Windermere Property Management

I've never rented from an actual rental company before - I've only ever rented from private parties. I am by nature opposed to big corporations, so when I was rental-shopping, I avoided homes rented by Windermere, and other places like it. But a home I really wanted to see was Windermere's, so I finally gave in and took a look. I'm soo glad I did, because it was definitely the house for me.

I have never had ANY problems or issues of ANY kind with Windermere or Ebright Wight. Doug Wight is just about the nicest guy in the world, and the best landlord I could ever have hoped to have. He is honest, he is fair, and he gets things done. Any time I have any issue or problem with my house, he sends someone right over. The girls in the office are always super nice and helpful, and I have never had any complaints whatsoever.

Maybe I will sing a different song when I move out (if? I love it here.), but the security deposit wasn't even that high, so though I hope they don't keep it, as I've taken really excellent care of my house, if they do, they do. That's part of renting.

If the other renter had mentioned the dirty carpets to them when he moved in, I'll bet they would have sent someone over to clean them. Even I knew to make a list of anything wrong with the house before I moved in, and I've never done this before. I'm also bothered that he listed a lot of positives about Windermere and even said it's "not the worst company to rent from," but then he gave them only 1 star? Come on. How about we rate on our experience as a whole, not penalize them for our own inability to report damage to our unit upon arrival.

As for the repair man letting himself in without authorization, it's inexcusable. I've never had it happen to me, and nothing in the world would upset me more in the capacity of renting. But I've lived here 3.5 years, and filled out my share of work order requests, and they've always been really good about calling me ahead of time. Never once have they shown up without my authorizing it.

I have always paid my rent on time, and taken care of my home. I can't speak for deadbeats who don't do the same. If you're a responsible person, I absolutely recommend Windermere/Ebright Wight. I am beyond blessed to live in one of their homes. I can't rave about it more.

Their agents intentionally lied to my mother about not meeting income requirements when her income more than exceeds their requirements and that the rent does not exceed 40% of her income, I will make sure people know not to rent from them for being liars

Let's start with the good, if you keep on them they are responsive and helpful. Everyone I have spoken with has been nice. The bad, they charged a little over $99 to replace a light bulb. So if you do rent from them make sure you account for everything when you move out so get your deposit back.

the people who work the front desk are extremely rude and have zero customer service skills. when I send in maintainer requests they take weeks if not months to respond . my door bell catches fire when it's used and you know what they said to me " put duck tape over the button and don't use the door bell " instead of bringing someone out here to fix it . I've lived with these rent raising thieves for 8 years and I wish someone would take this company down !

I had used this company since 2019. It's was a very bad property management company that you can not depend upon.It was tragic for me. The way they treat me and my tenants. We cannot get any respond from them when we need them. therefore they are all there for them self instead of taking care of your issue nor care for your property. My tenants has been rent my property for over two years and he fed up with it because of no reply or respond by the property manager when he needed help or some thing. He moved out of my property,sadly I got slapped with the bills of about $1000 on a touchup paint by Windemere management. I urge you not to use this company ,if you need property management.take my words and so you will not be regret it. I thank you for reading your safety messages. That's all my concern.

I rented from a private owner (he rents several properties) beginning of 2019. June 2022, I filed a protection order against my ex. & was awarded the home. The owner attempted to evict daughter & I. I asserted my rights & the notice was rescinded. After filing a complaint w/ HUD, the owner hired Windermere to deal with the hysterical woman that I am. I was EXTREMELY hopeful as there had been harassment & retaliation from the owner. I received a letter on my door mid-August. Windermere took exactly 2 weeks to verify after numerous calls. It also said if we had paid Sept. to the owner, that was fine, which we had by this time. Also, that a walk-through inspection to be conducted & that if refused I will be charged $100.00. Personally, I try not to open with threats when I begin a relationship. At the inspection 9/6 I advised them that our refrigerator hadn't been working. When stated that its difficult eating out of a freezer, her comment was "that's good, at least your freezer is working". It did not. We were eating out of a chest freezer we had brought into the home. I assumed she wrote it down while taking notes when asking my daughter & I if there are any maintenance requests to be fixed. Nope. I had to email & voicemail, & deal with the owner & his hostile & belittling texts. Eventually after an educated repair person confirmed that it was no longer working, we received a refrigerator 10/13. As I had been a month-to-month tenant for over 3.5 years with zero rent increases promised and obliged at $1525.00 per month, Windermere decided to toss a new lease at me starting at $1600.00 effective immediately due Sept. rent that had already been paid. Included was another increase, now $1700.00 effective 1/1/2023. Then "expectations", my parents were more lenient w/ rules & regulations when I was a child. I advised I would not be signing the lease & wish to remain month to month. 1/31 I received notice with the threat of unlawful detainer if we're not gone by 4/30 as the owner intends to sell the home. I asked if the other person on the lease had been notified as his items were still on the property. I was told they do not see anyone else listed. I let them know there is a protection order in place so if they could please communicate that, I'd appreciate it. I am still waiting to hear back. Upon the overwhelming communication as to what MY responsibilities are in the move out, that is all that was heard. Windermere was notified of my departure and that my ex could gather his items and assist in the cleaning. As soon as possible they did the walk through and give me their opinion on how the place looked. I asked for a copy of the rent increase that went into effect in Sept. I STILL have yet to receive a response. After a couple of weeks, I reached out & was told everything had been removed from the house & it was in the process of being cleaned at the direction of the owner. My ex has every character trait of narcissistic personality disorder. His stuff was #1 priority in the meaning of life. Him leaving everything confirmed my suspicions. I am disappointed that it was not communicated to me. Whatever. I also was not surprised when told that he's in the process of having the protection order amended & the owner has written a new lease for him to move back into the home 4/1 at $1,600.00 a month. I think back to May of 2022 & how I was done with my relationship & done with being punished for having the wrong response or thoughts or feelings or actions, etc. I ultimately didn't care if I had to live in my car. THANK YOU, WINDERMERE,...FOR MAKING THAT DREAM COME TRUE :o) I apologize as I believe this to be the longest review written ever. Being how I have relocated; I have also lost access to my therapist. So, this will have to do for now. I wish I could say I'm extremely grateful for them reaching out and apologizing after the threats, eviction, being notified that the owner never truly intended to sell, and completely ignoring my rights as a survivor of domestic abuse. But I'm still waiting for them to get back to me.

