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Root Canals in 10 reviews
Teeth Cleaning in 8 reviews
Dental X-rays in 2 reviews
Dental Fillings & Repairs
Review Highlights
“Tran at her Campbell location (Smileville Dental), and was blown away by how nice and modern the office was.” in 8 reviews
“I needed two wisdom teeth to be extracted (bottom left + top right) and was recommended by a friend to go to Dr.” in 5 reviews
“She also has another office - Smileville Dental - in Campbell so I was able to arrange to go to the one that's convenient for me depending on whether I am at work or home.” in 2 reviews
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Ask the Community
Q:
Do they accept Medical?
A:
Hi Linh, Our office does not accept Medi-Cal. Please feel free to contact our office at 408-528-7878, and one of our members… more
Ailan T., Business Owner5 years ago
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Overall rating
39 reviews
5 stars
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1 star
- Queenie T.Central San Jose, San Jose, CA014Dec 3, 2020
Ever hear stories of those used car "stealerships" where the price is not consistent and they try to rip you off from every angle? Well, this is the "used car stealership" of dental offices. They tried to maximize the amount I pay, maximize the payment from my insurance company. All they want is money. The pricing is inconsistent and they use scare tactics to pressure you into doing their "recommended" work. Ive since found a much better dentist that has better communication as well as consistent and fair pricing for their work.
Helpful 2Thanks 0Love this 2Oh no 0 - 174162232Dec 8, 2020
I've been going on and off (because of insurance) since 2012/2013 and I just recently went back this year and I couldn't believe they remembered my face!!
I recommend this office to EVERYONE! If you want to feel like you are being treated like you matter, equal, and with kindness, this is the place to come. TRUST ME! They're soooo sweet. From reception to assistants to the Dr's, they are all extremely sweet and happy and not to mention it seems like they genuinely LOVE their job and people.
Another thing I love about this office is that they are always keeping up with the dentist industry trends so they're always super high tech.
Also- they are SUPER Covid friendly. They have you sanitize your hands, Vick your temperature and sanitize your mouth before check up. And also during your check up they have a air suction machine next to you (not uncomfortable) that keeps everyone safe.
I am so glad that I'm able to come back here. Check them out, you won't regret it!Helpful 1Thanks 0Love this 0Oh no 0 - E L.San Jose, CA0285Apr 30, 2019
Dr. Tran has been my family's dentist for a few years. She is amazing and very considerate. Dr. Tran is great at what she does and it shows in her work. She is very careful and thorough. I love the fact that she always follows through every procedure and checks everything to make sure all is well.
Her staff are very efficient and always has everything ready. If there are any doubts or questions, they make sure they get answers and provide clarifications as soon as possible.
Every time I have gone to my appointment, they have always been on time.Helpful 0Thanks 0Love this 0Oh no 1 - Aron N.San Jose, CA362415Aug 27, 2020
I just have my teeth clean with Tu Anh again yesterday 8/26/20, and she did a great job removed the stain on my teeth, it was dirty and yellow. Ai Lan and Hang (Dr.) also help me with my teeth too, they are very gentle and professional, the place is clean and follow all safety protocol, I just don't like new new air clean machine , it is too noisy. I will recommend more friends and relatives to this Dentist. Thanks--K.
Helpful 0Thanks 0Love this 0Oh no 0 - Duckey Y.San Jose, CA487Apr 20, 2021
I love their service and they won't force us to fix everything like other dentists do. When I go with my kid, they will look after my kid while they are working on my teeth. They are so lovely and nice people.
Helpful 0Thanks 0Love this 0Oh no 0 - Tol T.San Jose, CA15792Mar 6, 2018
Dr. Ailan doesn't need another 5-star review but I just really need to do this. She has been my one and only dentist for 4 years and I couldn't be happier. I hadn't been to a dentist until I graduated from my college bc who had that money and oh man, my teeth was a total disaster. No need to describe in details, that stuff was gross, but long story short, I had extremely severe cavity and a mountain of tartar hardened deep inside and between my teeth. I'm glad they didn't judge me. After 2 years of visits after visits, I could confidently claim my teeth are healthy and maintained.
