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- Lori A.Henderson, CO3647Feb 13, 2023
I have really waited to use this as a last resort I have had one problem after another with my Baessler home anything from major problems down to the small problems, my floors are caving in we've had structural engineers involved still not resolved. My driveway is horrible cracked they will do nothing about it and now trying to change out light fixtures they did not even put the correct junction boxes Ibehind the light fixtures then were attached to the walls with drywall screws, unbelievable the things that we are going through with this home these are just a couple of the things that have been an issue so many more too many to even list another thing that is a big issue is I was provided with cabinets I never ordered and they won't do anything about that either
Helpful 0Thanks 0Love this 0Oh no 0 - Brad K.San Diego, CA11210Dec 8, 2022
When I bought my property I didn't expect as many problems as possible I have had. The warranty work when it is done is below quality and they don't seem to care about it. I don't trust them to do the repairs right and whatever they touch is worse off. Im not a fan of Baessler. Stay away if you don't want headaches.
Helpful 1Thanks 0Love this 0Oh no 0 - Den C.Denver, CO014Apr 8, 2023
They need to step up the QA department. There are several problems that should have been addressed prior to closing.
Helpful 0Thanks 0Love this 0Oh no 0 - Matthew L.CO, CO043Jun 15, 2021
Beware of Baessler......
Exactly 24 hours before I am supposed to close on my home, I have gotten confirmation I will not close. The builder has not gotten the cabinet doors they need and they refuse to close without them. Even though I am okay with not having them for a while. They apparently have a beef with the cabinet company for their lack of performance and they don't want to send a message that they will close without the product. They feel like the cabinet company will take that as a message that they don't need to provide the product. Great $&"$ing customer service Baessler. Now my closing has been put off indefinitely until the doors come in.Helpful 2Thanks 0Love this 0Oh no 0 - Rhonda C.Cottonwood Heights, UT6162Aug 3, 2022
I am very disappointed with Baessler Homes. We have had issue after issue and are unable to speak to anybody in authority. We get the run around every time we call. If you want a new home that lasts as long as a cardboard, these are your people!
Helpful 1Thanks 0Love this 0Oh no 0 - Eduardo R.CO, CO01Jan 5, 2022
Terrible builder! They didn't want to fix our door which wasn't hung correctly. The concrete started cracking less than a year. They don't follow through with their warranty. They tell their subs not replace anything and just to say everything is fine.
Helpful 2Thanks 1Love this 0Oh no 0 - Alicia W.Platteville, CO101May 15, 2020
Sadly after a year and a half my home continues to fall apart. Poor quality for almost a half a million. It's more about the $ than the home.
Helpful 4Thanks 0Love this 0Oh no 0 - Dhonnabháin O.Greeley, CO391May 18, 2018First to Review
If you are looking for craftsmanship of a 3 year old please use this this company. If you like your house being broken by its trade partners use this company. If you like people that just simply don't care you guess it... use this company. No seriously please don't use this company for anything. Literally was the worst experience I have ever had. I literally walked into my house at some points with not only a weed bong left inside but the whole house smelled like a pot house. They never locked the doors as they were building my home and Never answered my calls. The overall build quality you ask? I'd give it a -3 out of 10 stars. My walls are crooked there is paint drips all over the carpet. I don't think they used any grout in the whole house. Honestly the thing that gets me the worst however is the fact of their after sale process. One bad rain storm came through and the water was leaking through the range hood. The guy that came out to fix it left my house looking like he took a sledge hammer to the rangehood. He stretched the paint on top but what he did do is manage to bolt on some sheet metal to outside that again looked like a project of a 3 year old. Additonally there was some paint touch ups that had to be done I got some bonus painting done that I didn't even have to ask for! It was great because not only did they paint what they were instructed to do, they also painted my cement and trim around the house. Bonus gifts are always so nice. Honestly wish there was a way to go back and do this all over again or that this was a nightmare but I couldn't get that lucky. Please take your hard earned money somewhere else. Don't let the pretty pictures fool you like it did me. This company values are based around money nothing else
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