Done Rite RV Mobile Repair

Great experience with Done Rite RV Mobile Repair!
Work done correctly first time and in a VERY timely manner!
Mark, the owner, really seems to "get" what these road repair situations are like and runs his business accordingly.
Thank you!
5 Star Rating and Two thumbs up for Mark and Done Rite!!!
Cliff E.

I have a 2023 Lance truck camper and I didn't winterize the the tankless water heater correctly and unfortunately ruined it during the winter. There were only two Truma dealers in the Missoula area and one of them I knew didn't have a very good service reputation. I called Mark, he got the new hot water tank ordered that day and I dropped the camper off a few days later. They replaced the hot water tank and installed a 2000 W inverter that I had to run all the outlets in the camper. They did a great job installing the inverter and wiring it. Very pleased - will definitely give Mark a call in the future if I have any other issues.

I say don't go near these people. In May of 2021, I was beginning a trip to Alaska but my teardrop had a tire that kept blowing out because of a bent axle and a taillight that would not work. As a woman traveling alone, I was very worried about having trouble on the Alaska Highway in the middle of nowhere. I contacted Done Rite and they said they could get me fixed up and on the road.

I left teardrop with them and received a call later saying that the axle was not bent, that the tires just needed to be greased and they were having trouble getting the tail light to work. Didn't seem right and I questioned how a lack of grease could cause a blow out and the guy assured me this was the case and I did not have a bent axle!

For some stupid reason I believed him (he was personable and made me feel as if he were doing me a favor by getting me back on the road) so I acquiesced.

The lights they said had to be rewired (whole trailer) and a bad tail light and greasing wheels was $800!!!!!

Yes, you guessed it--on my return trip in July, in less than 3000 miles, I had my brand new tire blow out on the Alaska Highway and was I pissed. Fortunately, a guy pulled over to help and he was a mechanic! He knew nothing of the history but told me, as he put my spare on, that the wheel needed to be greased!!!!

When i returned to Missoula, I called up and asked to speak to owner to discuss the trouble--I was told he would call back. Nothing, I called several weeks later and got the same treatment.

They DO NOT STAND BEHIND their work as stated--they are dishonest and dishonorable--stay away! I never was able to ask what happened or have them try to make it right.

Had an electrical problem while camping in Missoula with our travel trailer. Done Rite Mobile RV came out right away and diagnosed a bad charge connector. They had the part in stock and were able to get back to us with the part and get us on the way to Glacier by early afternoon. They were very professional and courteous. I would definitely use them for all my RV issues.

We are on the road in our trailer moving from Washington state to Georgia. We discovered our entire trailer didn't have 12volt power which meant our fridge wasn't running because it couldn't start. We called when we were an hour west of Missoula to make an appointment for the next morning.

Dale met us at the shop that night and was underneath the trailer in the dark, dirt and 33 degree weather. He couldn't find the issue so we met him the next morning at the shop. He found the issue and we were on our way within thirty minutes with a very reasonable bill.

Thank you so much for the great service, Done Rite.

I highly recommend these fine gentlemen at Done Rite!

All the workers at Done Rite RV repair were beyond 5 stars and so helpful. We are traveling and staying in our trailer so we couldn't leave it longer than the day. I called in the am and Christy was able to get us in right away. When we arrived (I think his name was Mark) was so helpful and knowledgeable. He helped us right away and was able to diagnose the problem within in minutes. He even went above and beyond and helped us with our warranty people in no time. We are so grateful for the kind help we received from Done Rite repair while in Montana. I would recommend them to everyone. Thank you thank you for your service

Steven was quick to diagnose my suburban furnace issue, repaired, spare parts in case this happens again and back on my trip within a couple hours! Very grateful and warm now!
I left him some beer money as a tip

There was a young guy who cussed a lot and wrenched on our RV for a few minutes and then said it would take weeks and thousands of dollars to repair.

Ended up taking my couch to a welding shop and they foxed it for a few hundred dollars.

These guys really just want insurance or warranty company jobs where they can over charge. They told me to call my insurance company cause the knew the adjusted and could get is the money.

Just beware.

Owner, Mark, and his cast and crew (Greg and Rae, to name a couple) go out of their way to get it "Done Rite!" Took our 2020 Jayco Whitehawk camp trailer in for a repair to a sizeable ding on the upper right corner from when I backed it into the gutter on our home. Not only did they fix the damage by putting it back together with materials far superior to the original panels from the factory, they went through it and fixed anything and everything that was amiss. For example, they noticed that the electric rear stabilizer feet worked sporadically at best. They crawled underneath and found that the control switch had been installed without protection from the road spray and the wires were corroding. They replaced the switch AND installed a plastic cover to protect it! This is just one of many things they did besides just fixing the damage I had created. I laughed and said to Mark, "I am going to tell people to bring you their new rigs so you can go through them and make better what the factory built!" Mark and his crew are outstanding, even through the rigors of COVID. First rate work. I highly recommend them for your trailer or coach needs.

Going to give these guys the benefit of the doubt! We called them & made an appt for following morning to come check our Rv. We called them based on reviews & also from the rv park - who said they come out there
We had a 9:30 am appt. they didn't show up. We waited until 10 or so & called them. Got a recording. Waited until 11 & decided to go ahead & leave to see some attractions we were there for. They finally called back about 2:30. He said his office should have called. They didn't. Anyway. They might be great but we'll never know.

For 3000 miles we had nothing but headaches between our motor home door and slide slipping out while driving. We could not find any repair places to fix our problem until Missoula Montana
Done Right RV, Mark fit us in and Steven did an absolutely amazing job. We are fixed and ready to be happy campers! Thank you Tiffin for the parts and thank you Done Right for quality workmanship!