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Services Offered
Verified by Business
Bumper repair
Auto customization
Auto exterior customization
Auto maintenance
Collision repair
Auto diagnosis or inspection
Auto frame testing
Oil changes
Review Highlights
“When you call the shop and want to speak directly to the owner (Rami), he always makes time to talk to his customers.” in 8 reviews
“I have a 2009 C300, well cared for, and the previous mechanic claimed experience they didn't have.” in 3 reviews
“I've been bringing my car to White Oak Auto since I was first referred a few months after purchasing my GLK.” in 2 reviews
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About the Business
Business owner information
Rami K.
We specialize in all Models and our technicians are equipped with the latest Factory Diagnosis Software to maintain you Mercedes-Benz™ and perform repairs needed. We have the largest parts inventory which gives us the ability to get your Mercedes-Benz™ repaired and back on the road as quickly as possible.
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Overall rating
22 reviews
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- Toni H.Washington, DC614Dec 29, 2023
I used White Oak for the first time in 2023 and I felt such relief. They are highly experienced, professional, and knowledgeable. I have a 2009 C300, well cared for, and the previous mechanic claimed experience they didn't have.
The prices were reasonable, nobody made me drive a Benz and they are a little more to maintain. White Oak prices are lightyears better than a dealership.
After the work done at White Oak, I felt confident in my older Benz and have been able to drive with more comfort and ease.
I highly recommend them. Thank you, Rami!Helpful 0Thanks 0Love this 0Oh no 0 - Camillus W.San Francisco, CA02Apr 23, 2023
My car needed oil cooler seals replaced and this shop took care of the job much cheaper than the dealer. We had a couple of other issues which were resolved afterwards. All in all I was very satisfied. I think patience on both ends helped as we worked together to isolate on issue that was difficult to uncover. Great service!
Helpful 0Thanks 0Love this 0Oh no 0 - James S.MD, MD0323Apr 22, 2023
5 stars. This is hands-down the very best service shop in the area. They are fantastic mechanics. The work is impeccable . I have found them to be honest, reliable and trustworthy. They have saved me thousands in the last year and also maintain my car so it can last many more years .
Helpful 0Thanks 0Love this 0Oh no 0 - Jermaine M.Laurel, MD0111Apr 11, 2020
Don't take your car here. They charge too much and never actually service your car. When I took my care to another mechanic I was told the care was never serviced yet I had receipts in the thousand that said otherwise.
Helpful 1Thanks 0Love this 0Oh no 0 - Carlos R.Rockville, MD01Oct 12, 2018
The best customer service ever. Went out of their way to find me a rental car dealer, including driving me to location to pick up car. Friendly, helpful not to mention a great place for Mercedes repair at a very reasonable price beats deal repair hands down.
Helpful 0Thanks 0Love this 0Oh no 0 - Antwan L.San Francisco, CA4102Sep 12, 2018
Had my car at Magic Benz in Hyattsville, and they let my car sit for days and did nothing, and broke my inside door handle while the car was in their care. I got my car towed from Magic Benz to White Oak and literally within minutes the owner diagnosed the problem. Literally! I needed a new car key (which he had rushed as they are often on back order) and he charged my car battery for me, and I was out of the door shortly after they received the key. Great company, and I now have a new place to have my Benz's serviced.
Helpful 0Thanks 0Love this 0Oh no 0 - John D.Silver Spring, MD017Jan 5, 2018
I've been going to White Oak for a couple of months now. Before I wouldn't go to anyone other than the dealer but I'm so glad I found them. They're quick, efficient, and affordable....the ultimate Trifecta!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Diana H.Upper Marlboro, MD455Dec 29, 2017
I have been taking my C300 here for a few years, for body work and service. The service is fantastic and so are the prices. The staff very friendly and polite. I absolute love Rami and Melba. Melba is so very knowledgeable and Rami is the BEST. So happy to have found this shop. I will never take my car anywhere else.
Helpful 0Thanks 0Love this 0Oh no 0 - Lawrence T.Chicago, IL011Oct 13, 2017
I have suffered from repair fatigue for the past few months. I have visited the dealership, and other shops, in an attempt to keep up my vehicle (GL320 diesel). After a particularly difficult summer, my car started smoking one day after another shop installed a rebuilt turbo on my car. I looked up White Oak Auto Service and saw good reviews. I called and Rami seemed pretty knowledgeable about my particular car. That was a good sign. I decided to give him a try and I am happy that I did.
The technicians cleaned out oil from a repaired leak. They completely removed my new turbo (after getting permission for the cost involved) and reinstalled it to get rid of the whistle and the smoke that caused me to look for the shop in the first place. The cost for the work was fair to say the least. Finding this shop allows me to put the idea of getting rid of my car on the shelf. I finally found someone who knows what they are doing and is trustworthy. It's very hard to find both. They have a new customer in me!Helpful 0Thanks 0Love this 0Oh no 0 - Laura S.Washington, DC050Jul 1, 2016
I had an excellent experience at White Oak Auto Service. I realized I needed an oil change before the holiday weekend so I emailed them about bringing my car in before work. I was able to get an 8am next day appointment. I arrived at 7:45am and they were already open and able to help me out. I was out the door by 8:30am. I will definitely be bringing my car back!
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