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“This is the first time that I feel so well attended in a mc donald, thanks Bruce for making my day with your good energy.” in 3 reviews
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61 reviews
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- Chris C.Atlanta, GA285Mar 10, 2024
Bruce is a great addition on the inside. I've long thought this McDonald's just needs a friendly face and a little tidying up after guests. He really makes the difference!
Helpful 0Thanks 0Love this 0Oh no 0 - Matt L.Atlanta, GA04Apr 12, 2024
The staff were so friendly, fast, and kind! 10/10 service. Amazing people! The food was served hot, fast, and with a smile.
Helpful 0Thanks 0Love this 0Oh no 0 - Joey B.Chicago, IL05Dec 27, 2023
Went to this McDonald's and they were doing mobile orders only which is just a scam to get you to download the app. Whatever if that's a corporate initiative they were also rude
Helpful 0Thanks 0Love this 0Oh no 0 - Christopher C.Kennesaw, GA70117150Jan 25, 2023
This McDonald's is the best of the McDonald's around. They actually bring your food to your table and have exceptional customer service. Try eating inside its a different experience than youre used to.
Helpful 0Thanks 0Love this 0Oh no 0 - Ellie M.GA, GA02Sep 9, 2023
bruce was amazing! and food was really good! Bruce brought our food to our table and kept asking if we need anything! he was so sweet!
Helpful 0Thanks 0Love this 0Oh no 0 - Gladys E.Marietta, GA1272460Nov 8, 2022
Got the wrong order and the McGriddle was very hard how can a McGriddle be hard at 7 am
Helpful 0Thanks 0Love this 0Oh no 0 - Grayson P.Atlanta, GA2572May 9, 2022
We sat in the drive-thru line for an hour and no one ever took our order. There was a line when we got there but eventually there was no one in front of us. Still, no one took an order. We pulled up to the window but the employees just looked at us and turned away. Absolutely insane! We drove across the street to Chick-Fil-A and were in & out in 10 minutes
Helpful 0Thanks 0Love this 0Oh no 0 - Allison M.Atlanta, GA062Nov 24, 2020
Honestly the worst level of service I've received at a McDonald's. The level of service on the night shift is always poor and I was giving a extra dose tonight. I was using a coupon and instead of being asked what coupon or what would I like
I got in the most sarcastic way "ok". So I went around. And tried again hoping that maybe the whole "I'm tired and honestly don't want to be here" attitude would have left. Unfortunately when I ordered again I got the GM who at the first window said "You know because customers don't know how to order" I said excuse me are you referring to
Me he said "Thanks next window and giggled " didn't honestly see anything funny. When I got to
The next window I asked for a refund because that was totally unacceptable. He gave me a cash refund instead of putting it back to my card and didn't give me my receipt back. I asked for it back he said no what u need it for. Because he didn't want A bad survey. The man said he was the Gm (receipt said Sidel) he then goes outrageous outside threatening to call the police all because I wanted to take the time to do this review only because it shows the location of this McDonald's because I was close. The other guy who identified himself as the store manager attempted to diffuse the situation but he was only deflecting to make it seem like I was the issue. All in all if this is the level of service that you guys are giving you do not deserve to be open. We all are tired and work long shifts. I don't understand what makes these guys here feel
Anymore entitled. Please fix the level
Of service. I asked for a refund in fear of someone doing something to my foodHelpful 4Thanks 0Love this 0Oh no 0
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