02Mar 4, 2018
Well what can I say that everyone hasn't already? This place is god awful in every conceivable way. These poor schmucks couldn't get one thing right. After waiting for 25 minutes, we had to ask the waiter to come take our order. There was only one other table with people, who were already eating.
After another 35 minutes our food came out. After that long you'd think it'd be good right? Wrong. This garbage is very clearly pretty frozen cheap crap that is cooked to death and sold at a high markup.
After doing our best to eat the edible portions of our meal, I asked for the check as we were more than ready to leave. They guy couldn't even get that right! So after flagging him down and requesting to get my actual check, we were finally able to leave.
Honestly, just do yourself a favor and drive to the McDonald's near by.Helpful 0Thanks 0Love this 1Oh no 0 - Ty L.Syracuse, NE33Aug 6, 2021
Pork tenderloin was really good. Pizza was decent. Prices are a little high but it's expected at a resort.
Helpful 0Thanks 0Love this 0Oh no 0 - Karen R.West Des Moines, IA121838May 26, 2019
Prior reviews, I assume to be honest, convinced us to shy away from this restaurant. We had appetizers on Friday afternoon and breakfast on Sunday morning. The biggest flaw was not providing silverware and napkins before the food was served. We also had to prompt them for salt, pepper and ketchup both times. The food was very good and the staff was attentive. Their Saturday night menu looked impressive so we will try again on our net visit. Quick note - clean the ceiling fans on the patio and put out table clothes over the metal tables.
Helpful 0Thanks 0Love this 0Oh no 0 - Erica J.Bloomfield, IA956241Aug 10, 2017
Update: we tried going to dinner tonight (because there are no other options onsite) and ended up leave by before anyone took our drink/food order- about 20min after we were sat. They were at maybe 10% capacity. Waitresses all super young and overheard another guest ask what kind of vodka they had and she had no clue-- yet their prices are very high like an upscale restaurant.
Helpful 0Thanks 0Love this 1Oh no 0 - Opinionated I.Johnston, IA647607May 28, 2017
Had dinner and ate outside. Service was lacking and food was meh. No kids menu. Nothing came out hot. Dessert was the best part, great and fast. You don't have much choice, the closest other restaurant option is 3 miles away but 15 minutes. The Buccaneer snack bar is a better bet. Onion rings had really thick batter, not good. Saw a family bring in pizza hut. I was a little jealous.
Helpful 0Thanks 0Love this 0Oh no 0 - Brandon J.Council Bluffs, IA025Jul 20, 2020
Ordered eggs, hash browns, and english muffin for breakfast. Eggs were cold, hash browns were cold, and they gave me toast instead of the english muffin. I had the server take my food back to warm it up. When they brought it back was still cold. She took my toast brought out my muffin. It was the only thing I could eat. I had seen the reviews so thought I could maybe eat breakfast. I would not go back. We left the resort for every other meal we had.
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