Works Plumbing
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Works Plumbing
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Highlights from the Business
20 years in business
Discounts available
Locally owned & operated
Certified professionals
Workmanship guaranteed
Offers payment plans
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Services Offered
Verified by Business
Emergency Services in 25 reviews
Pipe Repair in 9 reviews
Sink Repair in 7 reviews
Toilet Installation in 6 reviews
Toilet Repair in 13 reviews
Drain Cleaning in 7 reviews
Water Heater Repair in 7 reviews
Water Heater Installation in 6 reviews
Review Highlights
“We had an issue at our house and Jorge took the time to explain everything to us every step of the way.” in 27 reviews
“Travis explained all of my options completely and in terms that I could understand.” in 15 reviews
“I called Works Plumbing and talked to George about a problem l was having in my kitchen and he was able to get a technician out in good timing.” in 9 reviews
About the Business
Business owner information
Patrick B.
Works Plumbing has 20+ years of experience in serving Pacifica and surrounding areas. We are locally-owned plumbing, drains, sewer, and water heater company specializing in inspection, repair, and replacement services. Our goal is to provide beyond great service to the communities we work within. Our team services Pacifica, South San Francisco, San Bruno, Millbrae, Burlingame, and San Mateo. We also provide plumbing near me services to residents in San Mateo County, Moss Beach, Montara, and Halfmoon Bay. No matter where you are located we will always arrive at your property on time with the best tools and equipment.
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Ask the Community
Q:
Do you service pools?
A:
I fortunately we currently do not service pools.
Margaret B., Business Owner11 months ago
Recommended Reviews
Overall rating
142 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 267674366May 23, 2023
Today I had the misfortune of having a toilet plumbing issue. I reached out to several companies through Yelp. Works got my business with this one sentence," we can have someone out within 30mim". Done!!!! So grateful!! Immediately called, immediately sent a service tech out "Mr Travis"... Immediately saw the problem... immediately fixed the problem, checked the flush and was on his way!!!!! Thank you Mr. Travis... and co.
Will definately call for future plumbing service. Older house means many calls.Helpful 1Thanks 0Love this 3Oh no 0Business owner information
Margaret B.
Oct 11, 2023
We're thrilled to hear about your positive experience with our prompt service and Travis! We understand the importance of fast and effective solutions for plumbing issues, and we're here to help whenever you need us. Thank you for choosing Works Plumbing, and we look forward to assisting you with any future plumbing needs in your older house. Your support is greatly appreciated!
- Deborah W.Pacifica, CA10740136Aug 25, 2023
Excellent! Our water heater had gone out, so we called Works Plumbing. The technicians arrived on time, and they checked it out, giving us a free estimates on our options. The technicians found serious sediment and corrosion in the intake and outflow pipes, so they replaced them before installing our new water heater- which works beautifully! No more cold showers. :) These guys are efficient, friendly and fast! Recommended!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Sep 10, 2023
Thank you Deborah, for taking the time to share your positive experience with Works Plumbing. We're glad to hear that our technicians were able to promptly address the issue with your water heater and provide you with a range of options. It's great to know that the replacement of the intake and outflow pipes, along with the installation of your new water heater, has resulted in a beautifully functioning system. We appreciate your kind words about our efficiency, friendliness, and speed. Thank you for recommending us!
Best regards,
Works Plumbing Team - Mary H.San Francisco, CA05Mar 8, 2024
Best service at immediate request. Excellent cleaning quality at a reasonable cost. The service did a great job. Keep up guys!!! Thank you for the great work and making my home shine!
Helpful 0Thanks 0Love this 0Oh no 0 - Stephanie M.Pacifica, CA04Nov 30, 2023Updated review
I would definitely recommend Works Plumbing! We had a tub issue with the water not going down. Made a call to Works Plumbing who arrived 20 minutes later to diagnose the problem. Our technician Dominic R. and his helper were very nice and professional. They provided us with a quote that they went over in detail. Being that we only have one bathroom in the house they were able to complete everything within the same day. We were very appreciative of this! Everything was cleaned up after with returning our tub back to service. Thank you again and will definitely call down the line should we experience any plumbing issues.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Dec 13, 2022
Dear Stephanie M.,
Thank you so much for your review and for taking the time to share your experience! We work hard at Works Plumbing to meet expectations like yours and are happy to hear we hit the mark. It’s our pleasure to serve customers like you. Have a wonderful day!Aug 2, 2020Previous reviewThis is the best company ever! The response time and work is done in a timely manner. Angel gave us a quote and had everything fixed with in two days. The price is reasonable. Great team and very polite. I will continue to use there services and would totally recommend them.
