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Services Offered
Verified by Business
Cooktop repair
Appliance repair
Garbage disposal repair
Range repair
Stove repair
Refrigerator repair
Review Highlights
“Jason showed up on time, diagnosed the beast, explained that he had to order the part and would be back next day.” in 27 reviews
“I have had to have Josh out twice in the past week because my appliances decided to die on two separate days.” in 6 reviews
“He had to return a couple of times over the next several days to ensure the correct part was installed, and he also made sure all other components were working as designed.” in 2 reviews
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About the Business
Business owner information
Jason L.
We service all major brands of refrigerators, dishwashers, oven / ranges, as well as washers and dryers. We are also happy to help with your microwave and garbage disposal service/installations. Best Appliance Repair believes in providing you with fast, honest, reliable service every time. We look forward to assisting you with your appliance needs.
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Recommended Reviews
Overall rating
42 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Anne M.Raleigh, NC01Mar 10, 2024
Best service around! Communication is 5 stars along with customer service. They will remain my go to for appliance repair
Helpful 0Thanks 0Love this 0Oh no 0 - David S.Garner, NC1013Jan 21, 2024
Jason has repaired a few appliances in my home for the past few years. He has always been very professional and answered all my questions. I'm not much of a reviewer but I feel this company deserves credit not only for great service but also for being honest. On his last visit, I had him repair my dryer. He gave me a quote for the repairs and returned a few days later when he received the parts needed for the repair. After he finished, he let me know that he had found the parts at a cheaper price and charged me less. He could have simply charged me the price he had quoted a few days earlier, but instead he chose to reduce the price based on the cheaper parts. This is truly honorable and I respect him very much for doing that. I will most definitely keep using his services and will recommend his company to all my family and friends.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill H.Kitty Hawk, NC5713Oct 3, 2022
What I love about this business and Jason is his honesty. If he doesn't think something is worth repairing he will tell you that.
Helpful 0Thanks 0Love this 0Oh no 0 - Samantha V.Raleigh, NC0234Jul 30, 2022
They were responsive and arrived at the time they told us (it was not an urgent issue). The tech was nice, informative, and quick. It's been about 2 months since we got our dishwasher fixed and it's still working like a dream!
Helpful 0Thanks 0Love this 0Oh no 0 - David H.Raleigh, NC121Dec 28, 2021
I spoke with Jason at Best Appliance Repair. He informed me that LG had extended the warranty on most refrigerators due to a compressor issue and recommended that I call LG, since they will only pay for LG repair folks.
So, rather than come out and charge me a service call fee to tell me he couldn't fix my appliance, he gave me all the necessary information up front. I appreciate his integrity and plan to call him if/when I have an appliance failure in the future.Helpful 0Thanks 0Love this 0Oh no 0 - George B.Raleigh, NC03Sep 21, 2022
I am so pleased with them. Responded quickly, solved the problem, reasonable price, communication was excellent. They will be my go-to appliance repair business from now on.
Helpful 0Thanks 0Love this 0Oh no 0 - 2818427Oct 9, 2019
Couldn't recommend more! Quick response, great customer service, quality service, and great prices! Josh went above an beyond to help me understand the issue and the steps to resolve! Also, a friendly professional that you just feel good doing business with .If you need appliance repair, look no further!
Helpful 0Thanks 0Love this 0Oh no 0 - Quiana F.Efland, NC142May 8, 2019
So far, I can say that Best Appliance Repair is a company I will add to my technician list. I spoke with Jason, and although he doesn't service my area, I had an emergency and he was able to squeeze us in for this week and I'm so excited!
I really appreciate Jason's quick response and follow up and such an accommodation- in my years of property management- I'm impressed!
I look forward to working with them!Helpful 0Thanks 0Love this 0Oh no 0 - Francis D.Nashua, NH019Apr 13, 2018
My LG fridge was not dispensing water at all well.
I called BAR and set up an appt. Jason arrived on time, called before he came, and worked on the fridge. He had to return a couple of times over the next several days to ensure the correct part was installed, and he also made sure all other components were working as designed. These types of appliance repairs can be squirrelly, but
Jason stayed focused on making sure the job was done correctly - and completely. Very satisfied with the experience.Helpful 1Thanks 0Love this 0Oh no 1 - Barbara B.Raleigh, NC061Dec 13, 2021
Whirlpool dryer (15 years old) stopped producing heat. Jason arrived within the 2 hour time frame he had given and with possible parts in hand. He was masked as were we. He was professional, pleasant, and replaced the thermostat that was needed. The total time he was here was 20 minutes. He even gave me a couple of minutes to sweep out the dust underneath where the dryer was. We couldn't have asked for a better service call.
Helpful 0Thanks 0Love this 0Oh no 0
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