Review Highlights
“I decided to chop about 7 inches off my hair and when I made the appointment with Gia I was not nervous at all.” in 28 reviews
“Miriah did an AMAZING job on bringing me back to bright blonde, and Giselle killed it with my cut.” in 14 reviews
“The space is sleek and modern (recently renovated) and Kennedy (colorist) and Sayuri (stylist) are amazing!” in 10 reviews
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About the Business
Business owner information
Charles I.
We began our company in 1973 with a simple vision: to bring the je ne sais quoi that defines sexy, French hair to American women. What made our style different at the time, and what continues to set it apart today, is that we approach hair with an emotional edge as sharp as our sheers. We know hair is more than just hair. Our clients experience life in it, create memories in it and derive an understated confidence from it.
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- Christianna K.Chicago, IL99122Sep 27, 2018
I've been going to this salon for years, and I have always had such a great experience. Casey always does a great job with my hair. I absolutely love my latest cut where I finally took some length off my hair for the first time in years.
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Charles I.
Sep 27, 2018
Hi Christianna. Thanks for taking the time to leave a review! Casey is a great stylist and super fun with her clients so you're in good hands. Enjoy your hair and we look forward to seeing you soon!
- The Ifergan Team - Leah R.Douglas, Chicago, IL0256Sep 28, 2021
The absolute best experience! My first time coming here to get my hair done for the first time ever. Parker knows how to color. I've had this for about a week now and I fall in love with it every time. She's literally amazing. Kind, accommodating and the absolute best! Definitely recommending her! Syuria did my haircut and taught me how to take care of my hair! The staff and everyone was awesome. I'd definitely come back and visit and only have rave things to say! Y'all are truly the best
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Charles I.
Sep 29, 2021
Hi Leah! Thank you so much for taking the time to leave such a thoughtful review about your experience in the salon. You have a special team with Parker an Sayuri! We hope you enjoy your hair and look forward to seeing you again soon! - The Ifergan Team
- Mary G.Chicago, IL0163Dec 2, 2021Updated review
I have been seeing Gia for my cut and Miriah for my color for years and they always deliver. They are attentive to what it is I'm seeking to achieve with my color and style and they are as personable as they are professional. I always feel like a new woman when I leave the salon!!
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Charles I.
Jun 12, 2020
Hi Mary. Thank you for leaving such a thoughtful review about your experience in the salon. Safety has and will always be our top priority for our clients and staff. I'm happy to hear you felt comfortable in the salon and that you also enjoyed your services with Miriah and Gia. We are all so happy to be back in the salon seeing our clients. Enjoy your hair and we look forward to seeing you again soon! - The Ifergan Team
Jun 11, 2020Previous reviewI have been so impressed with how the management of Charles Ifergan has handled communication with their clients during the stay at home period and as they prepared to reopen. Every step of the process was clearly explained.
When I arrived at the salon today, I was greeted with a smile and a temperature check. I was then taken to the station of my colorist, Miriah, who explained everything the salon was doing to ensure their clients' safety and comfort. The salon is using only every other station and is doing a thorough cleaning between clients. They are very conscious of giving ample space for client to stay apart. Every employee wears a mask and changes their apron after each client. After my color was complete, I was taken to the station of my stylist, Gia, and the same procedure was repeated.
Miriah and Gia have been coloring and cutting my hair for over 14 years. I always feel great when I leave the salon. Today was even better, feeling protected and renewed. Bravo to the management for taking their clients' safety seriously and a huge thanks to Miriah and Gia as always. The best of the best. - Ishu J.West Loop, Chicago, IL1263202Dec 26, 2019
Well... I went to try this Salon because of good reviews plus I found a Groupon to get Balayage done but I am disappointed with the result. After agreeing upon something else before the treatment, the end result turned out to be something else. It was so bad that I had to get it fixed from another place immediately after 2-4 days. I am not sure if there is a difference in serving people using Groupons or just what happened to me since this was my first time there.
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Charles I.
Dec 26, 2019
Hi Ishu. I am troubled to see your review and that you are not happy with your service. I looked and if I am looking at the right record you came to the salon in August of this year. Not sure why all of a sudden you are posting a review now after 5 months? If there was a problem we would have liked to hear from you afterwards so we could see your hair and subsequently make it right. Also, to address your comment about Groupon clients we treat them like all our clients which is why we have a 4.5 star rating on Groupon and every year get voted Best of Groupon. Treating our clients with the utmost respect and top notch customer service is why we have been in business since 1973. Either way, I am sorry to hear you didn't enjoy services.
- Michael S.Chicago, IL13113Dec 8, 2017Updated review
I always have a fun time here, thanks to Jamie Wallace. Her scalp massage during the shampoo is divine. When she cuts hair, she makes wonderful conversation and creates an exciting environment, makes you feel at home. Her styles are modern, funky and artsy. Which speaks perfectly with my personality. She's funny, kind hearted and a fabulous teacher. Highly recommend this gal!
