Canyon Crossing Recovery

As a client at canyon crossings recovery I am saddened by some of the reviews on here. I have had a different experience and have made a stable foundation for my recovery. First, the staff at Canyon will go to the ends of the earth for each and every client. What a lot of people miss is the hours of support for clients and their families before they even arrive. My personal story includes my mom, whom was in a lot of pain and living in fear for my while I was out, talking to the owners and they provided her with the support and gave suggestions for months prior to me arriving. That doesn't happen at many places. All the staff, including the owners and therapists are available at all hours for clients needing to talk or needing help. Not to mention all staff has gone through the same things as the clients and are able to relate there is never any judgement or shaming.

I have done some intense therapy and challenges and I had sat with all the women in the community in circle and had my negative behaviors pointed out to me, these things have saved my life. I am not a therapist and sure there are things I don't understand at first but I have been taught to let go and take in what I can and use what I am able to from everything in life and in the end I understand what and why things needed to be done.

My heart is heavy when I hear people say the a young woman passed away while here. She passed away nearly a year after completing Canyon. I personally knew her and I know that the time she spent her was the happiest and most peaceful time of her adult life. She went through the main house, graduated and went through the alumni program. I also know the hours, the time spent around the clock, the love and support the staff and community put into helping her. The lives of the staff that was here during that time has forever been changed. When I read reviews on here that mentioned this I was heartbroken. There is an important thing to remember here- addiction. Clients are alcoholics and addicts and a lot are chronic relapsers.Addiction is a powerful, baffling and is different in each person. There are those who are unable to grasp the change and stay sober. No amount of help or love will keep them away from using - and Canyon did everything possible to help her just as they do for ALL their clients.

I would recommit Canyon Crossings to anyone needing help and wanting to have a life of serenity. I graduated and am living in alumni. All the staff is available to talk and willing to guide me in this transition. Today I have over 10 months, I have love for myself and others, I have a community and I am able to help others. I am going to be getting custody of my daughter!! None of this would have happened anywhere else.

Canyon Crossing Recovery saved my life.

Instead of writing the pages and pages I could write, I'll keep it as short as I can. I arrived with trauma but left with even more. If you're reading through reviews, you've probably seen enough about circle, isolation from the outside world, and other ridiculous rules. One thing that I haven't seen much about is the fact that other treatment centers were sent to stay at Canyon for a certain amount of days as punishment. So basically, our daily lives were the punishment for others. Now I'll share my personal stories.
I'll list a few of my own experiences because I don't think it's my place to share the things that happened to others:
1) On intake, a staff member asked me why I had a few stays in a psych ward on my record. When I told them that it was because of suicide attempts they responded with, "Well if you really want to die put a gun to your head next time". 2) When I reached out about vivid flashbacks leading to panic attacks, I was told I was faking it. 3) When the "medicine cocktail" they put me on woke me in the night where I had hallucinations, I was mocked and kept on the meds til I left. 4) I was yelled at by staff in Walmart for saying "excuse me" to an elderly man and they claimed that I was being a sl*t who wanted attention from men. 5) I was cut off from anybody I grew close to. 6) When I got my phone back, they read my texts aloud in circle and mocked me. When I left, they kept my phone and belongings for 72 hours and spread disgusting rumors about me.
These are just a few examples of the year that felt like one excruciating nightmare. I was 19 with no money and no way out. I finally got help from somebody I met through work and left. I was not better because of Canyon. I became a shell of myself and constantly questioned reality. I had to read reviews about canyon to confirm that what happened was real and just as disturbing for the others who went through it. Their constant gaslighting led me to gaslight myself and go down roads not meant for me. The life I built today is of no help from Canyon. I worked in therapy for years to undo the damage. My now peaceful life is a result of therapy, spirituality, and sobriety, not abusive tactics.
There is so much more that I want to say to warn others but I cannot write a book in a yelp review.
If you were a client there who is still struggling, please reach out to somebody.
Erin and Justin, do not send a response unless it is an apology.

Your going to need therapy for the therapy you receive here. No real doctors or clinicians. No one licensed at least. Confrontational based programming. Mental and verbal abuse in a charade called circle where women are pitted against each other under the guise of accountability. ​​costs thousands to go there and the women are treated like trash. If someone tries to speak out or leave they get alienated away from their families because the parents are told they are enabling and will kill their child if they help. The women walking with integrity are the ones who have left here and didnt let this awful experience turn into an even worse one. Sadly many of the women have died from continued drug use a a result of broken treatment centers just like this. The owners are taking advantage of desperate and helpless parents trying to find help for their loved ones and are being charged handsomely at that. Anywhere else. Find anywhere else for the women you love you very well might save their life by not sending them here.

