New York Nails

Wow...if I could give them no stars I probably would. I will let these photos speak for themselves. I went in to get this manicure like the picture. I walked out with.... well just take a look and see for yourself.

Wont say anymore.

I paid $80 for a manicure and pedicure. My mistake was giving 15% gratuity without a close look. The bottle used was dry and almost empty so some of my nails appear one coated compared to the others. The leg rub lasted 30 seconds, at most! Then came the manicure. I specifically asked him to focus on my cuticles as I am a gardener and that is the hardest part for me to do on my own. I have real nails and I'm 61 years old., but showing signs of aging with ridges. So I also asked for a good buffing. He did buff, but did not do my cuticles. He rushed me throughout the entire time I was there. I made an appointment! There was one walk-in and two men available. I won't go back!

My girlfriend and I went to New York nails. We both needed to get pedicures. We got sat in a massage chair and they started to run the water. Everything was fine until the people came to work on our feet. They were clipping my toenails and dropping them into the water. I found that quite gross even though I didn't say anything. After that happened they finished the pedicure. About a week later I noticed my big toe started to hurt. I figured it was my shoes till it got so bad I couldn't walk on it. I went to urgent care after I couldn't stand the pain anymore. They informed me I had a very infected ingrown toe nail. I was put on antibiotics and was told to use epson salt. I thought the worst was over but then the cuticle part of my toe nail started to turn green and flaking off. Within 10min half my toenail was off. I had to have a physician take off my toenail and now I am on fungus antibiotics. I hope no one ever goes through what I have. It's painful and very unpleasant looking. I will NEVER go back and will encourage others not to either.

bad service. not friendly. She kept my friends cash as a tip just assuming she was going to tip her. They always take forever and keep your feet soaking for hours. do not recommend, they need new workers.

I'm very impressed with their attention to detail with safety during this time of COVID-19. Masks, plexiglass separating technicians from customers and between customer chairs. I only get pedicures there so cannot comment on fingernails, but I've always been happy with my pedicures. In addition to leg massage they also put your feet in wax, which keeps them moisturized for much longer.

I was not please with my pedicure i went in with a french tip shellac on my toes and came out with a very bad french tip. They did not take off my shellac completely and painted right over it. The top coat they used did not sit well and made it look like a mess. My friend also got a pedicure she had waiting about 15-20 minutes to put her sandals on and once she did her big toe polish came right off . We were very unhappy with it.

My daughter and I both had pedicures and shellac polish on our nails. Pedicure was just OK, but the shellac on both our nails wasn't put on even at all , had polish on skin that wasn't taken off and nails weren't filed at all so nails were all different lengths. We will not be going back...

By far the worst nail salon I have been to. Water was cold for pedicure. Nails were rushed and thick. Not worth the $100.

The service was pleasant and inviting. The pedicure was relaxing and well done. The COVID-19 procedures were excellent.

This is my mother. She's 83 and treated me to a pedicure yesterday while visiting in Yakima. We went to New York Nails on 58th and Tieton. She was so excited to be treated to a well needed pedi. She has had back surgery, double knee surgery, hip replacements, edema and just had her 2nd pacemaker put in. All of this to say, besides being elderly, she cannot properly take care of her feet and was looking forward to a well deserved pedicure. While we did have a great time visiting, I couldn't help but wonder why after 2 hours of sitting in the pedi chair with little done but a soak, they kept walking by her, mumbling under their breath, while working on everyone else, they kept ignoring her and leaving her to sit, watch and wait. She was pleasant, jovial as always despite her pain and discomfort in sitting for 2 hours, they finally clipped her nails, and had the audacity to ask if she wanted her nails painted as well! (Since it had now been over 2 and half hours?!) Jaw drop! She paid for the extra special, expensive pedi (and a generous tip) with hot wax and a massage (which she never got either) She only wanted to pamper me and to be pampered. They all but treated her like she had the plague. They wanted nothing to do with her. Let alone making her feel special or like she mattered! Shame on New York Nails for being so negligent and thoughtless. I used to be a nail tech and have had many pedis. I have never encountered such awful customer service, not to mention getting what she paid for. I didn't say anything at the time, since I didn't want to embarrass her by causing a scene. She too, was smiling, talking and trying to make the best of our experience despite being ignored and forgotten. I challenge any nail salon in Yakima to give my mother the proper pampering and pedi she deserves. She is a kind hearted, loving soul who would give you the shirt off her back. But rarely treats herself to anything since she is always doing for others. #shameonthem