Butch Cassidy's Cafe

Disappointing first visit. My wife and I each ordered a burger, mine was the Famous Butch Burger which is a bacon cheese burger with lettuce, tomato, onion, mustard and mayo. Our son got the steak sandwich on sourdough which he liked.

We asked for medium well burgers, the waitress range it up as medium (found that out when we got the bill). Both burgers were more on the rare side. My wife's burger was so red that the patty bleed red on the bottom piece of bread.l turning it pink.

When we flagged her down to redo our order, she didn't seem that surprised that they were undercooked. Maybe she thought we said medium but even so, for a famous burger joint the reaction was odd.

She came back with our same burgers cooked more but after biting into them it seemed like they just popped them in the microwave and nuked them. Really soggy and messy. The spot that was pink in my wife's bun now brown, so seemed liked they were nuked.

I got the onion rings which were good but there only like five rings. Wife liked the fries but the fries were cold when the order came back.

Overall a MEH experience. I actually like the dive bar atmosphere. Waitress seemed very indifferent. Also, this place is known for their burgers. So you would think that if two burgers were sent back to the kitchen then the manager would come check and make sure the order was satisfactory. That did not happen.

There is a Taco Mama across the street. Should have opted for that instead.

I was on hold for over 15 minutes and I was hung up on without the person even checking to see if I was still on hold. While on hold, I could hear someone moving the phone around and other conversations that were being held at the bar. I even heard a few customers who were there to pick up their to go orders. During the time I was placed on hold, no one ever came back to the phone to say that someone would be with me momentarily. We eat here often and the service is usually decent, but tonight, I am very disappointed about the lack of customer service that was not demonstrated tonight.

Thank you Yelp Elite for the coupon to come eat here. I remember the place well from my younger years, but the coupon lured me across the Bay with my brother.

We did not use the coupon because we wanted other things. I had the patty melt. It was pretty divine, The rye bread was fresh and it was loaded with perfectly-sautéed onions.

It was easy to convince me to upgrade to the Outlaw Rings from fries (we had to get a second order - it was a food fest). These are some truly great onion rings. I would come back just for that.

He had the po' boy (shrimp) and he liked it OK. We split a grilled shrimp salad that was fresh and uncreative. We were water drinkers so I can't comment on bar places.

The ambience, for me, doesn't work. I'm pretty sure I hit my quota for dive bars quite a few years' back. It had the not-so-clean feeling you expect from that environment. The wait staff was excellent. Efficient and friendly enough, but not enough to disrupt ongoing conversations.

Food and service were for sure a 4. Location is great. The prices seemed to be in line. The loss of a star is strictly due to ambience. Will I return? I am pretty sure I will. Every month I make the trek to Dew Drop Inn and this is a similar experience.

I love Roy and the staff, but I am just not a fan of some of the food. i will say it has been a minute since I have been there, so I may need to give it another try!!! Give it a try and let me know what you think!!

Five Star Food. Burgers are awesome.
Four Star Service. Friendly, and kept our tea glasses full.
Three Stars for the facility. I always worry about someone else dinging my car in the woefully inadequate parking lot.
Two Stars for Speed of Service. A lunch place ought to be able to have it on the table in 20 minutes or less. Several other tables around us were served much more quickly.

I'll be back to give them another chance.

The burger was definitely on point. This place has a great vibe. The onion rings were a little too salty for me but overall this is a really cool dive!

Definitely not the best. I love supporting the local businesses in our city, but even after the Groupon deal I used it is hard to believe that a majority of Mobile enjoys this food.

When you look up from the table, all you can see the dust clogging the AC vents and layered throughout the decorations on the walls.

Then when the server brings the nachos you've been waiting for, they are actually what you make when it's 1AM and you're desperate for munchies. It is literally bagged pre-shredded chedder cheese microwaved for 30 seconds on some now-hard tortilla chips.

I decided to order a patty melt and it was just OK. I was excited to taste the chili because it is hard to get it wrong, but after tasting the nachos I wasn't so sure about anything anymore. When I tasted the chili, it was stone cold and I was ultimately disappointed.

I really wish I could like this place as much as rest of the city apparently does, but the food is just mediocre.

They just a got star because of no other options. Waited 1 hour and 10 minutes and still no food!
It's just a cheeseburger with slaw?!?!

Horrible service, will not be back.

Great service and awesome food. Try the Mistake Wings (you have to ask for them). Also, it may be a burger place but the seafood is really good as well.

"Boy, y'know, every time I see 'Hole in the Wall' again, it's like seeing it fresh for the first time, and every time that happens, I keep asking myself the same question, 'How can I be so damn stupid as to keep comin' back here?' " Okay, that's a quote from the movie. If you've ever been to Butch Cassidy's, you'd understand why people keep coming back - it's darn good food!

I came in with a friend one day and we had lunch and appetizers. I don't remember my entree, but I remember the appetizers well. They were crab stuffed jalapeno peppers with a creamy sauce and they were SO good! I made myself save a couple for my hubby and son to try and they loved them too. The next trip, I had the daily special. It was fried pork chops, black eyed peas and rice. The plate had rice in the center, surrounded by peas, with a fried pork chop on each end. The cornbread had its own plate, which was great because it was like dessert. It was a pretty presentation, but it's very hard for me not to be a messy eater and that wasn't helpful. I tried to clean my mess. I certainly cleaned my plate.

The service was exceptional. They have free wifi, and it was pretty obvious that I was working because my laptop was in front of me. The bartender checked in on me and made sure I was content, but she didn't check in to the point that it got annoying and interrupted my work (which some tend to do). She was pleasant and sweet. I appreciated her being so courteous.

The prices are very reasonable, especially for the quality of the food.

This is one of my new favorite lunch spots. I'd highly recommend checking the place out! Raindrops keep falling on my head... . Sorry. Had to do it.