If you care about your loved one, I would not send them here. The staff belittles, steals, lies and makes you feel like you're beneath them. They expect you to clean their facility, make dinner for staff and other clients, deliver confrontations to eachother during group sessions with no discussion on the issue, no in person medical appts. All medical appointments are via Zoom with a nurse practitioner psyche and medical. It takes 5-7 days to get meds and there is No privacy during medical or psyche. I actually had 3+ staff member (not nurses) listening in on my private medical information during my appt. They promote self care however, they do not allow make up during meetings and cannot even cut your hair. It is my understanding that the facility helped guide my spouse in destroying my life. Instructing him to put a restraining order on me so I could not go back home, empty my back accounts and cut off my cel phone. They tell you that you can leave at any time however if you leave against medical advise they will keep your belongings, i.e., cel, credit cards, money, etc. They brainwash your family into thinking there is no other way for you to get treatment and better. The weekend excursions are a joke unless you like packing into a full van for 1.5 hours one way to enjoy 20 min of outdoor time. They play games with you when you need to pay bills or other important adult tasks you need to do. The BHT in circle offices answer for everything is not today, maybe tomorrow and to pray on it. Her and the patient liason are snakes in the grass. They talk about clients. The patient liason actually made a comment to me that another clients brain's not fully developed SMH. I heard a therapist and house manager comment when we were going to get a new intake that they should get a bonus. I could go on and on. Bottom line is this place is not professional or worth the money. Their integrity and grace motto is BS.

Please don't send anyone you love to this treatment center. This rehab center uses behavior modification which was popularized in the 70's and has been now been found to be ineffective in the modern era. It's essentially a light form of brainwashing and is part of the reason why from the outside looking in the people in Canyon Crossing can look like they are in an occult. If you see them out they don't make eye contact with other people and aren't allowed to socialize, I sent my daughter there several years ago and she was emotionally scarred from the insane level of control maintained by the owner's. If she saw her male bestfriend she wasn't allowed to acknowledge his existence they have an excessive amount of rules in order to change mindsets but that doesn't translate into normal life. They also do circles where other girls berate and shame each other if a rule is broken. I could go on and on, from silence bans, to 3 day service punishments, to being forced to wear derogatory signs around their necks. The lessons that they learn aren't applicable in the real world because life is so different in Canyon Crossing. These girls are sensitive and impressionable after coming off the streets but Canyon Crossing doesn't actually rehabilitate by teaching real life skills. Instead they use female empowerment as a catch all to endorse poor behavior but the graduates there aren't successful in life they're just sober but still lost. A true rehab helps people from being on the streets to a functional member of society. This one shows women how adaptable they are and does not actually address the trauma or mental health issues that are the cause of addiction which means that even if they do stay sober they still stay in the same immature mindset that they came in with. I plead with you to reconsider sending your children here so they don't end up like my daughter or any of her "friends" that went through Canyon Crossing.

I know it's a late review but I had to do my own work to process my shame from putting someone I loved in this treatment center.

Canyon is a residential treatment facility for addiction and co-occurring disorders, I.e. mental health issues. Our daughter was there for a year, and recently graduated. She entered addicted to several substances, and with declining mental and physical health. She is now sober, proud of herself (rightly so), and well equipped to stay healthy in mind & body. The program is demanding and strict, and at the same time family focused and compassionate. We had tried other in-patient and out-patient programs, counseling, meds, groups, all kinds of things, but Canyon Crossing worked. They take the time to treat the whole person ... body, brain, spirit, behaviors, gifts and failings ... and keep the family in the loop throughout the long process. We parents got great support also - a parent group, family workshop, and info on how we can cut out enabling behavior. Many thanks to the staff at Canyon for helping our daughter get her life back.

I could write a novel about how awful the people behind this place are but I just don't care enough anymore. If you are over 20 years old you will NOT fit in. If you have the unfortunate chance of being sent here, bring a lot of books/coloring books because there is way too much free time.

Ask for the scholarship!

I could write a novel about how awful the people behind this place are but I just don't care enough anymore.

The one thing I will tell all of the folks/parents currently there and hopefully anyone reading this is don't pay them. Just ask for a scholarship. Several girls are on them after families can't afford to pay anymore and the insurance companies still will. Once they stop, the girls get a job. I found out in a very hard and sickening way, which inspired me to leave this here. I also found out that some parents are paying for over a year's stay and have had to
change their lives to afford it. My heart goes out to all the lives affected by this - if they only knew. Different rules for everyone, which is just not cool.

Really awful humans.

This rehab promotes "integrity and grace" as well as a "safe" environment to get sober.... that was not my experience, and frankly this post is long overdue. I was a client at Canyon Crossing Recovery for 5 months in 2016, and was kicked out because I was self harming. The owners gave my dad a few hours notice to pick me up, otherwise they were going to kick me to the streets in the middle of fall with my belongings. For my entire stay, I experienced months of ill-treatment and discrimination, and I still have trauma from that place.

