Review Highlights
“I just had the most incredible service with the two salesmen Tim and Russ at mattress megastore.” in 8 reviews
“It's so hard when the last bed was so perfect for me to get a bigger one that could be just as good.” in 2 reviews
“Tim can give you the best deal where no other mattress store can beat the price.” in 4 reviews
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About the Business
Business owner information
Rob N.
Mattress MegaStore is a locally owned and operated business offering quality mattresses at simply unbeatable prices. In addition to our large selection of in stock mattresses, we also carry bedroom setups, living room and dining room furniture. Our philosophy is simple: offer the best quality mattresses at the best possible prices, with the best level of selection, knowledge and service to be found anywhere. Mattress MegaStore serves the entire Portland metro area and can provide free delivery on purchases over $499. We'll even get rid of your old mattress or setup your new furniture for you! We sell all types of mattresses and foundations, adjustable bases along with memory foam, latex and pocketed coils. The brands we carry are 5 star, like Serta, Spring Air, Lady Americana and Nature's Rest, along with all wood bed frames from Night & Day, Porter International, Coaster and more.
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Overall rating
35 reviews
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1 star
- Daniel H.Hillsboro, OR3186Apr 26, 2021
We have purchased several beds from this store now and have found the staff to be incredibly helpful and kind. The first mattress we bought from them nine years ago has been a game changer for us. I've never slept in a more comfortable bed- and it's still true nine years later! Tim (the owner) guided us toward this bed and I'm so glad he did.
When I came back yesterday to get two more beds for our kids my wife told me to BE SURE TO TELL TIM HOW MUCH WE STILL LOVE OUR BED! So I thought it would be good to post it here too.
I wouldn't go anywhere else for a new bed.Helpful 1Thanks 0Love this 0Oh no 0 - Mary B.Yamhill County, OR312657Jun 17, 2021
Awesome service and good prices, to start with.. There are plenty of mattress / bed stores in NW Oregon to choose from. We chose this one because we don't see TV ads for them (TV ads cost $$$ and those expenditures are accounted for in the price of your new whatever) and because reviews were positive.
Well, those reviews are good because the service is good. Prices are better than just 'reasonable'. In fact,having priced out our purchase at other stores to comparison shop, I can tell you we realized substantial savings on the mattress and foundation we selected. And I mean Substantial Savings As in Hundreds of $$.
The delivery and setup guys were awesome. They were careful to avoid damage to anything, had our old foundation and mattress cleared out and our new bed set up in record time. They were polite and friendly and capable. Altogether a good experience.
All in all, we'd happily buy from them again. Our sincere thanks to Tim who helped us pick out an awesome bed at a great price and to the guys who got it set up perfectly in practically no time at all.
worth 10 stars.Helpful 0Thanks 0Love this 0Oh no 0 - Kay M.Forest Grove, OR496010Jul 12, 2023
Excellent customer service! We've bought 3 beds from them in the last 10 years, plus an automatic bed. Lately we purchased a beauty rest king extra firm mattress, but found it too firm. We could try it for 100 days and return if not pleased. We returned it in 3 weeks & got a Serra IComfort and LOVE IT! They go the extra mile. Our favorite person to work with is RUSS. They are all solid people and customer-service oriented. Our extended family just bought 3 beds from them and delivery was quick.
Helpful 0Thanks 0Love this 0Oh no 0 - Tiffany S.Portland, OR053Jun 10, 2022
The selection and service is excellent. The staff is helpful & knowledgeable without being pushy, which is hard to come by these days. I guarantee if you shop around, and this place is included, you will end up coming back there for the best price point. I recommend them to any of my friends in need of an affordable mattress who especially don't want to deal with feeling pressured into something they don't even want. At Mattress Megastore there is so much to choose from! But the staff will help you find EXACTLY what you need because they honestly know their stuff and seem to actually care that you get the right bed for YOU
Helpful 0Thanks 0Love this 0Oh no 0 - Jodie H.OR, OR08Sep 6, 2022
So we have bought tons of beds and referred tons of people. Even after them not helping my issue i sent brother next say and he bought 2 mattresses. Well i have bought a few beds. My bed has a warranty they sent someone out to check it the guy said ok we will take care of it we need to get you a new one, cuz it dips badly. Well then they called said it had stains even though it doesn't we only use the mattress protectors they sale. They said call mattress protection company for warranty called them they said they don't cover warranty, Then Peter Pedro said we will take care of you come down. So we went down there. And then he says we will have to charge you 500 for a new mattress even though mines under warranty. We said well we wouldn't have came down here if they wanted more money. So he said let me talk to me boss. And I will call you by Saturday. Few months later still nothing. Still have bad mattress and wasn't ever taken care of by 2 people who said they were going to, Don't recommend anymore!
