Wingate by Wyndham - York

never will I stay at this hotel nor the chain ever again!!!!!
I booked a block of rooms for my daughter's wedding & had nothing but problems!!! They didn't secure the block, they cancelled the rooms I had already paid for, then wouldn't let the guests until I completed a written authorization by email for each room!!
I had even had the "manager " complete the reservations the 2nd time, & it was still screwed up!!
lastly, the shower heads & faucets were broken and there were rust holes in the HVAC with rust on the carpet around it proving the rooms weren't properly cleaned!!!
they have no concierge to help with the bridal suite or guest bags, and they wouldn't even consider doing ANYTHING to make my guests feel welcome!!!
absolutely an embarrassing nightmare for what should have been a joyful time!!!

It was a ok stay it has a pool and a gym and breakfast everyday and a nice size parking lot and a Hardee's like 200ft away which is very nice the only thing I didn't really like was the drain was broken so I couldn't take a bath also you have to put water in the toilet on your own everything else was nice

Checking in was awful. Person behind the counter did not know how to enter card information. After 3 tries I went over to the ATM and withdrew money then showed her it was a good card. Took her awhile but she got it. On arrival no cart available, asked for one, was directed to the door where we had already determined there was none there. eye rolling but I asked her to get one please. The website did not contain Covid info so when we got there we were informed...no pool...no breakfast...sheets changed every 3 days but the business center was open but did not contain any disinfectant or cleaners to use. During the night a form was slid under the door, printer in was running out and the middle did not print out so could not read. The bathroom had long black hairs on floor and tub (we are seniors with white hair). My feet were black from walking around barefoot in the room (see wash cloth)When I reported the above to the morning manager....she got that blank look on her face and said sorry. Next trip to York I will stay at Hilton; next trip anywhere I won't stay at a Wingate, Wyndham.

Let's first start with...I WILL NEVER STAY AT THIS OR ANY OTHER WINGATE BY WYNDHAM HOTEL AGAIN!!! Upon arriving at 11 p.m. I drive past the entrance 3 times because there is no signage on the road where to turn to get to the hotel. WHAT HOTEL DOESN'T HAVE SIGNAGE ON THE ROAD. Then as I'm checking-in I'm informed that the breakfast bar is closed and we will get breakfast in a bag in the morning. Nothing was mentioned on the website about this. This is one of the reasons I picked this hotel. Then to top it off when I go downstairs in the morning to get our breakfast-in-a-bag, I am told that breakfast was over three minutes ago. ARE YOU KIDDING ME...ITS 9:03 a.m. Breakfast is over at 9:00 a.m.??? There are a dozen breakfast bags sitting there and I'm told that breakfast was over three minutes ago. UNBELIEVABLE!!! I did get the breakfast bag but trust me it wasn't worth the elevator ride to the lobby.

Stood here a couple times and rooms were always clean and smelled good! Bed is very comfortable and there hot tub is amazing! Front desk always very professional! My favorite is Steph, she's very helpful and has a contagious smile!

I booked this hotel last-minute after finding out from my boss that he had scheduled me for a conference at a hotel nearby and that the hotel was completely booked up. The room was very clean and well decorated, the staff was very friendly, and the bed was great; I had a much better night's sleep than I typically expect at hotels. It was a bit difficult to find the hotel though, it's up a hill out of sight of the main road.

This place is fantastic! I would definitely stay here again. Our room was very clean including the towels and bedding. The king bed was very comfortable for both me and my 230 lb husband- we slept like we were in a coma! It was great. The front desk reception staff were courteous and helpful. We like to use our sleep machine app on our phone when away from home (we use one every night at home too) so I'm not sure how well we would've slept without it, but we didn't have any disruptions at all. The hot breakfast was simple but good for a "hot breakfast" - make your own waffles and pancakes. There was also cereal, fruit and muffins. Also, the room was modern.