JL Motorcycle Towing And Transportation

No one ever wants a tow but when it happens JL is the right one for you. Reliable, knowledgeable and timely. Your bike will be in good hands. Highly recommended!

Before I sing the praises of JL Motorcycle tow, I have to share my story. My super reliable 2006 Honda Silverwing Scooter decided it was time to blow a seal and lost all of its engine oil while I was cruising down Hwy 680 near the Sunol grade. Without warning the engine siezed and I found myself coasting to the center divide.... Well that sucks but no problem, I have roadside assistance through my insurance company (or at least I thought I did). I grabbed my cell phone and placed a call with traffic wizzing by at 70 mph barely able to hear. The kind gentleman took my info and told me I should receive a call soon from the dispatcher to get my location and give me an ETA for the tow. Because of my location, I was basically stuck until help arrived. 3 stops from passing motorcyclists, 3 stops from CHP to check on me, my wife leaving work early to bring me a bottle of water because I had been standing in 90 degree temps in full riding gear for almost 4 hours suffering from heat exhaustion and super dehydrated, still no call from my insurance roadside assistance. The 3rd CHP officer felt sorry for me and took me to a gas station a couple of exits down the highway with my wife following because she was sitting on the opposite side of the freeway in her car unable to bring me the water. In addition to getting the bottle of water from my wife, the awesome CHP officer dispatched a tow truck. The tow truck driver showed up 15 minutes later at the gas station where I was at and proceeded to tell me that the CHP rate for him to tow me was $249.00 per hours and to get my bike off the center median and back to my home 30 miles away was about 2 1/2 hour job because the clock didn't stop until he got back to the yard. In other words it was gonna cost me almost $600 to rescue my bike with a potential blown engine. I took a pass on him and started Googling motorcycle towing companies near me.
Top of the list was JL Motorcycle Towing and Transport. It was close to 6:00 pm by this time but Jose answered the phone, I explained my dilemma and he hung up with me, contacted one of his drivers and a few minutes later Stephen called me back, got the location of my bike, gave me a much more reasonable quote of $250, took my payment over the phone told me he would "Treat my ride with pride" and a few hours later I was reunited with my bike at my home.
Stephen the driver was super friendly and he definitely treated my bike with pride. He told me he was on his way home to start his weekend when Jose called him for one last job of the day. He even rolled it into my garage for me (it needs a new engine). These guys are super professional. Their rigs are clean and designed for motorcycle transport. Stephen even called a few days later to check on the condition of my bike. Had to give him the bad news which he clearly felt bad for me. Also dealt with Amy from the office days later to get a copy of my receipt e-mailed to me so I can get reimbursed from my insurance company. She was super nice and accommodating. Top notch company and I will definitely use them again if I need towing.

I feel like a complete jerk because I cannot remember my tow truck drivers name. I think it was Doug? All I know is he was really a stand up guy. Picked me up in 100 degree weather after I lost the FOB to my bike and drove me 80 miles to my home. Made sure I had water in me and I was OK before even starting on my bike. Had a great conversation with him. Fu**ing really great guy

I needed a motorcycle tow so I went through my AAA and Roger D. Was sent out. He was one of the coolest tow men I've ever met by far and friendly. Did everything quick and I would definitely recommend him and the company to anybody else looking to tow a motorcycle. Thank you again!

Recently had my motorcycle towed. And I have to hit to say it was a very pleasant experience. Rodger is the man. You can tell he really cares about your bike and what he does. I can't say thank you enough