Acclaimed Tent & Party Rentals

Do not rent from Acclaimed. NOT RELIABLE AND RUDE! My experience was mortifying. Two weeks prior to my event, I inquired about a 12-chair rental via their online form. They called me right away the next day. Then the week of the event, I called on a Monday to follow-up about the rental I needed for Sunday. The woman told me she would not take a reservation because they don't do that without a deposit, but assured me that 12 chairs would not be a problem. She told me to come Saturday morning before noon and I could do everything at once.

I arrive Saturday morning to find a hand written note on the gate indicating they were closed. So I called and explained my situation to a gentleman and he told me they made a "business decision" to close. I then explained how my party was the next day and what would he advise me to do. He referred me to another rental place and also shared that they were open Monday-Friday and I should have come then. He never once apologized or expressed remorse. He was very rude and kept repeating the same saying, "it was a business decision to close."

This was my worst nightmare!!!!!

I was very happy with the whole process of working with Acclaimed for my wedding. Christina was very helpful and friendly on the phone and via email. She got back to me within 24 hours and was very patient in explaining their tent/lighting options.

I can't get over how hard their crew worked on putting up and taking down our tent for our wedding weekend. They don't get enough credit for how much they put into this as well. So without a question I would recommend Acclaimed to anyone looking for tent rental and lighting options for any event!

I used Acclaimed Events for a large scale groundbreaking event involving the city of Norfolk. Tasos and Rebecca went out of their way to ensure everything was executed flawlessly the day of the event. Unlike other vendors they get the job done quickly and efficiently. I would definitely work with them again.

We used Acclaimed for a wedding. Chairs tables and a speaker/microphone. No problems until pickup when they came over, picked up everything, signed that they did inventory and had everything, then went on their way. 30 minutes later the secretary calls and says the crew forgot a microphone and if I don't drop it off (from suffolk) in the same day I will be charged. I PAID for pickup so I said I won't since it was their error they can correct it by picking it up any time.
I ended up going in to return the microphone. I spoke with the owner to try to get a refund on my pick up fee since I had to return the item myself against our contract.... He gave me a $10 bottle of wine and said that was all he will do take it or leave it.
They are rude and the service is horrible. When I arrived the owner was outside cussing at employees for lifting items "wrong". Would not reccomend for anyone there are plenty of other businesses offering the same services.

Do not rent from Acclaimed. I requested a quote, but never received one. I called and spoke to a woman, who said she would took all my information and said she would call me back. She never did. I called in again and finally spoke to a gentleman, who would not look for my original information, but asked for it again (3rd time!). He then said I had to come in with cash within 3 hours to give the deposit and pay for items. My husband had to leave work to go pay for for the order. It had $100 worth of wrong rentals. I called back immediately and they would not refund it.

Acclaimed is my go-to for event rentals. They handled my wedding and did a fantastic job. The staff walked us through the ordering process and had everything set up and looking fabulous well before the event. I also use Acclaimed regularly for work functions and they are great about making sure we have everything we need. It's a pleasure to do business with Acclaimed and I certainly recommend their services to anyone in need of event rentals.

DO NOT USE ACCLAIMED RENTALS! I called to get a quote and was referred to their online form to request the quote. I filled out the form and 3 weeks went by- I never heard anything. I called, informed them that I had waited 3 weeks for a quote and was asked to dictate our needs over the phone. I did and was told that I'd get a quote in my e-mail in one hour. Well, 1 WEEK goes by. So, I called again to ask for the quote over the phone and to speak to a manager. My information was taken and I was told a manager would call me in 30 minutes. That was 3 days ago.

I never got my quote. I waited over a month for it. I spoke with 3 different people. I don't care how good their rentals are, they are NOT trustworthy, reliable, or worth dealing with in the slightest.