Phoenix Tile & Carpet Cleaning
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Services Offered
Verified by Business
Tile & Grout Cleaning in 16 reviews
Commercial Services
Review Highlights
“It was super easy to setup the appointment and the technician (Trent) was kind and punctual.” in 13 reviews
“Katie was extremely prompt in getting back to me when I initially inquired about their services.” in 6 reviews
“We received a text notifying us that our cleaning professional was on his way.” in 5 reviews
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About the Business
Business owner information
Trent S.
Phoenix Tile & Carpet Cleaning offers professional carpet and tile and grout cleaning services for residential and commercial customers. Trust the experts at Phoenix Tile and Carpet Cleaning with all your flooring maintenance needs. As hard as we try, with busy families, kids and pets, it's nearly impossible to keep our flooring clean all the time. That's where Phoenix Tile & Carpet Cleaning comes in - we help protect the investment you've made in your home. Our full-service cleaning process removes stains and leaves your tile and carpet looking and smelling fresh and clean. We don't just serve the community of Phoenix, we also serve Ahwatukee, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale and Tempe. At Phoenix Tile & Carpet Cleaning, we pride ourselves on providing the highest level of cleaning and customer service in the industry. This means not only getting the job done right, but also establishing a relationship with all our customers so that they are proud to refer us to their friends and family.
Location & Hours
Serving Phoenix Area
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Recommended Reviews
Overall rating
35 reviews
5 stars
4 stars
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1 star
- Angela C.Tiffin, OH097Apr 28, 2023
10 out of 10 recommend! We have 2 cats and a dog and a lot of traffic in and out of our house and they were able to make our floors look brand new again! I can't thank Tala enough for the amazing job she did on our tile and carpets!
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Oh no 0 - Debbie F.Scottsdale, AZ042Jun 9, 2021
The entire experience with Phoenix Tile & Carpet Cleaning has been terrific. Katie was extremely prompt in getting back to me when I initially inquired about their services. Appointment set quickly and timely.
Trent arrived on time and did a great job. We had some workers at the house when he arrived (which I wasn't expecting!) so he patiently waited for them to complete their work so we could have super-clean floors.
Very affordable and a great finished product. We'll be using them again!
Helpful 1Thanks 0Love this 0Oh no 0 - Doug U.Tempe, AZ03211Oct 12, 2022
Just had mother-daughter team Tala and Tanya clean my tile floors- they were PHENOMENAL! Professional, kind, thorough and friendly. They gave me the Groupon price and were generous not to charge for a little extra square footage. The process took about an hour and my tile is now sparkling clean. I ran a brand new white mop head over the entire house after they left just to mop up the excess water/speed up the drying process- fully expecting to pick up at least a little dirt- but when I was done, the mop head was still as white and clean as when I started! Astonishing! *HIGHLY RECOMMENDED* They're killin' it!! Kudos!
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Katie S.
Dec 27, 2022
Thank you for choosing Phoenix Tile and Carpet Cleaning, and for taking the time to write such a positive review. We're so happy to hear that you were pleased with our services, and that your floors turned out looking amazing! It's great to know that our team was able to exceed your expectations, and we appreciate the kind words. Thank you for recommending us, and we hope to be able to serve you again in the future.
Ibi C.Scottsdale, AZ171162142May 23, 2019Wonderful service! I highly recommend them!
Got a Groupon last week, and i was esceptical but it was a very good deal, so i jumped in and crossed my fingers hoping for the best well...
it was!
Got my tile cleaned with the Groupon, and i took advantage of the $25 offer for cleaning the carpet of one room when you have any other service provided.
Katie over the phone and by texts and Trent were very helpful and professional.
Thank you!
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Katie S.
Sep 4, 2019
Thank you so much for the kind words, I can't tell you how much it means to hear from our happy customers! We really appreciate your business. Please don't hesitate to contact Phoenix Tile & Carpet Cleaning in the future if you need any help with your tile & grout or carpet cleaning needs.
Meagan S.Gilbert, AZ686634Oct 1, 2021We used this company based on referral years ago and we are booking for another appt - amazing results!
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Katie S.
Oct 16, 2021
Thank you Meagan! We really appreciate your feedback and look forward to taking care of your home next time you need us!
William M.Phoenix, AZ0823Dec 13, 2018Phoenix Tile and Carpet Cleaning exceeded my expectations! Very easy to set up appointment and very professional. I was skeptical and nervous about the quote being so reasonable that I thought this might be a scam. I was completely wrong and couldn't be more happy! It feels good to hire someone to do a job and then do it better than you expected. Take a look at before and after.
For any future carpet or tile cleaning I will definitely be using this company again and recommend Phoenix Tile and Carpet Cleaning to anyone considering getting work done.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katie S.
Sep 4, 2019
William, thank you so much for leaving such a kind review of your experience with Phoenix Tile & Carpet Cleaning. We appreciate your feedback and look forward to taking care of you next time you need anything.
Rexster A.Mesa, AZ123Mar 31, 2021We needed 3 rooms cleaned and they were very responsive to our needs. Showed up on time and made our carpets look like new. Very professional all around. Great value as well.
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Shelley V.Scottsdale, AZ0111Mar 27, 2021I desperately needed a quick resolution to getting our carpets cleaned, thanks to our dog!! We got a quick response from Katie AND the price was right!!! Trent was our technician and he was nothing short of AWESOME!!! He was on-time, friendly, personable, thorough, and did a great job!!! Would highly recommend and we will definitely use them again!!!! Thanks again!
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Tom G.Phoenix, AZ1429Jul 1, 2019And of course a reply with an argument, excuse, etc.... Leave it. Your machine broke, how convenient. Rent one and do the job you promised and stop trying to defend your company's mistake!!!
Wow, a voicemail/reminder at 9pm at night and they remind me of appointment. Katie, Owner, does her customer service as she should and reschedules for this afternoon. I took off early, got a friend to help me move all furniture, and they call to say machine breaks down. How convenient. They did not even have the courtesy to try and get our tile clean before all our company arrived on Thursday!! "You need to find another company" were Katie's exact words!!! Lesson learned!!! Shame on us, we will not recommend this company to any friends, neighbors, family, employees, etc...!!! Please do not respond with an argument Phoenix Tile and Carpet because there is not one. This is EXACTLY what happened!!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katie S.
Jul 9, 2019
I'm sorry Thomas that things didn't work out the way I would have hoped. On 6/19 you scheduled an appointment at 8:00am for 7/1. I sent a courtesy reminder text the evening before your appointment, and then called the morning of your appointment when the technician was on his way to your house. At that time you asked to reschedule because you were not home and you were unable to keep your scheduled 8:00am appointment. I told you that we were fully booked but I would do my best to fit you in and asked what time you would be available to come back. You said you would be home from work by 2:00pm so I immediately worked with the technician to adjust his workload to be able to come back to your house at 2:00pm. Several hours later as the technician was finishing another job, unfortunately the equipment stopped working properly. I called you and explained that we needed to take the truck to the repair shop to quickly get fixed and we would come back to your house as soon as possible before your scheduled party. I truly understand you were disappointed, and I had every intention to come back to your house to do the service until you started yelling at me. At that time, I said if you needed it done that same day it might be better to find another company and you said "ok, I'm going to bash you online" and you hung up.
Customer satisfaction is my #1 priority - I'm sorry in this situation you feel I failed you.
Jacey K.Tempe, AZ0519Jan 30, 2021Needed a stain removed ASAP on a Saturday. Messaged Saturday afternoon at 3pm they arrived by 4:30pm. $75 for two rooms carpet cleaning
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