Primrose School at Waterside Estates
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About the Business
Business owner information
Kelly and Jason H.
Primrose School at Waterside Estates is an accredited daycare located in the Richmond area that offers infant, toddler, preschool, pre-kindergarten, kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Location & Hours
Richmond, TX 77406
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Overall rating
5 reviews
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- Shavonna R.TX, TX01Jul 18, 2023
I was close to sending my kid here but my family did not feel very welcomed here during a tour. As a black family we were uncomfortable. The facility is nice but they need to be aware of the customer service being presented during tours. I didn't give 1 start because it was not the entire staff but a few. As well as the teacher that didn't even acknowledge us or my kid. It has the potential to be better but that's an internal hiring issue.
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Franchise Owner
Jul 31, 2023
Thanks for sharing your concerns. Our Asst. Director was pleased to tour your family on two separate occasions. She enjoyed answering questions, showing our facility, playground and explaining the learning experience your child would be offered. During tours, our potential families view from outside the classroom as we explain the schedule, curriculum, and meals provided. This allows the teachers to continuously supervise and implement the scheduled curriculum activities. As you spoke with the Director following your second tour, you expressed your mother not feeling as welcomed. She said “Hi” to someone in the hall and received no response. It was later acknowledged that the person was a family member of a child at the center. Tours at 5:15pm are a little more hectic with families picking up and some teachers ending a shift. Our center is very diverse from staff to the families we serve. We understand that not all potential families will choose our center however we strive daily to give each tour our divided attention and the best tour experience possible.
- Arti P.TX, TX01Feb 9, 2022
This primrose school is really good I loved my girls when they went there and sadly we had to leave because we moved to different area but I would recommend my family and friends to this school and teacher was really good with my girls they have learned a lot there thank you primrose school at waterside estate.
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Danielle S.The Heights, Houston, TX0910May 23, 2019We absolutely love primrose. Our son is thriving here and the staff is attentive, communicate well, and really know what is going on with all of the kids. We love the daily photos, videos, and reports. We were at a montessori school before and I wish we would have started at primrose. There is structure and so many funny activities planned.
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Primrose S.
May 24, 2019
Danielle - We truly appreciate your feedback and are so happy you're part of our Primrose School at Waterside Estates family. Kelly Hammons, Franchise Owner
A J.Richmond, TX016May 17, 2020I absolutely love this Primrose! Everyone is so professional but sweet at the same time! They genuinely care about my son and our family! Thank you ladies! I recommend Primrose to all my co-workers and anyone who asks!
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Franchise Owner
May 26, 2020
Thank you so much for taking the time to share your positive experience. We truly appreciate your kind words and your support of our school. - Kelly Hammons, Franchise Owner
Amanda T.Kirkwood Park, TX1102Mar 1, 2019First to ReviewBoth of our kids are enrolled here. We love the teachers and our 2nd child has had many of the same teachers as our first. It's clean, the teachers and staff love the kids, it's structured and a safe environment. We definitely recommend this school for your little ones.
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Primrose S.
Mar 20, 2019
Hi Amanda - Thank you for sharing your experience at our school. Our goal is to provide the best and most trusted early education and care for the children and families in our school. We greatly appreciate your support.
