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- Apr 12, 2024Updated review
Spent time with my Father at one of his favorite restaurants. Brooke was our server. She was very kind. This visit we ordered
Northshore Chickrn Tacos
Three flour tortillas stuffed w/spicy chicken, jack & cheddar blend, lettuce & pico de gallo. Served w/a side of salsa.
Classic Fish Tacos ( grilled)
Three corn tortillas stuffed w/fried fish or grilled fish, cabbage, cilantro, chipotle-white sauce & pico de gallo
The tacos were good and definitely shareable. Family was craving tacos so I ordered extra to go meals to bring home.Helpful 1Thanks 0Love this 3Oh no 0Business owner information
Theresa M.
Dec 13, 2023
Hi Eva,
Thanks so much for letting us know you enjoyed your recent visit! We love hearing positive experiences and passing them on to our team. We will let our Carmel Mountain location know they are doing a great job! We hope to see you again soon for some more Tempura Green Beans and Beach Bowls. :-)
Thank you,
Theresa
customerresponse@islandsrestaurants.comDec 6, 2023Previous reviewSpent some time to catch up with my Dad. This is one of his favorite places to eat so we decided to dine here. Shelby was our server. She was very attentive, kind and thoughtful.
I really appreciate her kindness! For our appetizer we chose Tempura Green Beans -w/spicy soy aioli & pineapple-chili dipping sauces. It was perfectly crunchy and delicious!
Dad ordered the HawaiianBurger
-Fresh pineapple, teriyaki sauce, lettuce, tomato, onion, swiss & mayo. He added onion rings ! I took a small bite and it was good too! Those onion rings were addicting!
I ordered the Beach Bowl with grilled fish, fresh grilled pineapple, red bell peppers, snow peas, water chestnuts, red onions, broccoli & diced scallions served over white rice w/ teriyaki or hoisin sauce. It was a lot after snacking on the green beans and onion rings! Lol So I took my beach bowl to go and enjoyed it the next day.Jun 29, 2021Previous reviewI actually like this location. Been here on many occasions as my Dad loves this place. Lol However, today's visit was about a 25 minute wait and then after ordering our food another 30 minutes for the meals. We stuffed ourselves with fries and tempura green beans while we waited. Thank goodness we were in front of a television as we kept Dad preoccupied with the Padres winning! By the time our food arrived, we were already full so we took it to go. Our servers were kind and trying hard to get things moving. Maybe there was something going on behind the scenes causing the delay of our meals.
Ordered the following :
Impossible Burger
Plant-based patty w/ avocado, white cheddar, lettuce, tomato & roasted garlic aioli
I actually like this burger. Delicious, tasty and makes me feel like I'm eating a regular burger like everyone else.
Fresh Cut Island Fries
Best fries on the west side! Daily fresh-cut potatoes that are cooked to perfection and then tossed w/our own secret seasoning.
Who can't resist fries! Always happy to enjoy a burger with fries!
Tempura Green Beans
Served w/spicy soy aioli & pineapple-chili dipping sauces.
This is addicting! For those who are sketchy on eating veggies, try this! Tasty and delicious!
Jungle Caesar
Grilled & chilled chicken breast, romaine, parmesan cheese, croutons & caesar dressing.
I love the salads at Islands. Always very filling and fresh. This salad is my go to when I order fries.
Beach Bowl
With fish (sometimes Mahi-mahi or swordfish avail) topped w/fresh grilled pineapple, red bell peppers, snow peas, water chestnuts, red onions, broccoli & diced scallions w/teriyaki sauce, served over brown rice.
My Dads favorite. He loves with this dish with fish. Healthy and filling. Doesn't feel like your cheating your diet unless you get fries. Lol
Moa Kai (Tuna)
White albacore tuna salad, cheddar, jack, lettuce, tomato, pickles & mayo.
A family favorite. Delicious. - Apr 6, 2024
Before the pandemic, I always enjoyed Islands. The vibe is beach and surf cool, and the food was always good. Unfortunately, I believe COVID took a toll, as some Islands have closed, both in SD and up in Orange County where I now live. The one closest to us has closed and reopened as another brand.
We were back in Poway for a memorial service and wanted to have lunch before the drive back up. I lived in Poway for 27 years and was glad that this location is still open. We went in before noon and were sat at a booth right away.
Our young female server was working hard and did a pretty good job of taking care of us. My strawberry lemonade took a little while to get refilled but I did eventually receive it after the food arrived. My wife had a Big Wave with onion rings and I got my favorite, the Maui burger, with fries well done. I do love their fries and my burger was good. My wife liked hers as well. The only unfortunate thing is that, since COVID, their burgers are smaller but still cost the same, call in shrinkflation. I used to take half the burger home but now can eat it all in one sitting. I don't think the patties are the same quality as well. This is just my perspective about the chain; nothing against this location. We had an overall nice experience today.Helpful 0Thanks 0Love this 0Oh no 0 - Mar 5, 2024
First time ordering from this Island location, and it was a take out order and it was delicious.
The time I ordered on line to get the food was ready and the servers and workers were very friendly. The food was excellent.
I would definitely recommend it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Theresa M.
Mar 6, 2024
Hi Jeremy,
Thanks so much for your kind feedback! We'll let our Carmel Mountain location know they're doing great. We hope to see you again soon! :-)
Thank you,
Theresa
customerresponse@islandsrestaurants.com - Mar 10, 20241 check-in
Islands was a staple for me growing up - we'd always go there for celebrations. There's booth seating and also a bar area. The decor is so fun and has always been one of m favorite parts.
