Costco

At checkout today I was told I had rewards to collect and I should go to the Members desk to get those, in cash. I asked if that amount could simply be deducted/applied to my register total -- this one or the next one -- and they said no, it had to be cash (doesn't make sense, inconvenient for me, the customer).

After waiting 45 minutes in line, I finally got to agent to get my 2% cash reward. I showed her my Costco card (which has my picture) and a picture of my driver's license on my phone (which also has my picture). She called "Carolina" the Supervisor. Carolina's English was poor, but she insisted that I needed to go to my car and get my physical ID for them to see. I told her that they have two different forms of ID right there with my picture on them -- my Costco membership card and a picture of my driver's license, which obviously matched -- why should I have to go get the physical driver's license from my car? She gave me the bureaucratic NO, and forced me to waste even more time to get my physical ID. It was nonsensical -- obviously I was the person on both my Costco membership card and in the picture of my driver's license which I was showing them... ID verified. But she insisted on making me jump through hoops. Not good service, not good judgement by a supposed "leader."

Leaders are supposed to look at the spirit of policies and processes, not the letter. I expect this kind of nonsensical service at government agencies, but at Costco, a place where I easily spend $1000+ every month?

Everything imaginable that you could imagine needing/wanting you will find here. Food sampling not included (covid protocols). Shop. Eat. Eat. Shop. Repeat in a week or two. (Or sooner)

Very well appointed Costco with reasonable prices. Great selection of jewelry, clothing and products for the home. We picked up a new shower head, lightbulbs and a massive quantity of water. Lots of parking and conveniently located off Calle 2. Lines were not long to checkout and employees were helpful.

Costco is one off the more completes store in the country you will found everything that you need and have pharmacy food court and more