Arrow Smile Dental

Highly recommend. Doctors and staff are amazing. Explained what was the problem we were dealing with and got to the bottom of it.

The dentist is great, but the office manager/front desk is terrible. I had agreement with the dentist himself, but was quoted double by the front office manager and she was not willing to go off what the dentist agreed on. Front desk overcharges and rude. She then called me to get me to pay extra on top of what insurance paid because "it belongs to us." Customers beware- check your paperwork and agreements.

This is a delayed review. IMHO I am not satisfied with the work done by Dr. Rosales, after a year my crown at the molar split in half because it was made too thin. He said that I have a co-pay of $800 for root canal and crowning. Compare to my current dentist she don't ask me for any co-pay and the insurance covers the rest. The quality of work was great and I will never go back to Arrow Smile Dental again!
Lessons learned ask any dentist if you have a co-pay, if they do? walk away and find someone else who doesn't rip you off. Please let's be professional here don't get mad at me. I am just telling what my experience with you. But kudos to your clinic it was nice and very clean.

Went in to ask a question about cleaning and actually got mine done for a very good price! Not to mention the staff members warm greetings. Makes things worth the visit. I'm lucky to have found them.

The doctor himself is nice but the lady in the front is so unprofessional!!! I overheard her tell a patient that this is America. Whether taken out of context or not this is unacceptable!!!! She was okay with speaking her language in front of patients but when two people (seemed to be a Spanish speaker and her translator) it's not okay!? I don't think she has the skills to be working with people! She should go back to school or not work if she's so unprofessional. The doctor needs people who match his professionalism if he wants to keep clients. The front desk lady is just so racist...she's only nice to people who are the same race as her.

They charging $878 for a root canal only with no crown when insurance says the max they should charge is $525. They are overcharging by about $350 just because they want to. Realistically insurance said I only need to pay under $200 with insurance and Arrow Smile Dental is claiming with insurance I still need to pay $700. Stay away from this place. I would really not recommend it. They are just trying to take advantage of the clients. UPDATE: went to another dentist like the receptionist told me to after I declined her excessively high prices and I paid $940 for root canal AND crown. Do your research and be careful with dentist like these.

There are so many dentist around the corners from our area but still me and my husband choose to drive 30 miles one way for a very simple reason.
" SATISFIED CUSTOMERS" that's Arrow Smile Dental signature...
They have the friendliest staffs that greeted you with a smile and always patient with impatient clients like my husband..lol. We've been to many dental clinics but only in the hands of Dr. Victor Rosales we find satisfaction. Dr. Rosales go beyond being a dentist. He is a friend too. He always greet you with a smile no matter how busy he is. Just love my dentist period! Lol

Highest recommendation for Dr. Victor Rosales and his team here at Arrow Smile Dental

this review includes a ***personal anecdote

I live 30 miles away from his dental office but that doesn't stop me from returning. Their staff is predominantly filipino, and what we filipinos do best is to create a hospitable environment to all guest.

Clean and up to date facility with an in-house Panoramic x-ray and Crown molder(no longer needing to wait weeks as some facilities send them from a lab) also plenty of parking. Scheduling an appointment is a breeze with a very communicable receptionist team ensuring you get your reminders.

Dr. Rosales always greets with a friendly smile and takes an interest in your life outside of the office. He takes his professionalism seriously and will provide you his best recommendations. With any procedure you take on, his goal is to make it as comfortable and painless as possible. He takes pride in what he does.

My last dentist had a heavier set of hands and I could feel the weight in my mouth. But Dr. Rosales has some pretty light hands.

***Most recently we have been watching a tooth of mine with suspicion of trauma causing a growing infection. He did some tests along with x-rays to confirm that the tooth is "dead" and would strongly recommend a root canal.

This would be my first major dental procedure and I was a bit afraid but the staff reminded me that Root Canals is his specialty. So I was able to quickly set an appointment a few days later with them accommodating my busy schedule.

The day came and my procedure ended with a breeze. My favorite part about it was that he took my pain seriously, stopping immediately to provide me with more numbing as necessary.

Funny thing, I didnt understand why people cringe when I tell them I had a root canal done earlier that same day. I had a plesent experience, I can't imagine trusting any place else but here.

Im here again, as they took some images of my recently root canal tooth and waiting for my crown (which I watched get made in front of me) to come out of the oven. Currently fully reclined on a dental chair with the option of watching a full selection of movies but I chose to dim the lights and relax while I take the time and write a detailed review as a thank you to their excellence.

Again, I want to thank your friendly staff for accommodating my needs and always taking good care of me.

Dr. Vic is the best. I was visiting my friend up there, when one of my crowns fell out. My friend recommended I go to Arrow Smile Dental since he has been going there.
Dr. Vic and his team have been extremely helpful in getting this fixed fast and I'm so glad they were able to take me in even though I was not an existing patient.
Thank you so much for your great work.

Dr. Rosales and staff are amazing. They are very welcoming and Dr. Rosales is very thorough and helpful. I felt safe and comfortable at this place and I will be coming for years to come! Thank you Arrow Smile Dental!!