Fleet Feet

I've struggled for years to find the right shoe. I'd buy pair after pair thinking they were right for me, but after walking only 30 minutes or so, I'd be in pain. Not cool. Sooooo glad I finally decided to heed the good advice I was given by my boss, and check out Fleet Feet. After reading a few reviews here on Yelp, calling and speaking with someone, I headed in as fast as my current pair of crappy shoes could take me.

Melody quickly came to my assistance once I arrived. She was helpful, attentive and knowledgeable. I immediately felt like I was in the right place and would walk out of there satisfied with my purchase....and I did! After trying on about 8 different pairs of shoes, I ended up going with one of the first pairs I put on. Let me stress that if you're worried about fashion and style over comfort, you may be disappointed. I used to just grab whatever appealed to my eye when shoe shopping, but those cute shoes always fell flat and never made it possible for me to take a long walk or jog without discomfort and pain. Melody checked out my gait, with and without shoes. I jogged and walked around in each pair so she could watch me and I could feel them out. I actually really like the bright neon coral and blue shoes I took home. I can not believe how comfortable they are!

Melody also recommended I get some insoles as well. I've never been a fan of insoles, but she fitted me with the perfect ones. I grabbed a pair of thick socks that she also recommended I try. Next, we moved on to sports bras. I've never really been educated on how a sports bra is supposed to fit. I just figured whatever held my boobs in a bit tighter than a regular bra was appropriate and good enough. No. I was so wrong. I took home the best, most comfy sports bra I've ever worn. They had a decent selection of running/workout clothing, including plus sizes...although I would have liked to see more plus size options seeing as I myself am a plus size woman. They had some stuff though, and that's better than nothing. It can be a challenge to find local stores that carry plus size active wear that doesn't look like it's meant to be worn by your grandmother.

A week or so after walking, jogging and light hiking in my shoes, I was noticing something that was never a problem for me before. My feet were sliding around in my shoes due to them being a half size larger. I know your feet swell, and it's recommended to get a slightly larger shoe, but the sliding was bothering me. I called and spoke to Melody, who recommended that I back lace my shoes. I wasn't sure what that was, so I looked it up online and Fleet Feet had a short video on marathon lacing. I gave it a try and it was a success! No more slipping and sliding around in my shoes when jogging or walking down hill. I could not be happier with my new shoes, socks, insoles and bra. Total, I spent around $240.00 for all my Fleet Feet gear.

Check out Fleet Feet if you want great service and an awesome selection of foot and active wear. From now on, I won't go anywhere else!

Definitely the best retail experience that I've had in more than a year. The staff at this store were extremely knowledgeable and helpful with finding new shoes that would ease my plantar fasciitis. Will definitely come back to this store any time I need new walking or running shoes.

Dang. I came in yesterday around 3:30 and the store was completely empty. I was on the hunt for new running shoes and I had a good idea on what kind of shoes I wanted to take a look at. I was greeted from a far from a young girl who kind of kept her distance. I made my way to the shoes and let her know that I was looking to try on the ON Cloud Monster shoe. She asked me what size (7.5 or 8) and went to the back to look for the shoes, when she returned she let me know that they didn't have the shoe in 8 but they did in 7.5, I was sitting on the little bench waiting and she slid the box to me and stood back as I put them on. I've been there 5 times and NEVER have I been handed a box, the staff usually puts them on customers, and talks about the shoes(good and bad). I knew right then that I wasn't going to buy the shoes from her, even if they did fit, which they didn't but she told me that I could order them online. I went to REI, REI carries ON shoes and they sell with a smile.

Oh my gosh. I love this place. The staff is so friendly, knowledgeable, and helpful. The vibes in here are awesome, got a great pair of shoes I would've never even known about if I didn't come in. 10/10 definitely will be coming back here!

Without a doubt the best running shoe store around. Huge selection AND incredibly knowledgeable/nice staff.
Shop Local!!!!

Ankle brace along with inserts as I really needed new shoes to accommodate both. I hired a personal trainer a month or so ago as he recommended this store. Ok...A day of running errands and it's time for those shoes!
I stopped in and was immediately greeted by Ellie. Super friendly and beyond helpful. I told Ellie what I was looking for as she went and found several sizes and options for my feet that would accommodate my ankle brace. After several styles and sizes we found the perfect fit of Brooks. Extra wide did the trick. Lucas threw in a free pair of stretch shoe laces that were very helpful too. Incredibly patient and truly helpful. Thank you Ellie! You really helped this old dude out! Plus she laughed at my goofy jokes. Awesome! I really appreciate this store and staff. Beyond helpful.

I loved the 3D foot scan analysis. Nick, my salesman, spent considerable time with me making certain that my feet and I were happy. He also let me try on some inserts and made good recommendations concerning the type of running shoe that would work for me. This was a very good experience overall.

Rhonda took great care of my husband and I. We made an appointment, we were greeted at the door by friendly staff and asked to sanitize. Everyone was aware of the distancing and they were sanitizing shoes and insoles after every try on.

We kept Rhonda, the owner, busy with our high maintenance feet. She kept grabbing different shoes and insoles based on our feedback. I really felt well taken care of and like we both walked out the door with the perfect shoes for our wide flat feet.

We are really tall people. I'm about 6'1 and my hubby is about 6'4. Because of this, it's hard for us to find pants and really hard for us to find shoes. After relocating back to Sonoma County, we have been doing a lot of trail hiking and hubby's shoes suddenly kicked the can. We were in downtown Santa Rosa so we decided to swing in to fleet feet and hope they had shoes in a size 14 for him.

When we arrived, we were greeted by a lady in a mask asking if we had an appointment for a shoe fitting. Bashfully we said no and that we were just hoping that we could buy a pair of shoes. Gratefully, she was able to slot us in immediately because somebody didn't show up for their appointment. The gentleman who was assigned to us was very helpful and did a walk evaluation as well as a digital scan of my better half's feet and determined which shoes would be a best fit for him.

Unfortunately, they did not have a whole lot of stock in a size 14 and what they did have were not the right fit for his specific feet shape. Regardless, the salesman was so helpful and informative, we had an absolutely super positive experience with him and the whole team over at fleet feet.

Due to covid, they had a lot of precautions in place which made us feel really safe. They had an extremely thorough cleaning regimen for shoes that had been tried on as well as social distancing limitations between clients and workers, and frequent hand sanitizing stations. The location is easy to get to right in railroad square, with lots of street and paid parking. We definitely will be back once we run through (haha) the pair of shoes we ended up getting at heart and sole which is where our salesman sent us after we struck out here at fleet feet. An overall great experience!

I want to give a shout out to Tonya at Fleet Feet. I went in there today with a myriad of feet problems. Tonya listened and spent an incredible amount of time with me trying to find the shoes that would best fit my needs. And she did!
Excellent customer service.
As I left I told her "you have been the best part of my day!" And she was!
Thank you Tonya and Fleet Feet!

The young lady who assisted me was kind & helpful! I love my new Saucony trail-river shoes that I never would have known I needed if not for Fleet Feet. My feet are much happier now.