Review Highlights
“2.) Had a $40 voucher for dinner and our meal was $19 manager and staff did not offer us other food or drinks items to fulfill the other $21.” in 2 reviews
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About the Business
Comanche Red River Hotel Casino is your complete Oklahoma casino gaming destination. Get a Comanche Card to earn free slot play, merchandise and more. Play (and win big.) at our loose slots and tables. Grab a delicious meal at Countryville Bar and Grill. When you're ready to call it a night, we have a new on-site Oklahoma casino hotel featuring all the comforts of home. We have daily exciting events in the casino, fantastic casino deals, and more. Comanche Red River Hotel Casino is open 24 hours a day, 7 days a week. Our huge, well-lit parking allows for a no-hassle gaming experience. Catch your favorite sporting event any one of our 15 TVs and our huge 10 ft. screen.
Ask the Community
Q:
Does this casino have a poker room?
A:
Hey Christopher, thanks for your note. We do - you can learn more about our Table Games along with tournaments, etc. on the link below. thanks!… more
Dan G., Business Manager4 years ago
Recommended Reviews
Overall rating
31 reviews
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1 star
- Matthew P.Fort Myer, Arlington, VA01Jun 29, 2023
Terrible experience playing at Comanche Red River Hotel & "Casino".
First - This is by far the most run down and trashiest excuse for an establishment I have ever stepped foot in. From the dealers to the clientele. Employees seem untrained and disinterested.
Second - Did I mention the clientele? Full of drunks and high schoolers. As a competitive player, I do enjoy playing for fun, however, the only thing I got from Comanche Red River Hotel & Casino was a headache.
Third - This establishment is beyond filthy. Crumbs all over carpet and the tables. Chips are so worn you are unable to make out what they even say.
Advice - Cut off customers who are clearly intoxicated past a certain level. Check IDs at the door. People in there are clearly underage. Focus on attaining a certain etiquette that you are clearly lacking. It is not fun to play without a certain level of class that makes it enjoyable.
Will not be returning, good luck!Helpful 1Thanks 1Love this 1Oh no 0 - Fred F.Arlington, TX01289Feb 9, 2024
Ate at the cafe inside the casino today for the first time I had a voucher for $10 off and they had fried catfish special I was seated and sat there waiting for a waitress while 4 girls stood behind the bar just talking away Victoria finally came and waited on me The place was dead 8 people in there counting me It took forever for my food to come out The fish and fries were ok The Cole slaw had no taste and the green beans were horrible I won't be eating here again
Helpful 0Thanks 0Love this 0Oh no 0 - Irene C.Haskell, TX2572Jun 12, 2023Updated review
I have since called them 4 times to get them to investigate, and they never returned my calls, so I called the Choctaw gaming commission and I am going to have them look into this. I will never go to that casino again! I am a big gambler, so I am taking my mi ey where they value me.
Helpful 0Thanks 0Love this 0Oh no 0Jun 4, 2023Previous reviewAt Comanche Red River Hotel Casino -- I went to cash in a ticket for $300.00 and they tell me it has already been redeemed! I assure them it has not. I had spilled a drink on it and it was sticky, so no machine would take it. I ask how it is possible that it was redeemed if I have the ticket in my hand!! They call in the big guys and they do an investigation and after and HOUR of standing by the window, the manager on duty and another young man( Jonathon) both tell me that they cannot find where it was redeemed and the manager says he will cancel it and give me my money. He leaves and comes back another 20 minutes later and tells me that it has been redeemed after all! tell me that I will not be getting my money. I argue that I did not cash that ticket, to no avail. The manager was very rude and tells me that he will not hear any more! They refused to give me my money back or even show me the cameras to show me that I redeemed it. I ask for my ticket back and he refuses and won't even let me take a picture of it! I ask to see the footage where I redeemed it and they also refuse that.. I am 100% sure I did not redeem that ticket. They gave me a number for corporate to call on Monday. I saw the young man later ( Jonathon) and talk to him privately and he reassures me that he could not see where it was redeemed, but that the manager has the final say. Jonathan was very nice and understanding. I am beyond pissed! I kept arguing with the manager and he kept telling me that that was the final word. Stay away from this casino!!
- Rob B.Arlington, TX108253Dec 26, 2021
Things seemed to have changed since some of the earlier reviews... all for the better. We loved our stay. Thank you Brooke at the front desk! Believe me Brooke is the person to see with your questions. She always has a big smile. Thank you for your help
If it wasn't for the kitchen this would definitely be a 5 star rating. WE WILL DEFINITELY VISIT THIS HOTEL/ CASINO AGAIN! The extra drive was well worth avoiding a much larger casino (farther to the east) for customer service, atmosphere and no over crowding.
