Review Highlights
“We love BF Myers for their customer service, the selection, the prices, and the free delivery!” in 13 reviews
“I am about to head there tomorrow to look at some new living room stuff...” in 2 reviews
“I have always shopped at another high quality furniture store in Nashville but never again.” in 4 reviews
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About the Business
Our Design Consultants are here to help you add one piece of furniture or furnish an entire home, and this design service is always Free. Combine our Huge Selection, Low Price Guarantee, Free Next Day Delivery (within 100 miles) ~ just another reason why BF Myers has been serving Middle TN and Southern KY for over 150 years! Our recently expanded 60,000 square foot showroom contains a huge selection of well-known brands featuring everything from the time-honored traditional to the latest fashion trends. But we also give you the freedom to customize your own look, with endless special order choices that our consultants will help you achieve in the design center.
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Overall rating
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- Ken T.Murfreesboro, TN225Feb 21, 2023
My wife and I visited several furniture stores around middle Tennessee before going to B. F. Myers.
It was no comparison. B. F. Myers is by far the best furniture store I (we) have have shopped. The quality of the furniture we purchased and the customer service we received is the best I have ever experienced. Our sales associate, William, answered all our questions and resolved a small problem in a professional and timely manner. I highly recommend B. F. Myers.Helpful 0Thanks 0Love this 0Oh no 0 - Liane M.Hermitage, TN16405Feb 23, 2024
Nice furniture store with good customer service. My husband needed a recliner for recovery from hip surgery. I think I sat in every one they had one the floor before I landed on the eighth floor one. The salesperson was very patient and very informative. He loves it!!
Helpful 0Thanks 0Love this 0Oh no 0 - Kelly P.Hendersonville, TN577Mar 3, 2024
We love BF Myers for their customer service, the selection, the prices, and the free delivery! I would guess that 95% of the furniture in our home comes from here.
Helpful 0Thanks 0Love this 0Oh no 0 - 334197508Aug 31, 2022
We are exclusive customers for life!
Our last couch was from Living Spaces and its been through 2 moves with us. It was time for a change. My husbands boss told us that they furnished their home through BF Myers and it was great quality with super competitive prices. We ended up spending Saturday furniture shopping and visited quite a few other places as well.
We ended up between BF & Rooms To Go. Well, we got a deal too good and on Sunday, purchased a couch set! We did end up adding a couple other items too lol.
The delivery was set for today and they were great about communication throughout the process. When our couch arrived, there was a small black smudge on one cushion. They immediately told us not to touch it, they took a photo and told us we could talk to our sales rep about getting it taken care of (cleaning or replacement of that cushion), which was fine and dandy. A few minutes later, we got a call to have a tech scheduled to come out and clean it. WHAT!? Our delivery team was not only super professional, polite and nice - but they were on top of it! I have NEVER had this kind of service.
So yeah... not only do they have great furniture (almost everything made in USA) for unbelievable prices and top notch service... but they actually stand by their stuff!
Our shopping experience was enough for me to rank BF Myers as my #1 furniture choice... but after delivery and care - they're going to be our only furniture store going forward. We are saving now for our bedroom and I can't wait to go back!
Go see Brian at BF Myer Outlet!Helpful 3Thanks 0Love this 3Oh no 1 - Bruce R.Clarksville, TN02Feb 12, 2024Updated review
Since writing the last review, BF Myers furniture, called and rectified the situation. We explained the problem of the third-party, failing to take care of the warranty. A very kind lady on the phone told us to call them with any further problems and deal directly with them. I was very pleased with the customer service, and said they would send the parts in the mail to fix the couch. The parts arrived a couple days later and arrangements were made to repair the couch. I will follow up again when the repairs are completed. Overall, I am very impressed with how fast the problem was resolved.
Helpful 0Thanks 0Love this 0Oh no 0Feb 5, 2024Previous reviewLet me start by saying, we thought we found a really good furniture store until we tried to use the warranty we purchased from them. The quality of furniture there is nice and people are friendly. They made us believe that the warranty that we were buying from them was going to be honored by them. When in truth, the warranty is through a third-party. We attempted to use the warranty through third-party, but give you the runaround. My wife called. I tried to follow up with a work order and they put her on hold and kept her on. Hold for over 45 minutes and never answered the phone rectify the problem. We attempted to call BF Myers and they said that we had to go through that third-party to get things fixed to use our warranty. We paid $400 for a warranty that is worthless and we have a broken couch. We paid in excess of $4000 when purchased furniture from their store. We have always been told that they are an honest business and good people to work with, but they have shown otherwise. I had high expectations for this family business. Would hope they would reach out to us to try to rectify the problem.
- Helen C.Nashville, TN206Aug 12, 2022
I bought a mattress in 2020 from BF Myers. In the last few months it like I am gonna just roll off the side. I turned it around. Same on both sides. I called the store and talked to Gordon. He said the mattress had a 10 year warranty. He sent a man out to look at the mattress.
Man said warranty doesnt cover the sides.I changed the mattress with one in my spare room. When I stood the mattress on the side to move it, all the inside of it went towards the floor. The one i switched it for doesnt look like that. I have photos of the mattress standing on its side. There is something wrong with this mattress.Helpful 0Thanks 0Love this 0Oh no 0 - Jacqueline A.Hendersonville, TN14125Aug 1, 2021
I can't say enough good things about this furniture store. After battling for months, to end the nightmare we experienced with a different furniture franchise, walking into BF Myers was a breath of fresh air! No strong-arm sales people, a huge showroom of gorgeous furniture, and finding out that the bedroom sets we wanted were actually in stock and ready for delivery within days, was incredible! Every other furniture store we visited gave us the same song and dance about Covid-19 delays setting back deliveries for up to 6 months, but with BF Myers, we had the furniture we ordered delivered and in our home in 2 short days!
This is a family-owned business that has been around for many decades, offering excellent customer service and beautiful, quality furniture at great prices.
I would definitely recommend this business to anyone shopping for new furniture.Helpful 0Thanks 0Love this 0Oh no 0 - Bob B.Las Vegas, NV09Jun 24, 2021
What a great selection of quality furniture for all rooms. Mattress, box spring and adjustable frames. Everything your home needs and customize your furniture choices, YES!
Now one of the Top Salesman I have ever met (....and I have been in retail and regional sales mgmt) is, Eugene "Geno" Shaw. Extremely helpful and knowledgeable, never any pressure and gives you the freedom to walk around and ask all the questions you want. I yes he makes excellent selections should you need his expertise. Thanks BF Myers, We are Geno customers for life! Bob and Barb.Helpful 0Thanks 0Love this 0Oh no 0 - Dave b.Nashville, TN153Nov 13, 2021
B F Myers is the best! I am about to head there tomorrow to look at some new living room stuff... about 5 years ago, purchased a fantastic couch and they delivered it the same day! What!? #truth
Helpful 0Thanks 0Love this 0Oh no 1 - Ashley O.Greenbrier, TN32219Feb 13, 2021
I cannot say enough good things about BF Myers. We have purchased many items from this local family owned business. Recently, we placed an order and they went WELL out of their way to deliver top notch service. There was a small mixup with the delivery, but instead of making it our problem, the owner himself showed up to deliver our furniture. That is top notch customer service at its finest. So impressed. There's a reason they've been in business this long. Oh and the furniture we purchase from there is AMAZING!
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