Best Western Plus Downtown Inn & Suites

I had to spend a night at this place recently while traveling for work. I was very impressed with the friendly, helpful and professional woman who checked me in.

The room was a really nice size little suite. Everything was very clean.

That's the first thing I require at a hotel (cleanliness). The second thing I really need is a quiet room. This room was both and very comfortable.

WiFi was much better than usual at hotels (over 100 mbps both up and down). The breakfast buffet was good too. A nice mix of items that were tasty. They have a coffee bar that open 24/7. Parking is free. Frankly, I'll stay here again because it had everything I like when I stay in a hotel.

Very Clean, well appointed, nice breakfast selections, AND very friendly, honest Staff.
I forgot my hang up clothes, and they called me within an hour and offered to ship to me if we couldn't come back!
That to me is extremely commendable!
We definitely recommend this Hotel!

They kind of saved my life. And please, Yelp, don't say this review isn't long enough bc that's all I want to say.

Clean clean and clean, staff was awesome, pool is small but nice, location is around the corner and down the block from everything

We have stayed in Best Western Hotels all across the United States......been to some bad, been to some great. This one is one of the best we have been to.

Audrey and Mary at the front desk were friendly and welcoming from Day 1, and have been more like long-lost old friends. We had an issue with the room safe, and the maintenance man was there within 5 minutes, and had everything fixed in a jiffy. The housekeepers are on top of their game, and kept our room immaculate. Breakfast is scheduled to start at 6am every day, but is hot and ready at 5am. Coffee is available 24-7, and the business center worked very well for me to plug in while remote.

Definitely would suggest coming to this hotel, and go eat at Barnaby's when you are in town.

Great little hideaway. Very friendly staff, and best of all, clean rooms! It might look a little old but it's fresh and clean inside. Close to Minute Maid Park, quick and easy Uber ride away.
I'll definitely be back when I need to stay in the area!

This is not a five star hotel but i did have a five star stay. No complaints at all. Just a clean, seemingly well managed place of business. Everything was clean and everthing worked (vending machines, ice machines, juice machines, etc.) For the price paid, I got what I hoped for and expected. Nuff said.

When 20k people descend on Houston for a conference, it can be hard to find a hotel. I was fortunate enough to book a hotel just a mile away from the convention center. I didn't have a car, so I usually walked or took a Lyft between the hotel and the convention center. The walk is a bit long and you walk through some shady parts of town. You'll definitely sweat from the heat. There's a hotel shuttle, but more on that later.

I checked in on a Tuesday afternoon. Check-in was smooth. The front desk was very friendly, provided times for breakfast, information on hotel amenities, wifi, etc. I asked if there was a grocery store nearby. The front desk took that to mean whether or not I could buy alcohol nearby :D, but what I really wanted was to buy toothpaste. They told me that toothpaste was provided in the room -- that's a first! In any case, there isn't a grocery store nearby.

The room was immaculate. It was very clean. One of the things that I immediately noticed about the room was how large it was. Most hotels I stay in are similar to efficiency rooms, but this one had couches and a small living room table. And guess what was in the bathroom? Toothpaste! Incredible! This was definitely a first. One of the things that I noticed was a lack of power outlets by the beside stands. However, there are USB outlets, making it convenient to power your devices. I don't know why I didn't think about using the USB outlets on the first night. Wifi is complimentary, but it gets extremely slow to the point that it's unusable at night. I often found that I had to use my cellular network to get internet access.

The hotel offers free breakfast in the morning. It often included fruits, cereals, eggs, sausage or bacon, juices, coffee, etc. There are only a few tables available in the breakfast area. In the afternoons and evenings, there is iced water available in this area.

There is complimentary shuttle service. However, shuttle service only operates in the morning and in the late afternoon. On Friday, there is no late afternoon shuttle service. There is no weekend service. While shuttle service is provided, I only used it once or twice. Essentially everyone staying here was going to the convention center. However, it was difficult to estimate when the shuttle would arrive, so most of the time I took a Lyft. One time, I was in the shuttle and we were on our way, but the shuttle was called back to the hotel to pick someone up.

At night, the front sliding doors are locked. You have to have your keycard in order to enter. I know this because I forgot my key in my room and came back to locked doors. However, the front desk staff saw me and let me in. You can rest assured that it's safe to stay here.

This Best Western was probably one of the nicest Best Westerns I've stayed in. Overall, this is a great place to stay if you're staying in Houston. However, make sure that you have plans for transportation. Guest parking is free here if you have a car.

This hotel is a great location for downtown! Easy access, great staff, the hot breakfast is wonderful! Plus, the rooms are spacious.

I really recommend this place very nice staff and great attractions for example pool,fitting room,and much more and a great location very nice breakfast too they have sausage,scrambled eggs,hash browns,French toast , and waffles.