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- Oct 31, 2012
Like a well versed consumer, I felt like I did a pretty damn good job shopping around for the TV I wanted. I wasn't looking for a particular TV, I was looking at VALUE. So, after my research was done I decided to look at Paul's TV.
Initially, I was stuck on purchasing my TV at an on line site that was giving me a hell of a deal. I went into Paul's and showed the Sales Manager - Ren my deal and he was ready to make a match. Along with that, they had an on line Paul's TV offer match that they honored and I didn't even have to pay sales tax!
Here is the reason why I didn't give 5 stars, the TV I wanted they took two weeks to tell me that they would not be able to deliver, the good - they gave me a better TV for the same price - that is what I call customer experience! Then the third party that they use to do the installation charges a pretty penny to mount the TV on the wall ($300 for a wall mount and another $100 to mount my sound bar). Mind you, I mounted my sound bar myself and it was only two screws. They should mount this for free with the purchase of a bundle.
Other than that, I would definitely go back, however; I would try to find a third party to install my television for a better price.Helpful 2Thanks 0Love this 0Oh no 0 - Dec 25, 2012
I had an odd feeling in this location. It was the first time I had gone to Paul's tv and I am not sure I will return.
I had looked at a few TV's online and decided to go purchase one perhaps if I could get what I wanted/needed. Mine seems to be developing a green hue to it more and more the last few weeks.
I was given the "pitch" and how they would give me another tv and so on and so forth if I bought the one I was looking at. I looked at a few but got the feeling they didn't really want to help me by answering questions, they more just wanted to sell me something and get me out of there.
I am glad I had the mind to take pictures of the things on the current TV I have so I knew what I would need in order to recreate the set up I currently have. I noticed the eye roll when I started to ask a few more questions. I didn't create the current set up I have so I have no idea what half the things I was left with are. I just know how to turn them on.
I just felt that I was more of a bother on a Sunday afternoon when there was no one in the store then someone they wanted to assist with a purchase.Helpful 1Thanks 0Love this 1Oh no 0 - Cheryl J.Parker, CO11195Jan 12, 2013
Best part of buying 2 TVs on New Year's Day was the 3rd party installation company. Mark and Rafael installed everything on 1/10 and were fantastic! Got my old TV out of here, got 2 TVs installed, corrected my previous errors with my surround sound and were quite simply awesome. thanks guys for the great experience!
Helpful 2Thanks 0Love this 0Oh no 0 - Rick G.Denver, CO02Feb 16, 2013
The guys at Paul's TV know there stuff! I came in to just buy a couch for my new place and didn't even realize they sold tv's. I guess they aren't part of the sofa store but are just inside of it. They have some amazing deals for such a small store. I have been looking for a new tv and for a while and wasn't sure if i should get a plasma or hd and what the difference are. The sales guy showed me all of the differences and helped me figure out what i needed for the best price. He even checked online to make sure I was getting the best price and he get me free delivery!
Paul's tv is really a hidden jewel!Helpful 1Thanks 0Love this 0Oh no 0 - Eric M.Aurora, CO07May 1, 2012First to Review
Going to Pauls was the best thing I could have done when I was shopping for a TV!! Ren was awesome!! He was by far one of the best salesman that I have ever worked with!!! I will be going to see him when I need another TV!!
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