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Review Highlights
“Eldridge was so pleasant in giving me an explanation of everything and Benjamin took care of the installation.” in 56 reviews
“Thank you Elite and your team (Owen & Benji & Crew) I found Elite on Yelp and quickly scheduled an appointment.” in 35 reviews
“Owen was awesome in all our artificial turf consultations/correspondences for the 2 front yard and 1 backyard projects.” in 52 reviews
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About the Business
Business owner information
Sean S.
Over 6,500 artificial turf installations since 2005, Elite offers 10 brands of turf, 100% financing options, competitive pricing, computer renderings, cool turf tech, 3-year labor warranty, & more. Elite installs synthetic grass in Los Angeles County, Orange County, San Bernardino County, and Riverside County.
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Ask the Community
Q:
Are you able to install artificial turf over cement?
A:
Yes, artificial turf can be glued down onto cement. If you have a dog that will urinate and defecate on it regularly, then we suggest having drainage tiles installed underneath the turf… more
Sean S., Business Owner3 years ago 2 people found this helpful
Recommended Reviews
Overall rating
224 reviews
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- Rolando C.Rosemead, CA113960Aug 27, 2019
We were tired of chasing weeds and repairing dog urine brown spots in our yard, so we decided to give Elite a call. From the get go, Elite was very professional and answered all our questions. We had no knowledge of artificial grass until we met OWEN and BENJI. Our initial contact was with OWEN and were very impressed by his knowledge or artificial turf.
BENJI and his crew were top notch and were on time bright and early to start our project. They even showed up while I was still sleeping (sorry for the morning breath). I left for work that same day and was so anxious to see the work, that I went home for lunch. His crew were turning and burning making sure things were done to perfection.
But who could forget about FRANK and his concrete crew? Prior to having the artificial turf installed, we also had concrete work done by Elite. The concrete work was completed to our greatest satisfaction. FRANK also showed up bright and early and completed the work on schedule.
If your looking for an honest company with great work ethic and customer satisfaction, give Elite a call.
Thank you OWEN, FRANK, and BENJI for giving us (and cooper our golden doodle) the backyard we've always wanted.Helpful 2Thanks 0Love this 1Oh no 0 - George S.Chino, CA01Apr 10, 2024
Elite Artificial Grass completed a cement and artificial grass project at our house a couple of days ago. We are beyond satisfied with the installation. Eldridge and the installation crew did an amazing job. They were professional and upon completion they took their time cleaning everything up. I highly recommend Elite Artificial Grass company.
Helpful 0Thanks 0Love this 0Oh no 0 - Enrique C.La Mirada, CA547266Oct 14, 2023
We had essentially given up on rescuing our ever sickly lawn and finally decided to go with artificial grass. After comparing a few companies on Yelp, Elite Artificial Grass came on top.
David Ho came out to measure our back lawn, provided samples and was very thorough in explaining the various grades along with pros and cons of each. He answered all of our questions without any aggressive sales pitch, just the facts; which is refreshing.
We received 3 estimates via email, and communicated with David via text with some of our additional questions after reviewing the details of each product choice.
The installation crew showed up earlier than scheduled, but we don't mind as earlier is always better. The whole installation process went very smoothly, I took pictures along the way for my own reference, and noticed how meticulous the crew was in each and every step. These guys really delivered super high quality service and superb craftsmanship. Kudos to Marcial, the project supervisor and his extremely capable crew, they made my backyard look amazing!
Finally, the clean up was amazing as well, the crew spent time making sure the backyard did not have any trace of their visit... all debris was hauled away, and left everything in pristine condition... just look at the pics I posted, fantastic in every way.
Highly recommend chatting with Elite Artificial Grass if you are looking for a reputable and excellent service provider, they really are tops!Helpful 1Thanks 0Love this 0Oh no 0 - Jul 13, 2023
We were looking for synthetic turf for our 600 square feet backyard and found Elite on Yelp (coincidentally also found out our neighbors utilized their service and had a glowing experience.)
The entire team at Elite were incredibly personable and responsive. Shoutout to Eldridge for a seamless experience and being so communicative and readily available. Eldridge even helped us locate another team for our retaining wall which really took the hassle work out of the project. The entire process took about a month since the plan had to go through our HOA for approval.
We're so pleased with our new backyard!Helpful 1Thanks 0Love this 0Oh no 0 - Chi C.Placentia, CA0457Jan 9, 2024
I gave up on our small front yard after drought, weeds and rabbit pellets killed off patches of grass. Eldridge came and gave me a no pressure estimate on a more natural looking artificial grass option. Ben and his small crew came out and did the job in one day with nice results. Thank you Elite for giving me a low maintenance, natural looking lawn at a great price!
Helpful 0Thanks 0Love this 0Oh no 0 - Jillian A.Orange, CA0193Aug 19, 2023
We used Elite Artificial Grass last summer to redo our backyard. We couldn't keep natural grass and it was just very terrible. Their quote was the middle priced one but we went with them for their quality and grass choice. We got pet friendly grass and they also re did a planter area for us and demoed some fence posts. Owen Garrity was our contact and he was very helpful and responsive. He helped us get everything we wanted and needed. We had one issue when the installers were doing the brick Kay for our planter and once we pointed it out, they immediately fixed it. I highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Cathy V.Whittier, CA1132Sep 4, 2023Updated review
First of all, I am now very disappointed in Elite. They did several projects at our home and we were happy and I even gave them a good review. But I referred them to my son in the same year (2020). Now his original grass is coming threw the artificial grass and it looks horrible. I was at his home and saw it for myself. With the most recent rains it grew bigger. My son paid thousands of dollars and it's a shame. He called the company and spoke with someone and he said they would get back to him in two days. It's been over a week and my son even sent him pic and the guys was shocked to see the mess. They need to make their customers whole.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Sean S.