Chips and salsa were good and very crunchy. The beer selection isn't huge but great options! The bowls were bigger than expected and were newer to me. The fish tacos were okay but didn't have a lot of flavor. I wish there was just a little something more. The burger with the grilled Jalapeños were delicious.Helpful 0Thanks 0Love this 1Oh no 0 - 2671115918Jan 14, 2024
Solid Happy Hour if you live in the area. I took advantage of the all day version on Sunday due to NFL games.
Mango IPA for $6.85 was the highlight. Not sweet or fruity at all, and seemed like a true 16 oz pint. Happy Hour sized Nacharitos were a good entree size for one and seemed like a popular choice. Spicy Chicken (not grilled) a worthwhile add-on. Chili Cheese Fries next time! Tried the chicken Tiki Tenders out of curiosity. Definitely not hand breaded. More like frozen out of a bag and too salty. Brought half home to my son.
Good service from Austin the bartender. I'll be back!Helpful 0Thanks 0Love this 0Oh no 0 - Jan 9, 2024
I met my other half for lunch with the kids just as Islands opened up. We were seated quickly at our booth and noticed they had returned a lunch menu they hadn't offered in a while. Just like the name of the restaurant, this is very much Island-themed. Plenty of booth seating is available and also a bar area that has happy hour times!
The lunch menu was reasonably priced as it offered several sandwich choices, salad, soup and a couple of cocktails. The prices were much friendly on the wallet which is always nice with prices going up all around these days. My husband ordered their double stacked burger, son ordered off the kids menu with the Jr Wave burger and fries, while my daughter and I both ordered their Islands Classic Patty Melt.
The jr wave burger kids combo was the perfect size for my 12-year-old. It comes with a jr wave burger with cheese, fries, and milk but instead of milk, he opted for a soda. He said his burger was juicy and cheesy while the fries were nice and crisp. Hubby thought his burger was surprisingly a good-sized burger for its price. It was also juicy, large and he also enjoyed his fries. Both the daughter and I thought the Islands Classic Patty Melt was a winner. As described on the menu, it has double patties, American and Swiss cheese with caramelized onions on buttered sourdough bread. The grilled carmelized onions were sliced thick and every bite was a little bit of buttery, beefy heaven. It also came with a generous serving of their crispy fries.
Customer service at this Islands was fantastic. Our server was friendly, quick, and on top of her game when it came to filling up our drinks. The restaurant is always well taken care of and those we come in contact with are friendly. Always a pleasure coming to this restaurant and it won't be our last. Two thumbs up!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Theresa M.
Jan 10, 2024
Hi Cindy,
Thanks so much for letting us know you enjoyed your recent visit! We love hearing positive experiences and passing them on to our team. We will let our Carmel Mountain location know they are doing a great job! We hope to see you again soon. :-)
Thank you,
Theresa
customerresponse@islandsrestaurants.com - Anna M.San Diego, CA2752333Jan 27, 2024
This review is for an online order. The burger was a disappointment, especially for the price. The meat was very thin and tasteless. We received a Malibu instead of the Hawaiian we ordered. It wasn't wrapped in paper, like other restaurants do, so the burger and french fries were cold when we brought them home.
The desert, lava cake and ice cream, were very nice, although lava cake was really a brownie with ice cream. The cona cake was good too.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Theresa M.
Jan 29, 2024
Hi Anna,
I am so sorry to hear about your experience with your takeout order. I am going to pass this feedback on to our Carmel Mountain team to ensure that this be addressed and worked on. We take pride in our food, and the fact that this was not carried through into your takeout is disappointing to hear. We would love to make it up to you and show you that we can do better! Please send me an email so we can connect further.
Thank you,
Theresa
customerresponse@islandsrestaurants.com - Dec 29, 2023
I was in the area to go to the movie theater and decided to grab something to eat...still had some time before the next showtime. Luckily, Islands was right there...very convenient. I'm always drawn to anything Island-related since my family is from the Caribbean. I found out, once inside, it was happy hour which made me smile. I was immediatly engulfed in the beachy tropical vibe. I felt laid-back...exactly what I needed after a long work day. I ordered the popular items and knew I wouldn't be disappointed. O-M-G, those mini burgers were off the chain! Sooo tasty and juicy!! It's all about Islands now!!!
Helpful 4Thanks 0Love this 5Oh no 0Business owner information
Theresa M.
Jan 4, 2024
Hi Ann,
Thanks so much for letting us know you enjoyed your recent visit! We love hearing positive experiences and passing them on to our team. We will let our Carmel Mountain location know they are doing a great job! We hope to see you again soon for some more mini burgers. :-)
Thank you,
Theresa
customerresponse@islandsrestaurants.com - Aug 29, 2023
Overall we had a good experience at Islands. We sat at the bar on a Sunday afternoon and it wasn't too crowded. Very chill laid back place.
The service was ok, where we had to flag the bartender/server down if we needed anything. Seems as though they only had one person working the entire bar area.
We each ordered a burger and both were good. Minus one star since I ordered the Kilauea burger and asked for it well done, seemed like half of the patty was cooked wrong, as it was more of a medium, since it was still very pink.
The second burger we ordered was the Longboarder and it was cooked to the ordered liking of medium. The onion rings and fries were crispy and not soggy.Helpful 0Thanks 0Love this 0Oh no 1 - Laurie D.La Crescenta-Montrose, CA11589Feb 25, 2024
Absolutely incredible service and food. Our waitress Katelyn was spectacular and could not have been nicer. She even knew to offer us water before we even asked. Oh yeah! This place is pretty bangin!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Theresa M.
Feb 26, 2024
Hi Laurie,
I am extremely happy to hear about your experience! Guest service is a such a huge part of our Islands culture and we are glad that our team could provide that for you. Thank you for taking the time to leave such positive feedback :-) I’ll tell the Carmel Mountain location to keep up the great work!
Thank you,
Theresa
customerresponse@islandsrestaurants.com