Helpful 0Thanks 0Love this 0Oh no 0 - Brady S.Beaverton, OR1471Jul 3, 2018
I haven't even received the purchase yet and have no doubt it will go smoothly but I have to post about my purchasing experience today.
My girlfriend and I have been sleeping on an extremely old hand me down queen size mattress for a very long time.
It hurts my back and is just log over due to be scrapped.
We made the decision to bite the bullet and go look to purchase a new mattress today. Thankfully we remembered about a locally owned store and owned but two great people within the motorcycle community.
Mattress MegaStore
We went to the one in Hillsboro and worked with Tim who was willing to take the time to talk about pros and cons in mattresses and the fancier sleep number style airbeds.
He had us try a couple mid priced mattresses and ran numbers giving us a range that we could easily afford.
We made the big "mistake" and laid on a higher end pillow top and got sold. Tim again worked with us to make sure it was affordable.
We walked away with upgrading from a queen size to a king and purchasing a fantastic bed with a fully adjustable base.
I couldn't be happier with the experience and the people we dealt with. I always fear places like this for the 'vulture mentality' but didn't have a single hint of that today.
Support your local businesses and if you're in the market for a mattress, frame, bedroom furniture or anything else related to, give Mattress MegaStore a chance!Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Rob N.
Jul 6, 2018
This seriously just made my day, Brady. Knowing that you've already been left with such a positive impression really means a lot, and I'm equally touched that things such as supporting local businesses is something that you value as well. Thanks for all the kind words -- and definitely don't hesitate to let us know if there's ever anything else that you need!
Sincerely,
Rob, Owner - Adrienne B.Tigard, OR55309Nov 21, 2017
What a pleasant experience!
My husband and I walked in, looked a little lost, and was immediately greeted by Russ.
He asked us a couple of basic questions (such as price range, preferred firmness level), and led us to a few mattresses to test out.
We weren't really sure about firmness; so, he let us lay on a couple of mattresses of differing firmness, and left us to contemplate the feel of each.
After we made up our minds, he then took us over to his desk to talk about delivery options and the like.
He was so patient, personable, unassuming and non-judgemental.
Just because I look like a bum when it's cold out, doesn't mean I can't afford some nice things. I work hard, and it's a real turnoff when I get treated poorly because I didn't June Cleaver it outta the house to drop a bunch of cash.
None of that here! We felt so secure in our experience and our purchase.
Highly recommend.
Shop local! I Hillsboro!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Rob N.
Nov 25, 2017
This just made my whole day, Adrienne! Knowing that you felt so well taken care of is the best, and I really can't thank you enough for all the kind words and recommendation. Please feel free to swing by if you ever need anything else!
All the best,
Rob, Owner - Mike B.Hillsboro, OR02Aug 27, 2020
Amazing everything, Service, Delivery and Product.
Just a Great experience.
Check for your self.Helpful 0Thanks 0Love this 0Oh no 0 - Jonathan G.Cooper Mountain - Aloha North, Beaverton, OR2003Jun 24, 2017
Excellent service! Russ was an absolute help when looking for a mattress. He is very knowledgeable and does his best to find the perfect mattress within your budget (perfect for fresh recent grad undergraduates). Great person to talk with, approachable and a go-to!
The delivery service was also phenomenal. Made a purchase for a queen-sized bed one day, was able to deliver within 24hrs!
I highly recommend Megastore Mattress for customer service, delivery, and overall atmosphere.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Rob N.
Jun 26, 2017
Thank you so much, Jonathan! It is a sincere honor to know that we've earned your recommendation, and I truly appreciate you sharing your experience with everyone. Please feel free to let me know if there's ever anything else that we can ever do for you!
All the best,
Rob & Tim Owners - Doug F.Portland, OR10112Dec 20, 2016
Yesterday my wife bought an adjustable bed and mattress here and was treated like a member of the family. Russ carefully described the features of a number of bed/mattress choices they had available. He pointed out the choice that was most suitable for what we were looking for without any sales pressure or attempt to up sell!
Today, the bed and mattress was delivered and set up within the time promised. The delivery was completed promptly and professionally by two friendly and experienced men.
If you are shopping for a bed or mattress or both, stop in here! You will be pleased with the experience. We were!
Oh! Almost forgot! The total price was less than a comparable product we looked at elsewhere!Helpful 1Thanks 0Love this 0Oh no 0
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