The service was extremely attentive and polite. The room was very clean as well was the lobby. Yes you could smell smoke outside the smoking area but not more than several feet. You can't expect too much better based on the size. I'm sure it will be addressed upon expansion. I will also admit that they definitely have issues with their kitchen but what company doesn't have staffing issues for the past two pandemic years? I was assured that this too is being addressed.
Finally, thank you again Brooke and the rest of the staff...oh yeah, we didn't come back losers...Helpful 0Thanks 0Love this 0Oh no 0 - Kemi K.Amarillo, TX03Mar 5, 2023
Sadly. We experienced bed bugs. We went in Feb of '23 and out of two rooms we were bitten in both and actually found and killed a bed bug in one room and turned it in to the mgmt. They said they would immediately shut down and treat both rooms.
Helpful 0Thanks 0Love this 0Oh no 0 - Klassy Kween W.Lakewood, CA186476Aug 26, 2022
Omg,BED BUGS!! I stayed for the very first and last time at this. Last night on 8/25/2022!! It was the worst experience ever. My aunt was down stairs playing in the casino!! I went on up to the room to bed. I fell asleep. I was sleeping good. But I was awakened at approximately 2am with my aunt yelling about being bit!! As I saw the 5 or more bites that welted all over her left arm, I was traumatized!! I jumped up and we immediately began to look in the bed for the bloodsucking culprit!! Then boom there was a blood filled brown tick looking bug crawling in the white sheets!! I was so stunned that this nice 5 star hotel had BED BUGS!! As we continued to search in fear for more, here comes another one , we killed it and I was so grossed out I called the front desk and explained the situation. Thankfully they didn't question it and gave us another room. But I felt like since bugs crawl and possibly get into vents that no matter what, there were BED BUGS!! I dozed off in fear!! If I can make a strong suggestion dont let them give you room 224!! Better yet they need to shut down the place to make sure this doesn't happen again!!
Helpful 1Thanks 0Love this 0Oh no 0 - 106279298Dec 29, 2019
The food we got to go from the restaurant was really delicious! We had a philly and a blt. The casino is very stinky, very, very, very Smokey! I realize it's a casino but it seems like newer ones have better ventilation.
Helpful 0Thanks 0Love this 0Oh no 0 - Leticia K.Lawton, OK110131Mar 12, 2017
Reasons for 4 Star & Not 5 Star:
1.) AC in room only went on 5 times throughout the day. It was very warm at night. We couldn't turn it on.
2.) Had a $40 voucher for dinner and our meal was $19 manager and staff did not offer us other food or drinks items to fulfill the other $21.
3.) Our server saw our table only twice and didn't offer drink refills.
We won a free nights stay & dinner at a silent auction being held by the Ft. Sill Patriot Spouses Club.
This place is pretty nice. The hotel & casino staff is very friendly and accommodating. Our hotel room was clean and smelled really good. The pillows and the bed were very comfortable. The bathroom set up was open and clean. Besides the above mentioned snafu's we were very pleased with our stay.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jenny K.
Mar 14, 2017
Hello Leticia,
Congratulations on your win - we love knowing that our Ft. Sill Patriot Spouses Club guests enjoy a wonderful stay with us! There's nothing like a clean (great smelling), comfortable, and spacious room to make any night feel like a 'win.' We're delighted you think so, too. We're sorry that the service in our restaurant was less than you hoped for. Please know that this is not typical and we're sharing your insight with our team. We hope we'll have the chance to welcome you again and show you how great dining with us can truly be! - Mary K.Wichita Falls, TX61011Jul 1, 2016
The management of Comanche Casino ordered maintenance to dump a burned kitten whose back burn wounds are infested with maggots and in extreme agony.
Management can be reached at the following phone number
877-849-3992
Jesse Kemp, my husband, president of Kemp Wildlife is in a field in Devol, Oklahoma searching for a tiny badly burned kitten.
I spoke with someone from the casino and begged them to go back and get the baby from the road he dumped her on. I explained that we would take her and get her medical attention and they refused but did give directions to the street he dumped her on. We are not a cat rescue. We still went.Helpful 1Thanks 0Love this 1Oh no 0 - Sean C.Elgin, OK8098Jan 14, 2020
The best casino in Texoma! I love this place! They're always extremely friendly and helpful.Their food specials are the best, you can't beat their steak special on Saturdays! The slots are always a gamble no matter where you go, but I feel like I win more here and their promotions are very player friendly. I love the gift of the week! Their hotel is extremely comfortable and relaxing. I highly recommend!
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