Discount Tire

I've been here a few times and they're always quick, friendly, and able to resolve my issue.

I had a tire blowout in the middle of nowhere on my way to Tunica. A Yelp search very fortunately led me to this establishment. I called them up, they had the tire I needed, and told me they could replace it immediately. They recommended a towing service, who got to me within 30 minutes (Barrett's Towing - 5 stars also!) and brought me and my car to Discount Tire. They installed a new tire immediately and I was out of there within 20 minutes. Impeccable, professional, and courteous service, totally recommend!

Hi Price,

I reached out 2+ weeks ago to the link provided and have not heard anything back.

I scheduled another appt with the Cordova location because I noticed excessive road noise and vibrations after the last service. Turns out the wheels still weren't right as informed by CJ. The tire wear was uneven and mixed up. So basically even after 3 attempts the Collierville guys still couldn't get it right.

Disappointed and dissatisfied with the service and lack of communication even though you asked me to reach out.

So I've used DT a few times in my life in Colorado and Cali. The customer service was always pretty good, tire selection was ok, service times always seemed to be long. That is not the case in Collierville TN at all. Their crew is second to none and even though the wait time can be a minute they take care of you like a VIP. Need a top off of air... no problem as they are Johnny on the spot. Keep it up guys! In a time where customer service is lacking you continue to exceed expectations!

Service took much longer then they stated it would.

They input my information under wrong name.

They value customers that call in over people at location. I had to wait for them to take 3 phone calls before they would assist me. Then they couldn't find my keys because they input information as someone with completely different first and last name. Ultimately, making receiving my vehicle take an additional 20 minutes longer. They should put callers on hold if someone was in line before they receive call.

I will return to different location if I need warranty work.

For my first experience here I brought in a deflated wheelbarrow tire & a gentleman greeted me when I arrived. He took it from me and determined that there was no way to inflate it, it was super dead. He told me where I could but a replacement, Tractor Supply, and offered t mount it for free. He saved me some bucks and pleasantly mounted the new tire on my existing rim, cool.

My beloved is going to need 4 new tires on her toy ('97 Miata) that she just took out of mothballs to get it ready for the beach. He gave me a price that works out with discounts and cash back to just kve $50 per tire, crazy!! We will be getting those very soon when it gets back from the shop.

The manager Chris is awesome and will do everything possible to get you a good price for great work plus Clatlytin is is great guy with exemplary attitude amd us a real professional.

I've had a good tire experience with them previously but today was an emergency. These guys are terrific!! They fix flats for free and I had a HUGE screw in my right rear tire that I had purt air into in Pirrsburgh 6 days ago. I got lucky!! They even let me continue t run errands until they could take it in, because getting traction while they're fixing the flat. This is the only place to do tires, really super customer centric operation!!

They got me in and out on a frantic day without a big whole in my schedule and I am feeling safer and more confident with my next 350+ mile after hours trip through long stretches of country where you don't want to break down :-) queue the deliverance music LOL

They have big comfy chairs in the waiting area with a fridge full of Crystal spring water (my favorite over my #2 Fiji) and an assortment of k-cup coffees, mostly Donit Shop with no hazelnut because Chris is allergic. I know they should have Dunkin but not everyone is perfect :-) Did I mention they have complimentary tire garages and pens at the front counter, no purchase necessary.

Military discount depends on the brand of tire but Chris will get you thr best possible deal. I highly recommend giving these guys s shot st your tire business, they'll make sure that you're glad they did.

I've been here several times and each time has been an amazing experience! The first time was because I needed a patch on one of my tires and they were very accommodating and quick. The last time I went I had purchased new tires and they put them on for me. They are the kindest people and very informative!

I was in from out of town and ended up getting a flat tire. I was training for my new job for the week and on the last day I had a screw on the side that couldn't be patched. I trained till 5:30pm and they closed at 6. I rushed to get my tire taken off and to the shop by 6 and made it by 5:50. They didn't have the exact tire in stock but one super close. They stayed late to fix my tire within 25 minutes and had me out the door. Super pleased with their work. The young kid who fixed my tire was just super happy to fix it for me. He was awesome.

I recently visited this establishment because of a low tire. They checked it out patched it for me for free!! Jackson was so friendly and nice. Really the whole staff was nice. While I was there a very rude customer came in and was the rudest and that's me being kind with my words. When I say the young man that was working with him was just the most calm and professional. He got the older man to calm down and speak in manner where he could clearly hear him and work to resolve any issue he had. I wish I knew his name big BRAVO to him. I will be purchasing my tires from here most definitely!!!!

Recently came for a flat tire repair and rotation and balance. Love that this location is open until 6 because it means I can go after work on a weekday. They were very busy when I came but I had made an appointment and it only took an hour, which they let me know when I got there. I would definitely recommend making an appointment over a walk in, or just planning on dropping you car off in the morning for the day. They were behind but like I said, with the appointment there were no issues. The tires I have on my car were purchased from a different Discount Tire location but the whole thing was free. Would definitely recommend and will be back.