Most of the house leaders were verbally and psychologically abusive towards me. As punishments, I was not allowed to wear makeup, do my hair, shave my body, I was only allowed to wear baggy clothes, I had to wear a sign around my neck saying "boy ban" for simply WAVING at a boy, was not allowed to talk to my ONLY friend there, and was put on "silence ban" for days at a time... if I spoke a single word they would add another 24 hours, and to top it off, my weekly phone calls to my parents were monitored so I couldnt even tell them of the malpractice out of fear of retaliation by the staff. There were repercussions for everything. My fellow peers would gang up on me constantly, and the house managers allowed it. But then again, it was the house leaders that would also humiliate and embarass me in front of my peers. 3x a week they have these groups called "Circle" where I was the target of criticism by my housemates nearly every meeting. I couldnt even defend myself at all because they would always shut me down.

There are so many nights I hid in the bathroom, burned/punched myself, and cried because I thought it would never end.... Canyon Crossing Recovery was the WORST first experience with sobriety I ever could've imagined. It has taken me years to work through the trauma and regain my voice. I hope anybody else who has experienced injustice speaks up, and sooner than I did. I sincerely hope this corrupt rehabilitation center gets exposed so that nobody else will have to experience this mistreatment by the hands of people who are supposed to help you.

How this absolutely horrific business is still in operation is beyond me. If you are considering this place for yourself or a loved one, keep looking. If my story is not enough to deter you, please look through the many other low ratings, INCLUDING the filtered ones, because I promise you the Bachmans have worked very hard to bury them.
Most of the good reviews here were made by either staff members or women that were in their care at the time of the review.
Erin and her husband Justin do not care about you, your families, your loved ones. They care about lining their pockets. I will never forget when Erin yelled at all of us one night "we're not in this for the money, we're in this because we care!" waving her little Rolex heavy wrist around, to show up less than a week later with hubby in their matching, completely customized, Denalis. Not in it for the money? Sure.
We were forced to watch movies with scenes of people pressing a heroin needle into their arms and overdosing. No regard for PTSD whatsoever. No one was allowed to get up even to pee. No one was allowed to skip those scenes. And no one was allowed to sleep until the movie was over. We had been up since 5 am and the movie finished around 2 am that night.
One girl was so desperate to leave Canyon she didn't even put shoes on. Left all of her belongings, which staff made absolutely no effort to return to her (which was pretty much the standard when someone would leave or get kicked out), her clothes were picked through, I took the shoes she left as my only pair were falling apart and staff made me throw them away. They were brand new. She was one of about 20 women to leave or get kicked out in the 4 months I was there.
When I came in I suffered from hallucinatory flashbacks that were triggered by panic attacks. The only way I could calm myself down and get back to reality was by physical touch. One day staff saw me run and jump to give my friend a hug, pulled me aside, and told me I was "too affectionate" and put me on a complete and total touching ban for 3 weeks. I was denied any form of human contact (yes, even handshakes and high fives) for the entire time. Scientific studies have shown that it is DETRIMENTAL for human beings to go without touch for that long. They did not care. They told me I needed to learn how to soothe myself. My panic attacks got worse. And the friend I hugged? She is dead. She overdosed after 13 months at Canyon Crossing. Erin Bachman hosted her memorial service.
I was allowed to speak to my family once a week. Those phone calls were completely monitored by staff for over a month. It was supposed to be a week but I was told I could not be trusted alone talking to my parents until I "stopped crying every time you hear their voices".
I cut myself for the first time in over a year at this facility. I stopped eating. I was told I was doing both things for attention.
One time I left my empty laundry basket on top of the drier while waiting for my clothes and had to pull a "consequence" from the "consequence jar". "Consequences" were punishments, often cruel and unusual, mostly in the form of public shaming or some sort of deprivation. The consequence I pulled that time was for the girls to dress me however they wanted, including makeup, for the largest meeting in town (about 1-200 people). They put me in absolutely absurd clothing and made sure to point me out so that everyone at the meeting would notice and laugh at me. Other consequences included scrubbing the outdoor trash cans, talking bans (no talking whatsoever ranging from 24 hours to multiple months), sleeping in the living room, and one time taking away the heat in the cold mountain fall. Thankfully when that last one happened, one of the girls managed to contact her parents and told them. They immediately pulled her out and the heat was turned back on.
And let's not forget Rex Smyly. How could I forget this absolutely terrifying man. He loved to share the story about pulling a gun on his pregnant (now ex) wife. Or the time he came to at the playboy mansion covered in blood and holding a knife. Now don't worry, he didn't hurt anyone, he was actually trying to save them. But Dr. Smyly has hurt so many people, he immediately thought that he had killed someone. He would make us recount our worst traumas (usually abuse) over and over and then throw them in our faces, going so far as to tell one girl "you think your boyfriend wasn't listening while you were being r*ped? I promise you he was getting off on it." Another time he stated "I would rather be r*ped than go to prison" in a room full of women who had all but one been r*ped."
(Review continued in screenshots as I hit the text limit)