- Jeremy S.South San Francisco, CA0287May 22, 2023
I'll start by saying I'm surprised this company has anything short of 5 stars. Maybe you just didn't have the pleasure of working with Travis?
The response on Yelp was extremely quick and I was able to get a same day appointment. Travis was on time and arrived towards the beginning of the allotted time window. He had me sign the paperwork authorizing him to enter my house and the documentation stating the estimate was free. Did I already mention that the estimate was free? Travis came in, looked at what was wrong and explained the process to fix it. He made sure to explain all options available along with prices for each fix. Once he took apart the leaking shower fixtures, he showed me what was wrong and why it was leaking (and pointed out exactly what the previous plumber did wrong).
Travis was perfectly personable and exchanged pleasantries without just hanging out and talking.
I really can't explain how happy I am with Works and I will be using them for any and all plumbing issues moving forward!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Oct 11, 2023
We greatly appreciate your kind words and your positive experience with Travis and our service. It's our goal to provide transparent and effective solutions to our customers, and we're delighted to have met your expectations. Thank you for choosing Works Plumbing, and we look forward to assisting you with any future plumbing needs. Your support is truly valued!
- Joanna R.Pacifica, CA7919567Apr 5, 2023
So we originally had a reoccurring clogged toilet problem. Someone from this company came and fixed it. Unfortunately the clog happened again a few days later and I knew the problem unfortunately was mostly further down the drain. Tracy suggested we clear out the sewage pipe. Turns out we had a HUGE clog on the sewage line (about over 40 years worth of...ummm "sewage"!!!) so very thankful we took this option.
After that was done, we asked him to stay to watch the toilet flush to make sure things are working right. It was still slow but it flushed a lot faster than before they came, so Ever (who came with Tracy) took the auger to our toilet and after a few minutes the toilet was flushing back to its glory again!
We'll see if this toilet problem will come back again but so far we are very please with the work and their tenacity to make things work with me. (I'm the tougher customer.)
They will have me as a customer for a new dishwasher and garbage disposal next!!!Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Margaret B.
Apr 10, 2023
Thank you, Joanna R. for taking the time to write such a detailed and positive review about Works Plumbing! We're glad to hear that Tracy and Ever were able to successfully identify and resolve your reoccurring clogged toilet problem, and that Tracy's suggestion to clear out the sewage pipe revealed a major clog in the sewage line that had been building up for over 40 years.
We understand that customer satisfaction is important, and we appreciate your patience and understanding as we worked to resolve the issue. We're thrilled to hear that your toilet is now flushing properly and that you're pleased with the work and our team's tenacity to make things right for you.
We're grateful for your continued trust and loyalty in choosing Works Plumbing, and we look forward to assisting you with your new dishwasher and garbage disposal installation needs in the future! - Jonathan M.San Jose, CA023Feb 2, 2024
I recommend Works Plumbing! Dominic helped us with a clogged sink with the water not going down. I called Works Plumbing and they arrived 20 minutes later to diagnose the problem., and they fixed it on-site.
Helpful 0Thanks 0Love this 0Oh no 0 - Gina T.San Carlos, CA04Sep 15, 2023Updated review
Finally got my paperwork and waiting for my warranty after 2 requests
I won't get it and won't give more than a 2 until I receive it in a couple of weeksHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Oct 11, 2023
We're sorry for the delay in providing your receipt. We take this matter seriously and will address it promptly. Please check your email for the receipt, and feel free to contact us if you have any further concerns. Thank you for your patience.
Sep 14, 2023Previous reviewReplaced 2 sump pumps and charged me $4,000
After one week I still haven't received a written receipt after phone calls and emails - Sunny X.Antioch, CA1626Mar 11, 2023
Great service from a local company.
Highly recommended for any plumbing and drain needs.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Mar 15, 2023
"Hi Sunny X.,
We are thrilled to work for wonderful customers like you. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know, you are truly appreciated! We thank you for choosing Works Plumbing! - M K.San Francisco, CA2871Jul 24, 2023
Worst place of all, charged me $650 for a 200 dollar job to replace a shower valve. not only could they not install the valve correctly, they installed it sideways and charged me a lot of money.
I tried to call them because they kept spamming me and "Candice" kept saying, hello, hello i cannot hear you, which is BS
I would never trust these rip off people as their techs cannot do a simple jobHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Margaret B.
Oct 11, 2023
We're sorry to hear about your experience. We aim to provide quality service at fair prices. If you would like to discuss the issue further or explore more cost-effective options, please feel free to reach out to us. Thank you for your feedback.