Updates From This Business
Best sale rolled ice cream
Yes ! Classic Cookie Monster
New: Dark Love
Enjoy our newest ice cream mix. Vanilla base with… read more
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Review Highlights
“Having tried various rolled ice cream spots from NYC and the west coast, this place definitely delivers with its rolled ice cream.” in 10 reviews
“Chamango is a very nice surprise, as good as any mango dessert you can find at Mexican fruit stands.” in 3 reviews
“Got the Thai tea latte with almond milk & chewy boba once with 100% sweetness and once with 50% sweetness.” in 3 reviews
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Overall rating
79 reviews
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1 star
- Aug 7, 2023
From walking to Ice Spot, I saw that they had a smaller shop across their current spot. Walking into Ice Spot, I was like wow there's no way this is just for boba tea and rolled ice cream. It's a huge space. The largest boba tea shop I've ever been in. They have plenty of seating but it doesn't fill up the space.
I saw that they had self order kiosks but I had a question so I waited for someone to help. They have a "Order Here" sign so I know they also take orders in person. But everyone was busy. They saw me but it was another 5 minutes before someone could come over to me. I ordered with someone after my question was answered. I ordered one of the ice cream designs that they had on their picture menus. A chocolate blossom. When my order was ready, the ice cream wasn't rolled. It was just ice cream. One of my drinks came out wrong. The individual had added a cheese foam onto my order when I didn't specify for it. They did correct it after I pointed it out and made me a new one. Their drinks only have one size which was pretty large.Helpful 3Thanks 1Love this 2Oh no 0 - Nov 18, 2023
It's unique within its own right. I've seen this concept before in China and a mall in Nashville. I didn't hate it, but it wouldn't be my "go to" for ice cream. For all you point collectors out there...they have a club/ point system for every time you buy something.
Helpful 1Thanks 0Love this 2Oh no 0 - Jane Q.Fort Myers, FL3239122Sep 6, 2023Updated review
Ice Spot is thee best place for bubble tea and rolled ice cream. You have it your way like BK. You can change your level of sweetness. You also have some choices of milk such as almond milk, soy milk. or whole milk. It gets super busy but I don't care! It's sooo worth it!!!
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Ai D.
Sep 15, 2019
Hi Jane !
We’re very sorry to hear that you had a bad experience . It’s our goal to deliver the highest quality of service to all of our customers so we’d love to learn a little bit more about what prompted your feedback. We’d also like to offer you discount or even a full refund as a small token of thanks for being a customer and for sharing your thoughts with us. We look forward to speaking with you.
Please contact me with anything at 2398882599 ( Jason)
Sincerely,Sep 15, 2019Previous reviewI have been an avid fan of bubble tea for many years. I was born and raised in California and have lived in areas with a heavy Asian population, I am half Asian also. I have never tasted anything like this bubble tea. The cheese mousse was of course salty but it wasn't what disgusted me the most. The Thai tea itself was too strong! It had a weird taste to it. The boba wasn't cooked all the way. It was firm and I had to keep chewing it and it didn't taste good either. I finished half of it and threw the rest away. My stomach hurt the rest of the day and I think it was this drink. Sorry Ice Spot but I would get rid of the bubble tea and stick with your amazing, rolled ice cream. There are other great places that serve amazing bubble tea and boba (Saigon Sandwiches on 41, across from Edison Mall)!
- Angela T.Big Pine Key, FL1147Mar 17, 2024
I let a couple go before me, clearly the guy behind the register saw me in line behind them. When he was done the 3 employees started making there order and never acknowledged me standing there after I let the couple in front. They aren't hungry for business here.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 22, 2022
Since I was in the area I figured I'd stop by to try out a new (to me) boba place. I ordered the Brown Sugar Boba & it was ready pretty quickly. I got mine made with whole milk but they have a few different base offerings. You have to give the drink a solid mix to get the syrup fully blended in. It had a caramel-like flavor so I thought it was a bit on the sweet side for my liking. I also would've enjoyed some more boba in it as well. The staff was pleasant & the inside was clean so I would give it another try but order something else.
Helpful 51Thanks 1Love this 26Oh no 1 - Victoria A.Caloosahatchee, Cape Coral, FL1095Nov 20, 2023
Cute spot! Amazing service and snacks and boba!!!! planning on coming back tomorrow to try their corn dogs would recommend this place to anybody
Helpful 1Thanks 1Love this 0Oh no 0 - Jamie W.Chinatown, Manhattan, NY213629Aug 7, 2023
Awesome service, delicious boba tea, clean too. The only complaint I have is that I wanted one mochi donut and they only sell them three at a time and that's a bummer
Helpful 1Thanks 1Love this 1Oh no 0 - Joyce G.FL, FL04Jan 7, 2024
Always an amazing experience. The staff is helpful with suggestions and patient with us old people. It's wonderful to see young ladies helping us when we don't understand how to order. Thank you for being kind.
Helpful 1Thanks 1Love this 1Oh no 0 - Greg B.Miromar Lakes, FL016Jan 4, 2024
Slick little dessert spot in a semi-dying Bell Tower shopping mall. I hope they stick around because the rolled ice cream is very creamy and tasty. It's fun to watch them make your order, especially for kids. They've got a huge variety of ice creams, boba teas, coffee, and even mochi donuts. My only gripe and reason for not giving them 5 stars is the odd inconsistency of sweetness in their boba tea. It seems like it's too much or too little no matter which end of their spectrum I choose. I've never really had that issue at other boba places. On a positive side, the boba is very high quality and you get a really good amount in your tea. The family will be back to try some other things out.
Helpful 0Thanks 1Love this 1Oh no 0
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