My treatment includes root canal, crowns, filling, wisdom teeth extractions, deep cleaning, Jesus Christ is there anything I haven't done? The whole process was pleasant, comfortable, and pain free, Dr. Ailan is unbelievably gentle. She has been knowledgeable, informative, and I always feel like I receive a proper education.
Dr. Ailan and her staff are the kindest, nicest, and the most amazing professionals I've ever dealt with. Never have I felt she wasn't doing something at my best interest. It is always a pleasure to go see Dr. Ailan and her staff. I love how they make an effort to get to know me personally, remember details about me and ask about my life and my family.
Also, a huge shout out to the hygienist, chi Tuan Anh, she has been very throughout and gentle on my teeth cleaning. And to co Trang and co Quynh, the general office staff, for being super helpful.
Highly recommend to anyone in the area! One word of advice: would be better if you have dental insurance.Helpful 0Thanks 0Love this 0Oh no 0 - m m.San Jose, CA139Feb 22, 2021
Fantastic dental care and trustworthy. Always provides a yearly dental care plan, so I know they are caring for my long term dental hygiene and not just their current financial needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Jocelyn P.San Jose, CA02Nov 25, 2019
This place is so rude!!!!!!!! My special needs daughter needed to use the restroom and they didn't let her go in. I explained to the receptionist that it is not for me that it is for my daughter and that she has special needs l. They did not care and told me to get out! Rude people!!!!
Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Ailan T.
Dec 28, 2019
Hi Jocelyn,
After thoroughly reviewed what happened, I can confirm that our staff did not tell you to get out nor acting rudely. You did not tell our staff that your daughter had special needs.
As a dental facility, we have always tried to provide a safe, clean and comfortable environment for our patients and staff. Our restroom is in the back of the office, very close to the treatment area. To protect privacy for our patients, we are regrettably unable to offer restroom to the public. We do have a sign informing that outside our office.
We had offered to some in the past, but most of the time ended up with a big mess left in the restroom that our already busy staff had to clean up! Imagine you were a patient in a dental office and seeing a dirty restroom, what would you think? Not to mention about a potential clog up that would be a major distraction for our patient care.
We hope you understand our situation. A suggestion , if you could get a certificate from your daughter's doctor regarding about her health condition, hopefully that would make it easier for her to access the restroom anywhere she needs to.
Sincerely,
Dr. Tran - Kaitlyn N.San Jose, CA72390Feb 5, 2018
If only I can give her -5 stars. Dr. Ailan did a root canal for my sister that made my sister bled so much that we had to take her to ER. Then the Dr. in the ER have to fix my sister's root canal and said Dr. Ailan did something like cut too much or toi deep that caused the bleeding. We came back to complained and have her fixed it, they had an argument, Dr. Ailan denied it was her fault, then my sister didnt want to get messed up by the Dr. Ailan again, so we just stopped going there. Later we find out Dr. Ailan still charged my sister's insurance for the work that she never got it done. This is based on my sister's experiment here a while back. Hope this will help you avoid the same problem we went through.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ailan T.
Feb 6, 2018
Hello Kaitlyn,
My staff and I at Ailan Dental Care were not aware of any such incident and any argument thereafter until we read your review.
We are all puzzled with the fact that something at that magnitude had happened and we were totally uninformed!
Maybe you could clarify this by providing us with your sister's name and the hospital that treated her? You can call us at 408-528-7878 or email us at admin@ailandental.com
Sincerely,
Dr. Tran - Laura A.San Jose, CA05Apr 25, 2019
Not the best customer service and needs to have better communication skills.
Helpful 1Thanks 0Love this 0Oh no 0
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