Ekbal H Elkadry, DMD

Dr Elkadry is the best dentist ever.
Growing up I had a dentist that was horrific and since 11 years old I've been petrified of the dentist, Any dentist and I have been to many many different ones.
I found this dentist 10+ years and would go no where else. She is the kindest person and understands my fears and always makes me feel better and never ashamed of my fear. I refer everyone I know and it is the best dental experience I've had.

I am high risk for COVID and am finally catching up on years late teeth cleaning (and last week eye doctor).

I was overjoyed to find that masks are still required in the waiting room for this practice AND they were running a HEPA filter.

Great to be less likely risking my life for a check up.

The staff were wonderful & Dr. Elkadry was very kind/understanding about the delay since my last cleaning.

I also have a 1 month old baby so the doctor talked with me about pregnancy and breast feeding hormones and what they do to teeth.

I would highly recommend this practice for dental care.

The only drawback is that you have to call to make an appointment - no online option.

https://www.mass.gov/how-to/file-a-complaint-with-the-bureau-of-health-professions-licensure

Anyone that has been harmed by this dental practice please file a complained with the Bureau of Health of MA.

Save yourself and skip this dental practice. From a simple procedure I ended up having to get a root canal and lost $2,000. After the initial procedure I returned with pain, they told me I only needed to file down the filling, and that the tooth was perfect and nowhere near needing a root canal.

The pain was constant for about a year. I moved to another practice and they told me that the tooth was hurt beyond repair and I needed a root canal. The Elkadry dentist drilled too deeply.

I called to let them know, but they never called me back or offered any time of remuneration for the time and money I had to spend. This was their mistake and they didn't have an OUNCE of decency to at least help me pay for the root canal they forced me to endure.

I stopped going here, there is no accountability for mistakes, the booking and billing system is an ancient and often mistake ridden. It seems as though they run through dentist quickly as every time I came in I was being introed to someone new. I am not satisfied with how years of loyalty and referrals were treated nor am I satisfied with the condition of my teeth from their services. I'm all set with this space, I would no longer recommend or use their services.

Do not go here. There is no accountability. The office manager hung up on me when I tried to say that she had poor customer service skills for not honoring something that one of her colleagues said.

Incredible dentist office! Very professional and kind staff and doctors. I've had only good experiences here and I recommend it to all

Three days ago I would have given this office a five star.

After many years of "forgetting" to go to the dentist, I was forced to go due to a few broken teeth. I kept pushing the appointments back and back in pure embarrassment. I didn't know what the dentist would think or say when she looked into my mouth and saw all the work that needed to be done. Well, the first office I could not get out fast enough. Both the very young dentist and hygienist we rude, snobby and mean. Stating "you look like you take care of your teeth, so why are they breaking"? - ummm what? Your the dentist, that's why I'm here... YOU TELL ME!

So after that experience I was intimidated to go anywhere else.

So it turns out soft teeth run in my family and now it was my mother's turn to the dentist. This office was her choice and she loved it! She told me all about her great experience and loved her outcome! She ranted about the staff and told me I just had to go. As I did.

I couldn't believe how right she was!! I did not feel embarrassed at all. I didn't catch my dentist name but she was a young dentist. She was so pleasant to work with; and let me tell you, I did not feel one ounce of pain. She was great and made me feel so comfortable. I did not hesitate to make the next appointment.

This is half my fault I will take some blame. So the next week came and my appointment snuck right up on me. I had been out of work sick the whole week and was not feeling it at all but still decided to get right back in there. My appointment was for 10:30am and I confused it for 11am. I never received a confirmation call before hand until I was late. So I asked the receptionist if it would still be OK if I came in at 11am or should I change it. (knowing other patients were sure to be booked, and I didn't wanna mess that all up) she put me in hold and then returned saying 11am would be fine.

When I got there she looked at me like I was crazy and told me I had to reschedule. - your kidden right???
Nope she wasn't, I rescheduled. I couldn't believe after the phone call we had just had she did this to me. She blew the 5 star.

I will return, on time, with a smile... But that made me angry.

Stay away !!!!
I went to this dentist office in my teen years , they DESTROYED my teeth. I never had problems with my teeth but she drilled perfectly fine teeth into shells and put huge filling in them . And they always fell out ! Everyone I know that has gone to her has massive issues with their teeth. I think she drills willy nilly to rack up a huge bill and takes advantage of kids . Save yourself . Don't go here !!!

Always there in an emergency! I have needed to have crowns addressed immediately and they were very accommodating!. I have been having all my dental work done there for years, and refer friends and family to this dental practice.

This review is strictly for the receptionists. I myself work as a receptionist for a large-volume company and know that when it comes to your clients, you must always be patient and calm. Consistently, this has not been the case with the receptionist area here. They are rude and condescending, constantly talking to you as if you know nothing about what you are coming there for. They cut you off mid-sentence and make you feel like you aren't allowed to make any objections. I called and was redirected to an impatient voice belonging to a woman named Yuleida (sp?). As I began to descrie to her my situation, I was immediately cut off and treated like I was either lying or so stupid that I was to blame for my predicament. She continued to raise her voice at me and failed to let me speak as she kept interjecting every other sentence I attempted to utter. As I told her that I didn't appreciate her attitude she got angry and continued her ways. I have no issue with the actual practitioners though, but the receptionist desk has continued to fail me over and over again, and I have been going to this office for at least 5 years now. They are the first ordeal you encounter on a visit and it makes you not want to return if these are the people who you have to trust to maintain your file.