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- Anthony S.Phoenix, AZ15813657Sep 6, 2017
We had them redo all of our ducts. We had an old house with lots of air leaks, so new ductwork was due. They did a great job! These guys are real knowledgeable in the business.
They also worked with us because the time frame wasn't the greatest, I got a kidney stone and the time the demo (we had to do some demo before they came in) was supposed to be complete, for them to come in, and so it was def a few days behind. They were patient and helpful, and we appreciated that. The price was fair, and the work was great!
After getting multiple quotes, and a very high recommendation from a friend who did HVAC for over 35 years, I def trusted them. It was a good call.
They are helpful even with just asking questions. Def try them out.Helpful 0Thanks 0Love this 0Oh no 0 - Jul 31, 2014
Our realtor recommended this company to fix the unit in our rental. They were fantastic about contacting our tenant and scheduling to see her the very next day.
We waited to hear from the company about what needed fixing and how much it would be. Never heard from them. My husband received a call yesterday asking where to mail the invoice.
Understandably, he was frustrated about not being notified about the repairs before they were done and what the cost would be. He expressed his frustration and the woman completely ignored it and continued asking where she could mail the invoice.
Did they forget? Possibly. Things happen and I understand. But it is not okay to gloss over an unhappy customer without even so much as an "I'm sorry. We should have called you and I'm sorry we didn't."
There are too many choices out there these days to work with companies who don't care about their customers.Helpful 0Thanks 0Love this 0Oh no 0 - Edgar P.Widdows, Phoenix, AZ34284Jul 31, 2020
Very dishonest company. My property manager sent them to service my AC and they have failed to fix it the multiple times they come out. I spoke to the guy once and he was going to send someone over. The next day a new guy came tested the amount of air coming and said he would order parts. They supposably came and made fixes but just left and did t mention anything to my mom who was at home waiting for them to say something. This happened multiple times and they kept telling my property manager that no one was home when my mom was home every single time. In the last ocasión they actually knocked and my 8 year old son answered because my mom was changing. My son told him my mom was changing and Joe told him he was going to the roof. Joe never knocked again and left once he was done. He told the property manager that there was only a minor at home and that he couldn't go inside without an adult present. Considering that my son is 8 years old I don't know what kind of common sense these employees have that an 8 year old would be home alone. Then they told my property manager that the damage was done because I didn't change the filter. The property manager started blaming me for damages done to the AC even though I have only lived here for 3 months and changed the filter monthly these 3 months. Once the property manager realized this they backed off. They are liars and provide terrible service. The only reason they are being used is because my property manager sends them. If it was up to me I would never use them ever. There are so many A/C companies in AZ since it's a importan field in Phoenix. Choose anyone but them
Helpful 0Thanks 0Love this 0Oh no 0 - John S.Phoenix, AZ01May 3, 2016
I have used and central supply for the past 15years.They have always been there
when i needed them.The team work within the organization is superb.Great communication
from the staff to customer.
I never hesitate to recommend them,they are as good as it gets.Helpful 0Thanks 0Love this 0Oh no 0 - Theodore K.Phoenix, AZ08Sep 16, 2015Updated review
I had another chance to use this company to fix my AC this week and was very happy with the service and price.
Helpful 1Thanks 0Love this 0Oh no 0May 20, 2014Previous reviewGot home late last night from work and the AC was not working, thank goodness it was a cool evening. This morning I called Central because I had heard years ago it was a good company. Within two hours it was back up and running for a very reasonable rate with the part covered by the manufacturer warranty. I would highly recommend this company for your home AC repairs.
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