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309 reviews
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- SooJen H.Westside, Houston, TX0813Mar 13, 2024
I think the owner changed and the taste and quality of the food is not satisfactory.
This place used to be our favorite crawfish place.
The person who took the order couldn't really understand me; charged me for something I never ordered and didn't give me what I ordered.
It was not worth the money, the cost was too high for the quality.Helpful 0Thanks 0Love this 0Oh no 1 - 464123May 21, 2023
Under new management.
Food was meh. Boudain balls were 3/10, fries were soggy and cold out of the kitchen. Crawfish was decent, the spicy isn't super spicy which is fine. House special fried rice was just ok, your basic fried rice with a few pieces of shrimp and crawfish thrown in. The fish sauce wings and garlic Parmesan wings were 8/10.
Service was fine, she checked up on us every once in a while
Ambiance, the music was loud, not many tables in the restaurant so not sure why the music had to be loud. We could barely hear our conversation across 2 seats.
Notes: they charge a mandatory 18% tip for parties 2 or more which they don't tell you about ahead of time (there were 9 of us). They also charge you a 3% surcharge if you use a credit card. Now, VISA policy states that the merchant is allowed to charge a max 3% surcharge but you have to disclose ahead of time, which they certainly did not. We didn't see or know about the surcharge until we saw it on the receipt which isn't printed until after you pay and sign. Safe to say we will not be back.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Matt D.
May 25, 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you had at our restaurant. After thoroughly investigating the matter, we discovered that the server involved did not provide satisfactory service. As a result, we have terminated their employment to ensure that such incidents do not occur in the future.
This does not align with our principles, and we deeply regret any inconvenience caused. We assure you that we have taken immediate action to rectify this and ensure that all our customers are informed of these charges prior to their visit.
We are currently in the process of transitioning to new management, and we are committed to addressing and improving all the areas of concern you mentioned. We sincerely hope that you will give us another opportunity to serve you better and demonstrate the positive changes we are making. Your satisfaction is our top priority.
Thank you once again for bringing these issues to our attention. We appreciate your feedback, as it helps us identify areas for improvement. Please accept our apologies, and we hope to welcome you back soon. - Cheron B.Houston, TX0125Jan 25, 2024
Check your receipts! They added an 18% gratuity automatically to meal. I went there alone.
Helpful 0Thanks 0Love this 0Oh no 1 - Nate S.Ada, OK06Feb 26, 2024
Are here for lunch a couple weeks back with a friend. Promise to leave a review and just got around to it. Best fried catfish I've had in a long while. Service and food are great.
Helpful 0Thanks 0Love this 0Oh no 0 - Michael W.TX, TX01Jan 13, 2024
Love, love , love Wild Cajun Crawfish on Wilcrest! Been eating here for years. They always make you feel welcome with the best seafood and rice in town. Pleasure coming here.
Helpful 0Thanks 0Love this 0Oh no 0 - Ismael G.San Francisco, CA01Jan 5, 2024
Love it! food was delicious and the service was wonderful.The crawfish was good size and the favor was on point.
Helpful 0Thanks 0Love this 0Oh no 0 - Xavier F.San Francisco, CA01Dec 28, 2023
I always come in and the food is great the prices are right and it's always good energy from the staff!!!
Helpful 1Thanks 0Love this 0Oh no 0 - Ana M.Houston, TX510139Apr 16, 2023
They charged mandatory tip on 2 people party for 18% and after ask for more tip.. I won't come back as food was just okay
Helpful 0Thanks 0Love this 0Oh no 0 - Carlos J.Houston, TX01Oct 11, 2023
Best booked shrimp I have purchased. Always fresh and the shrimp are very big. I have been coming here for over 10years bow and everything that I have purchases have been great.
Helpful 0Thanks 0Love this 0Oh no 0 - Jimenez O.Houston, TX02Jan 11, 2024
great customer service & super good food , the ambiance is clean and really nice will definitely return. :)
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