Lansdowne Vapes

Last 2 times I went, I got there 15-20 before closing time and they were closed up and lights off. Tonight was no different, and there was another customer hoping to come in as well. I went out of my way to get there in time and its terrible that places can't stay open to the time on their door and website. I've worked retail, you stay open til its 8:00pm on the dot. There are other places but this one is closer, just don't go late cause I guess workers are lazy or don't care anymore. Unreal.

Great products and great service. I recommend checking them out! I love that you can taste test all their ejuice and they're eager to help you with any problems you may have (referring to mods and vaping.) Each employee knows what they're doing and are not just talking bs to get you to buy something!

They also have a good selection of glass, other smoking and hookah products.

*EDIT* 1 star update. Those new prices and hours I mentioned they now offer due to the new local vape shop entering town? Paid for by getting rid of my two favorite reasons for visiting this shop: loyal employees Anne and Anna, who I chatted with every time I visited and always tipped. I've been a regular at this shop, and this has left such a bad taste in my mouth. I wish I could still stay in touch with them! Anne & Anna, if you're ever in the neighborhood, you can catch me around! I shop in the plaza, eat there, etc. all the time. I hope we can meet again!

Whenever I'd tip, Anne and Anna always noted how they earned a good, competitive wage and that I should not feel compelled to tip. It is all to obviously that the shop owner has made a business decision to pay his employees less and make them work new hours. So many other ways he could've achieved lower costs and earlier/later hours. For starters, by paying attention to the needs of his customers (see my note about poor restocking in the original review below).

These new employees seem wonderfully kind and I have nothing against them. The owner, however, has lost my business. If you want a better selection, friendly service, and a true local vape experience, go down the block (literally like 8 stores to the left of this one) and visit Diamond Lake Vapes instead. My guy All will take care of you--tell 'em Frank B sent you.

I'll leave the original review below so you can see what I used to feel about this place. But know that this business got rid of good people just to pay new employees to work for less money and more hours.
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Lansdowne Vapes & Cigars has been a local favorite of mine for the better part of maybe six months at this point. I only ever stop in to purchase a few specific products, but when you walk in, it is obvious that they have a LOT of products to look at.

The first half of the shop has cigar, tobacco, and hookah "vibes," while the second half focuses on vape products and "newer age" accessories.

This is a classy shop, and I've heard that it's something the owner deliberately focuses on. The layout of the store and the amazing staff are what really drive the "classy" vibe. I know several employees by name--Ann(e?) and Anna; they are so kind and fun to talk to, that they are honestly the main reason I keep coming back to the store.

There are some restocking issues with select products that make it difficult to keep this store as my "go-to" spot. They still have the empty boxes of my favorite products on the shelves, but I cleared out their stock months ago and they've still not yet restocked. Because of this, I've found myself traveling further into Leesburg (shout-out to Yalal at Tobacco King and Vape!) to get the particular products that I use regularly. These restocking issues are why I've knocked the review from five stars to four.

Recently, Lansdowne Vapes and Cigars has globally lowered their prices, and set an additional storewide discount as part of that rollout. They also changed their opening and closing hours; they're now open for the rise-and-shiners at 8AM, and the night owls at 11PM, seven days a week. I am sure these changes are because another vape shop, Diamond Tobacco & Vape, has opened down the block from this one.

I think the extra competition in the Lansdowne area is welcome. It will motivate both businesses to stay fresh and focused on customer needs (including restocks)!

I like both stores enough that I am not going to pick sides and say one is indisputably better than the other. What I will say is that both shops cannot have every product from every category on their shelves at the same time. If both shops commit to having a diverse product range, and if they somehow maintain a distinct and differing selection of brands, varieties, flavors, and so on, then I think both businesses will continue to thrive in the Lansdowne area.

Sold me a fake Elfbar, tried to refund right after opening with stickers still on they told me I could only swap for another of the same fake bar. Buy at your own risk literally got scammed.

I walked into the store with no knowledge about vaping or vape equipment. The guy was super helpful and friendly. He went above and beyond not only to set me up with a device and juice, but also to make sure I understood the intricacies of loading and using the device that are not included in the instructions. I've been there 3 times total and he's always there and happy to help. The store is nice, clean, smells good, and has a wide selection. They have a lot more than just vapes. So if you're looking for any kind of paraphernalia this is a good spot to check out.

The guy was SUPER nice and extremely helpful. The store was clean and well organized. I will be back for sure!

Staff is great. Very helpful and patient.
Why only 3 stars? I paid high-end retail for a T-PRIV Kit, 2 sets of batteries, a charger, extra this and that, and juices just a few months ago. The unit is dead, won't turn on. I took it back for a new one and was told it was "my fault for not using it enough." Yes, really. This even though I told them I use it every day, regularly, throughout the day.
I won't be going back no matter now nice the shopping area is!

Friendly and attentive staff, and the widest juice selection I've seen in a vape shop. Lots of other fun vaping and tobacco accessories. Best place in NOVA to buy glass.

Always has everything I need, and the staff is very knowledgeable and nice. Everyone always answers every random question I have, and recommends stuff for me if I don't know what I'm looking for! Definitely my favorite place to go.

Awesome customer service the two times I've been in and very helpful. The store is clean and they have sooooooooo much space. I'm hoping they build out a smoking lounge at some point.

Great selection for cigars at great prices. Definitely a place to check out.