En Fuego Cantina & Grill

Follow En Fuego on Instagram. Love their support for the community during COVID. Decided to do a take out order. Ordered chicken nachos, chicken enchiladas and house margaritas. Food was excellent. No soggy nachos, 2 bags of chips and salsa and margaritas were perfect and tasty. Will be ordering take out again soon.

This place is garbage. Host/hostess is consistently rude, inefficient and incompetent. Today we arrived at 2pm for a late lunch. Plenty of empty and uncleared tables but no hostess or anyone to greet us. There was a family waiting in front of us who flagged a worker to get seated but the guy never came back. I went in and asked a waitress to help and she advised the host should be there. Nope. Not there.

When he finally showed up, he seated a group behind us then told us all to clear the waiting area and line up outside. What?!?!

Everyone was trying to politely re-organize who was first and he basically ignored us and told everyone to re-sign in and there would be at least a 15 min wait.

This place sucks. We've had consistently bad service here but decided to give it another try since we live in the neighborhood. Nail in the coffin.

Taco Tuesday is always a great idea! Especially with music, the cantina, and great food.

When we arrived the host wasn't present.
We waited for 10 mins before we got seated. The restaurant was slow so there was plenty of outdoor seating on the lower level. After being seated inside we asked to be seated outside ... of course the server wasn't friendly about that.

Once seated we waited for a stretch of time to have our drinks delivered.

We looked over the menu and were urged to order quickly as it was nearing closing time. Mind you we were there 2 hours before closing.

After quickly looking at the menu she came back with urgency, asking for our order.
Never once looking to refill our water cups.

Once our order was placed,our drinks were finished and no one came to check on our water or drink refill.

Eventually my boyfriend had to ask for a pitcher of water. Sometimes you just have to do it yourself.

Our food came and to my surprise ... MANGO goes on everything according to this restaurant. I didn't care for it as the mango was a bit green. The food was ok.... we had to wait for the server to come back as we wanted another round of drinks. To our surprise the waiter comes back sooner than before and she tells us " MY MANAGER IS TELLING ME TO CLOSE YOU GUYS OUT" .... I ask politely are you closing? And she turns bright red and says no! we weren't done with our food ... we wanted another round of drinks .... and we were being kicked out ....

This was the most rudest thing any manager has ever done she was a tall blonde that looked sour! She had been eyeing our table. Just a couple out having drinks.... and dinner. We didn't hand our card over since we weren't finished with our meal.

The waiter came by once again, and I asked "are you guys closing" and she replied "my manager said to close you guys out" Once Again! since we weren't done we held on to the check and finished our meal, the waiter came back and then we handed the card. We looked around and more people were getting seated and ordering.

The manager was clearly not fond of our biracial differences as a couple nor the age difference.
All I have to say is that this was an awful experience we didn't deserve to get closed out and end our night shortly .... that manager was rude, and plain mean and if you're reading this I hope you've changed your ways and attitude towards people of other backgrounds!

Customer service isn't the best here and it starts with management.

UPDATE: went to En Fuego today and one again, they did not disappoint. The food was excellent (loved the ). Our server, Jason was incredibly helpful. We loved his sense of humor. Thank you again for an great experience.. this will be our go to restaurant!

En Fuego's Cantina has the best service and friendliest staff. Every time we come to Del Mar (From Long Beach area) we have to stop and enjoy a meal and delicious margaritas at En Fuegos. The atmosphere and ambience are on excellent and the staff is very inclusive for young families as well as bar patrons. I highly recommend

Went to En Fuego and had one of the best Chile rellenos ever. Our server Jesus made me some mui picoso salsa as a special treat. The chips were perfectly crispy, and the regular salsa was good. Everyone enjoyed their dinner. We will be back soon

Real nice restaurant! Fresh food...the hosts in the front seem out of it...they're young children so seating is always a little akward as they're not sure where to sit us...the server named Victor is very kind and warm...service kind of slow but the ambiance makes up for the lag!

It was busy but Rachel totally hooked us up. The margaritas were on point. I had the chicken enchiladas and they were bomb.

My family made a reservation here for my sister's graduation dinner at 7. We showed up at 6:45 only for the hostess to tell us that we didn't have a reservation. I asked if we could have a few separate tables to accommodate our party. Without even looking to see if there were any openings, she told us that they were full that night and couldn't take anyone else. I knew this was a lie because the entire patio was empty and there were other families who had just put their name down before we checked in.

After informing other members of my family, my sister and mother spoke with the manager to show that we actually did make a reservation, and the manager offered to seat us at that moment! It was ridiculous! However, we were not going to support a business that discriminates against us or makes us jump through hoops just to get our reservation.

En Fuego lost a great deal of money that night. Even more so, En Fuego has lost my business forever. After reading other reviews that follow the same theme as my own review, it is clear that En Fuego does not value hospitality or customer service.

Not sure why this place dosent have 5 stars this place is awesome! Been here plenary of times amazing keep it coming and nice work