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About the Business
For Papa Johns Pizza, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out of it. Whether it's our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it's not just Better Ingredients. Better Pizza. It's a family gathering, memorable birthday, work celebration or simply a great meal. It's our goal to make sure you always have the best ingredients for every occasion. Call us for delivery or stop by for carryout to order your favorite, pizza,breadsticks, or wings today!
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Recommended Reviews
Overall rating
13 reviews
5 stars
4 stars
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1 star
- Jordan G.Mesa, AZ057Jan 6, 2023
Managers complain about being short staffed but then threaten to cut hours of staff. Most unprofessional group of "managers" ever. Look at this whiny list of rules they asked employees to sign. Also, who uses that font and hopes to be considered professional??
Management...take a hint...treat people like PEOPLE and they will want to work for you. Threatening people with cutting hours is childish at best.Helpful 1Thanks 1Love this 1Oh no 0 - A C.CORDOVA, TN12Apr 9, 2023
HORRIBLE SOGGY Pizzas from the Poplar 38119 location in Memphis, TN.
Dogs wouldn't touch it! Waste of money!
ZERO stars!Helpful 0Thanks 0Love this 0Oh no 0 - Jess H.Lake Stevens, WA1394320Jun 2, 2022
All the pizza places around here have terrible reviews but they're all way outdated so I figured why not leave a more updated one?
We ordered a pizza through UberEats last night because it was cheaper than having Papa John's deliver (which doesn't even make sense). The pizza showed up warm and tasted like usual with no issues.Helpful 1Thanks 0Love this 0Oh no 0 - Jill S.Memphis, TN0131Aug 6, 2021
Papa tracker showed my order ready. Get there and they tell me it will be 3 to 4 more minutes. After 5 minutes, they tell me they didn't put my dessert in the oven and it would be 5 more minutes. So there my pizzas sit. Says they are under a heat lamp. We will see how cold they are!! Don't usually order Papa Johns. Maybe this is why!!
Helpful 0Thanks 0Love this 0Oh no 0 - Andy S.Memphis, TN03May 3, 2020
There pizza was good. They had good food and stuff for the sides. They also have good pizzas and it was rlly good.
Helpful 0Thanks 0Love this 0Oh no 0 - Drew A.Memphis, TN179138354Dec 3, 2013First to Review
***UPDATE***
I received a call from Tim Johnston this evening who is the Area Supervisor for Papa Johns. He was extremely professional and apologetic about this issue. He assured me that it would not happen again and that if he received any more complaints about this, more than words would be given to the offending employees. I appreciated his prompt attention to this. Bravo, Papa Johns! For this reason, I bumped my review from 3 stars to 4.
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I've ordered from this store several times for delivery and carryout and have had no issues there. The service is usually great and the product is as you'd expect from Papa Johns. However, last night I picked up my to-go order and saw something pretty unbecoming of the brand. While I was leaving, there were two employees and a manager smoking out in front of the store. I've noticed this before too. They're not smoking 20-30 feet away, they're smoking just out of sight of the front windows but maybe 10 feet from the front doors and it's disgusting. I didn't stick around to see if they washed their hands before they walked back in but I know that as a customer, I don't like seeing employees smoking out front. And they didn't care that I was there.
Do they not have a designated smoking area out back or at least away from the FRONT of the store?Helpful 2Thanks 0Love this 4Oh no 1 - Hayleigh G.Hanahan, SC36513May 9, 2016
Don't waste your time. We waited two hours for a single pizza! We were told "within the hour". An hour and a half later we called to check on our order, we were told he was on his way so we couldn't cancel. 30 minutes later he shows up with a cold pizza, and no Marinara (as requested, and we were charged for it).
Helpful 1Thanks 0Love this 1Oh no 0 - Emily S.Collierville, TN1391Jun 17, 2019
I ordered 2 pizzas last night and there were several long dark brown/black hairs in one of them. I had to throw it away, and I will never order here again.
Helpful 0Thanks 0Love this 0Oh no 0 - Alex C.Memphis, TN01Jan 26, 2018
Man this customer service was messed up and one of the ladies was very rude to me and really hurt my feelings, and my pizza was stale... overall a bad experience I wouldn't go there again.
Helpful 0Thanks 0Love this 0Oh no 0
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