Chick-fil-A

My recent visit to Chic-fil-A was nothing short of delightful. The standout feature was undoubtedly the exceptionally friendly staff--every interaction was met with a warm smile and genuine enthusiasm. It's evident that customer service is a top priority for them.

Beyond the welcoming atmosphere, the food was consistently excellent. The menu boasts a variety of options, and each item I tried lived up to the reputation of being flavorful and satisfying. From the perfectly seasoned chicken to the fresh and crisp accompaniments, Chic-fil-A continues to deliver a consistently delicious dining experience.

The overall ambiance of the restaurant is inviting and clean, making it a comfortable place to enjoy a meal. Whether you're a regular or a first-time visitor, Chic-fil-A consistently proves why it stands out in terms of both service and quality. Highly recommended for those seeking a delightful fast-food experience.

Chik-fil-A Santa Barbara is one of my favorite spots to grab food when I'm on the run. The food is always cooked to the same great standard at any of the other Chik-fil-A restaurants I've been too. You can't beat their spicy chicken sandwich!

The staff is always friendly and quick to serve your meal. They even expanded their drive through to meet the need of the customers. Inside, the place is always clean and kept up.

Keep up the great work!

Personal on the drive through is so rude! Always making a mistake with my sandwich.
And the drinks the same and I had to come back to get it prices are extremely expensive for the same sandwich.

Absolutely loveee chick fil a, fried chicken sandwhich? What's there not to love. Service is always 10/10
So happy they've finally figured out the parking lot on upper state street.

Today y'all get a -5
I ordered an online to deliver 2x
Order was not delivered and my $$ is gone!
I need some answers

This location is pretty far off of the freeway. I thought it was closer than wha I remembered. There's parking available onsite and the spaces are pretty big. The inside is modern and clean. Although, there's only 2 registers at the counter and only 1 person was working it on a Friday afternoon. I don't understand why no one was manned at the other one taking orders since they had so many staff members in the back. That's my only knock on them. As for the food, I ordered the grilled chicken sandwich. I feel that Chick fil A has lost its luster over the years. I remember when they first came to California. It was a big craze, but now I feel that their fried sandwiches are a bit on the salty side and slightly dry. The grilled patty was dry and the texture reminded me of frozen patties. I do like their sweet teas and sauces, but feel that their food quality is not the same as before.

This Chick-fil-a needs to learn from its competitor In-N-Out. Their new drive thru process is smooth and efficient, whereas this recently updated drive thru is worse than before. The only difference is they added a third line and then parking spaces to wait. It's luck of the draw; if you choose to fill in the wrong line, you'll wait forever while everyone else's food is being made. The staff wasn't friendly, not apologetic for the wait.

Once I received my meal, the fries were cold and chicken club sandwich was nothing special. Even as a club with bacon and cheese it's basic with not much flavor.

Based on this, I don't plan on returning.

Abby at the drive through was great! Friendly and helpful. Great food and great lighting.

This place used to be great. Not anymore. Last few times ive come here the chicken pattys are small and never hot. Fries are always cold. I see they just have stacks and stacks of fries sitting there cold ready to be served. What happened? This is not the chick fila I remember. Used to always have fat hot sandwiches and hot fries. Quality here went in the trash

It has a very interesting layout for their drive through. There are three lanes and at the end of the lane there is one guy frantically rushing bags of food to all three lines. The food was normal and definitely hits the spot when you're craving a chicken sandwich.