I've been renting for 3 years with Windermere in Bellingham. It doesn't matter if you are a perfect tenant in every way --- they just don't care about people.

Customer service is truly the worst I've ever experienced in any sort of environment. Not only do property managers/desk attendants avoid your as well as your calls and emails, they will conveniently "forget" you scheduled appointments and be unable to reschedule. They are rude to your face, via the phone and via email.

Maintenance requests go unanswered for years. Yes -- I said years. They do absolutely the bare minimum for their clients and its truly stomach churning. I would recommend any property management company but Windermere.

After being hustled to pay a fee and go through the labor-intensive process of applying to rent a property in Bellingham, this company went radio silent. This was despite my credit score of 829. One can only think of the Windermere application process as a money-grab in this tight rental market. Multiple applicants vie for a single property in competition with one another while the company sits back and ignores repeated requests for completion.

I have quite the story to share with the public about Windermere Property Management of Bellingham. I would also highly recommend that you visit windermerewatch.com for more valuable information.

My boyfriend and myself signed a lease with Windermere on a place located in Ferndale back in July 2017. I had already been through several other local property management companies and had bad experiences with two others in simply applying for a place and by way of misrepresentation of properties and wasting time looking at them and or applying for them just to find out they were in really bad shape unlike the photos led one to believe. I was actually under the false impression that Windermere was a reputable business. Unfortunately that was FAR from the truth.

On July 1st we began moving our things to Ferndale, actually my boyfriend did as I was to be flying out of Sea-Tac the following morning at 7:00 am. I stayed back to pack and we left for Sea-Tac that afternoon as we had a hotel room so that I didn't have to be on the road in the middle of the night to drive there from up here. We had dinner and went to our hotel where Bruce said his throat was sore. He said it was burning. I was concerned about it as my trip the next day was to visit my Father who was in the hospital with complications from Leukemia/Chemotherapy. I was worried about myself becoming sick while I was visiting. I never did get sick but I spoke with Bruce everyday I was gone and he said he was not feeling well everyday I was spoke with him.

I returned to Seattle a few days later and spent my first night in our new place in Ferndale. I woke up that first night several times coughing. I specifically recall wondering what was irritating my throat as it was not a cough that felt like I was becoming sick. Just an irritating, dry, unproductive cough. This was the beginning of a nightmare. I started to not feel well in all kinds of ways. My throat was burning, I felt sick to my stomach, and I kept coughing.

The next thing that happened was the second night at our place. As it was July, it was hot out. I had several windows open trying to cool the place off. While downstairs in our bedroom I suddenly began to feel as though I was going to suffocate. I had the window in our room wide open and still I felt like I could not breathe adequately. I began talking about not being able to sleep in our room and having to get out of there and panicking. I could smell something that I would describe as pollution. It was strong. I was about ready to have my boyfriend call 911 I was so scared about suffocating.

The next day we drove to our storage unit and as we were unloading our Haul in Ferndale our neighbor whom we shared the duplex with came outside on her front porch and lit up. Cigarette. This was surprising to me as they advertised all of there units as no smoking. Being a former smoker I did not really want to be around smokers because it has not been a year since I quit. What happened next was unreal. Our neighbor proceeded to tell me how she had to have her front porch replaced. She had set it on fire by putting a cigarette butt in a can without enough liquid in it and it started her porch on fire. The fire dept. was called and the porch was so bad it had to be replaced. So now I have rented a place next door to someone who has already started a fire.

Within a week another neighbor in the building next door to us flicked his cigarette into the bark in front of his place and my boyfriend came home from work to find it on fire.

As for the burning throat, suffocation fears? The property had been sprayed with Crossbow in a manner that was done without any regards for people living there. I have over 200 pictures of this massive application of known carcinogenic herbicide. Windermere let us out of our lease but did absolutely nothing to help us relocate. In fact they actually retaliated against me when after 5 weeks of daily poisoning I became impatient and emailed them letting them know I was very upset with their unresponsiveness. I documented everything daily. We got out of there after two of the worst months of my entire life. God knows what long term health impacts we may suffer.

I can tell you all this much, Windermere did not care one bit about us and the horror we had to deal with worrying about the lady next door and the herbicide issue. BEWARE!!!!!

We lived in the same rental for 4 years, halfway through our tenancy we were switched to Windermere. They neglected all yard maintenance even though we signed an extension on our existing lease which stated they were responsible for all of it. Later when we moved out we were charged for maintenance and cleaning that once again, was stated in our lease they were responsible for.

If you are looking for a rental in Bellingham this is the last property management company you should go to, unless you like people taking advantage of you.