Pumpkin Patch Child Care & Learning Center

We have been attending pumpkin patch for about 6 months. At the end of July we were notified that our child was exposed to Covid, we followed protocols and got tested and unfortunately it was positive. We stayed home in quarantine for 10 days before returning and unfortunately got sick again (I do not blame the center for illness kids get sick). We return to daycare after another 2 weeks home to a new teacher which we were not informed of which was upsetting for both us and the child. After the Covid outbreak we were told by the director that the staff would begin taking temperature checks of those entering the faculty upon our return this was not done. I called the director to express my concerns with the lack of communication regarding staffing changes and temperature checks as she is not there during drop off. Two days after our conversation I get an email stating that we are no longer enrolled effective same day. This is not an appropriate way to handle situations.

Main Issues:
High employee turnover
Lack of communication with parents

My daughter has been going for a week and absolutely loves it. They have a great program for toddlers. Love the staff, happy to have enrolled my baby here