Sep 4, 2023
Hello Cathy, this is simply not true. Your son contacted us about weeds growing on his turf, which is not an issue from the manufacturer or from installation so it is not something that is covered by a warranty, as there is never a guarantee that weeds will not grow on artificial turf. as per our articles on our website, on our labor warranty, and articles across the web, a homeowner must simply spray and pull the baby weed before it grows out of control. Weeds will grow on turf, mostly at the edges and seams, just nowhere near as bad as other forms of ground cover like rocks, gravel, mulch, grass, or dirt. On Tue, Aug 29, 2023 at 5:21pm, I emailed your son Matthew that I personally will go out there and pull his weeds and spray the area as a 1-time complimentary service, and that my free service would most likely occur the week after Labor Day. The hard rains we experienced this winter caused way more weeds than he, or most others, usually receive and he clearly acknowledged that as he stated that he has never seen this many weeds pop up. I live in the same county as your son, so I too have witnessed an increase in weed growth this year particularly. Unfortunately, there is no full proof way to 100% weeds in certain areas but it is drastically minimized.
===
Update 9/7/23 - as promised, i went to his property today took photos before/after, pulled his surface weeds (crabgrass, not his original grass) and put in 1.33 gallons of weed killer on his trouble areas. Again weeds are not a labor workmanship warranty issue, I sent him another email today informing him not to ignore and let his weeds grow out of control or he'll need to hire a professional to pull the turf up to get the mature crabgrass underneath. i also sent him 2 articles from the elite website. one about care and maintenance, and the other specifically about weeds.
If you would like the photos I took today, please email me marketing@EliteArtificialGrass.com
Thank you Cathy, and have a good evening
SeanMay 6, 2020Previous reviewOur new artificial grass was installed on 4/14/20 and the backyard turned our fantastic. Friends and family were very impressed with the workmanship. The workers never left the job site and cleaned up thoroughly before leaving. We recommend this company to my son and he had his front yard done a couple of weeks later. He was very happy with the outcome and it did wonders for the yard. Nice curb appeal. Job well done on both counts.
- Oct 29, 2021
These guys were awesome and FAST.
I had multiple quotes from 4 companies. i could have chosen a super cheap version from a company that had there products made in Vietnam but you can tell the difference in the quality feel of the material.
Eldridge came out and measured everything out and gave me a quote on the same day. They are responsive and honest. They had a great warranty and he explained everything very thoroughly. They were not pushy with there sales at all and gave me plenty of time to think about it.
Finally 1 year later after my pool construction was finally completed, I was ready to have turf installed. They even honored the same quote provided 1 year earlier.
It came down to 2 business that were both well reviewed and had the same warranty and similar in price.
Based on my interaction with Eldridge I felt comfortable with the company and they worked with me within my budget which was awesome.
When the installation began, it all started happening so fast. They did everything in 2 days. There must have been 8-10 ppl working. 95% of the install happened in 1 day and they were so quick. It was such a pleasant process to go through this company.
I would definitely recommend this business.
My backyard turned out great and my kids love running around on it.Helpful 3Thanks 0Love this 0Oh no 0 - Michael M.Irvine, CA466Oct 1, 2023
Hello Sean,
What can I say? I am BLOWN AWAY !!!!!!
Your excellent crew exceeded ALL of my expectations! The re-install is not only seamless, but it looks brand new?!?!? Amazing!
Needless to say, Elite will be our go-to for all of our turf needs!
Thank you so much
P.S. My wife is thrilled!Helpful 0Thanks 0Love this 0Oh no 0 - Joe M.Walnut, CA2912May 21, 2023
After getting a bunch of estimates I decided to go with Elite grass, the sales rep David was great, explained everything in detail for me. The reason I went with them was I liked their turf the best, and they had one of the best prices. The crew was great and friendly and got the job done in 2 days!
Helpful 0Thanks 0Love this 0Oh no 0 - Geri C.Central LA, Los Angeles, CA0731Sep 16, 2022
The agent assigned to us was horrible at responding and giving us answers.
He showed up right away to give us a quote and measure our yard but everything after that was downhill. I would have to follow up multiple times before hearing back. Ended up going with another company, and got our yard done and I still haven't heard back from the agent assigned to us.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Sean S.
Sep 16, 2022
Good afternoon Geri, My name is Sean, owner of Elite, and I sincerely apologize about what transpired. This is not common practice with our sales representatives and I will speak to Phillip immediately in regards to this. Since our inception, we have always strove to provide excellent customer care and communication and it was severly lacking this time around. I truly hope that your turf came out exceptional, and if you ever have any questions about turf or care, please feel free to reach out to me anytime at my direct email marketing@EliteArtificialGrass.com
With kindest regards, Sean
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