Thank you!Helpful 1Thanks 0Love this 1Oh no 0Feb 12, 2016Previous reviewTo CI artist and guru Jamie L. Wallace.
I was BEYOND Excited to climb the four story staircase to be greeted by Jamie Wallace, my hairstylist today. I could not be more impressed, happy and thrilled with the outcome of my hair. From the hospitality, offering water, coffee or tea to the shampoo service, beautiful staff and fabulous products it all made me feel at home and very happy.
Jamie cut my hair to perfection. She has a fun, generous, down to earth, kind and professional technique that brings the wow factor. We laughed and she taught me how to take care of my hair moving forward. I have got nothing but compliments on how wonderful my haircut looks.
I am all smiles and can't wait to return.
Big thanks to Jamie and the CI team. - R O.Vernon Hills, IL05Oct 9, 2021
Just got a great haircut/style from Tiffany. This was my first time to this salon - was greeted nicely, received a tour of the salon and then was introduced to my stylist. She listened to my thoughts on a new cut, added her recommendations and did a great job! Definitely going back and requesting Tiffany!
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Charles I.
Oct 9, 2021
Good afternoon! Thanks for taking the time to leave a review about your experience in the salon. Tiffany is an excellent stylist and works great with her clients. Enjoy your hair and we look forward to seeing you again soon!
- The Ifergan Team - Dana L.HOFFMAN EST, IL05Sep 5, 2020
Mishap with properly scheduling the correct amount of
time needed for appointment. Excellent Color
by George & Stylist Dennis. Unfortunately very dismissive reception from the Salon Owner who
was overtly rude with absolutely no cause for this kind of behavior.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charles I.
Sep 5, 2020
Hi Dana. We looked in our salon software but we don't have a Dana L in the system? I would like to try and figure out what happened during your service. Any help with your name would be greatly appreciated?
- Lisa W.Chicago, IL091Jul 26, 2020
I have been getting my hair cut at the Charles Ifergan Salon (by Charles, himself) for over a decade. I have always loved how my hair looked and how I was treated by everyone at the salon.
Now, during the Covid-19 crisis, the attention to detail with the protocols that has been taken for clients and employees to be safely in the salon has been incredible. All done with much thought and efficiency in their implementation (checking in both when you arrive outside on Oak Street and in the salon, one person at a time in the elevator, temperature check when you get off the elevator inside the salon, spacing between the hair washing chairs, spacing between the salon chairs, no use of the dressing room for social distancing, no waiting for a stylist (they only call you to come inside when your stylist is ready), wiping down of the chairs between clients, everyone wearing a mask, and no having to sign your receipt when you leave.) You are in and out safely and quickly.
It was already an awesome place before, but I love it even more now. Because I can see how much the clients mean to the salon. And, I'm sure that all stems from Charles as the owner, a wonderful human being, and stylist.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charles I.
Jul 28, 2020
Hi Lisa. Thank you for taking the time to leave such a thoughtful review about the salon. A lot of time and energy has gone into creating a safe environment for clients and staff. We are pleased to hear you notice and feel comfortable coming to the salon given the current pandemic we are in the middle of. We hope you enjoy your hair as always and look forward to seeing you again soon! - The Ifergan Team
- Patrick M.Chicago, IL254435Dec 20, 2017
Eddie Diebold is a master stylist! He does a fantastic job on my hair as well as my wife's hair. He has been working here for 18 years and is really the best around.
All staff is nice and helpful. Check in is easy and they have beverages and cozy seating. The space is really nice and very clean.
Would highly recommend Eddie! Thank you!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charles I.
Dec 20, 2017
Hi Patrick. Thanks for leaving a review about your experience at the salon and for being such a loyal client the past 18 years. We wouldn't be who we are today without clients like you. We look forward to being the salon of choice for you and your wife for another 18 years! We hope you have a great holiday and a safe New Year. See you in 2018! Charles
- Mandy M.Chicago, IL206404Aug 4, 2017
The building I live in hosted an event with this salon. I was able to meet one of the colorist who discussed options to fix an unfortunate experience I had with another salon.
I made my appointment to have my color done with Mariah and my cut done with Gissel. Both are amazing!!! I was very happy with the results.
The salon itself is a bit over priced but it's to be expected in Chicago. The desk staff wasn't very friendly when checking out. However they were a very small part of my experience. I love my new hair team thou! I look forward to returning.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Charles I.
Aug 7, 2017
Hi Mandy. Hope you had a nice weekend and thanks for taking the time to leave a review. We really enjoy doing events and I'm happy you gave us a try. Giselle and Miriah are fantastic and I'm happy you found your hair team. With regards to your comment about the front desk we will address that in our next management meeting so it doesn't happen again. We hope you enjoy your hair and look forward to seeing you again soon. Have a great week. Charles