Penn Medicine Radnor

I may be here a while, taking care of my eyes and vision, but it is well worth it. The physicians here are the best

This hospital is the worst!
The billing department treated patient like a criminal!
It was happened probably two or three years ago in hematology department, the whole department it's lying lying to promise to resolve repeated same prescription lab orders,and hiding hiding hiding the repeated order paper with silenced refuse, and then no and then, they thought I forgot it, no, I will bring it show in front of everyone in the hospital let them know how ugly and disgusting the doctors, nurses, manager.

Lies, Lies. Lies. I was told I can go back and see my daughter and talk to the doctor after she comes out of her procedure and they would NOT let me back there in the surgery center. After 30 minutes in recovery the nurse tells her to get dressed and she could even walk or see straight from the anesthesia. She came out with the nurse guiding her and when I took her arm to help her walk she was trembling and her head was spinning from the anesthesia. What was the big rush to get her out? This was the middle of the afternoon NOT quitting time. NOT pleased at all with the way they handled this. So be prepared parents, when your child gets a procedure in the surgery center, DO NOT expect to see them until the nurse brings them out.

Not sure why all of the negative reviews? Great place to get in and out for quality care. Other providers in area have been disappointing. Nice new and clean facility. Try another country for socialized medicine and wait time and I think you will change your tune.

So welcoming the minute you walk in. Instantly approached to see if you need assistance locating your appointment area. All staff friendly and don't make you feel rushed. They take their time and listen and act as if they like their jobs. Unlike my hometown. This is why I travel here. Well worth the trip.

I've gone few tests because my doctor wanted me to get some stuff done. All the staff were friendly

This review is for Dr Oren Friedman and team who fixed my deviated septum. They did a great job--my nose was jacked up on the inside before!
It's been about 4 months now, and I can breathe much better. My nose is straighter and my airways are clear. They were very professional and brought great expertise, making me feel confident in their success. I appreciated that Dr Friedman had hours/days where he was available at either Radnor or downtown Center City. If you are struggling with a deviated septum, I encourage you to get checked out by Dr Friedman!

1. Fill out a form to get a callback to schedule
2. Get called back late and repeat the information you put in the form (you can call them too, but their scheduling line does not actually operate by the hours on the website)
3. Get transferred and repeat the same info you have provided twice already
4. Learn that the waiting time to get an appointment is five months
5. Check to make sure you are not in Canada, and realize there are alternatives to waiting months for medical attention (but of course at US cost)
6. Understand you have wasted 20 minutes of your life, and that is enough to give Penn Medicine

This place is a tale of two cities. 1st off every physician I saw here has been outstanding. Caring, compassionate, knowledgeable... amazing bedside manner. However the reason for the 3-star review... good luck getting in to see someone. While attending my yearly checkup I was told by the receptionist that they are booked up beyond a year and were not taking appointments. 1st off, how do you book yourself beyond a year? Should you not keep your appointments open for that day one year from now so that your patients can book for the same day next year then the following day allow other people to book? I was told to just call in next week and see if any times opened up. I was just thinking but I'm not going to do that. I'm here now, let's make an appointment. Annoying. I love the staff but they have to get more doctors in to open up appointments or stop taking on new patients.

I have been going to Penn Medicine since 1990 at Radnor and other nearby locations in the suburbs. A couple of years ago, I would have given Penn Medicine a 5 star rating. I have had an excellent primary doctor and many very good specialists.

In the past couple of years most have left or retired. Trying to find new doctors within the Penn system has been frustrating. I have been on hold on the phone for hours, no call backs in some cases. When I do get a scheduler to help me most of the primary doctors I would like to go to have closed their practice to new patients leaving me to schedule with an unknown new hire that will not be onboard for several months. Transferring to a new specialist generally I have had to wait a year or more. In some cases I have been able to see a nurse-- but I would like to have an official doctor overseeing my care. Meanwhile I have trouble following up on medical problems, getting explanations of results for tests that the doctors who left ordered and getting medications refilled. After all of the waiting for a primary, I found the doctor to be distant, uninterested, rude and robot like checking off stuff on a computer form and not at all engaged with me and dismissing any concerns that I raised. I feel very uncomfortable returning to this individual. But, trying to finding another primary may take months and hours on the phone.