White Birches Motel

We stayed at White Birches for a couple nights. We found the staff quite friendly and the rooms were decent.
Seems the current owners, who have a number of other local properties, bought the place just over a year ago and have been working to refurbish it since it had been fairly run down when purchased.
Definitely worth a try.

I stayed 3 nights in early September 2023. This is an independent property, so the front desk closes at night. I made sure I arrived with time to spare. Room was larger than I expected for a motel, perfectly clean. I appreciated the small refrigerator and microwave.
I noticed accommodations for smoking outside so the windows stayed closed and I ran the AC.
Location is a bit east of the center of Ellsworth, not walkable. But a short drive into town. Reasonable drive to Bar Harbor and main section of Acadia NP. Also reasonable to Winter Harbor. I estimate less than 30 minutes to either destination.
I slept well in the comfortable bed and felt safe.

I would give zero stars if I could

The motel doesn't allow you to check in, calls to front desk went unanswered. We had arrived at 6pm and no front desk no keys

Calls went unanswered for 2 hours.

Ridiculous, later on when I ask for a refund, the Front desk hang up on me.

DO NOT STAY, FILING A COMPLAINT TO THE GOVT

TV doesn't work. Nothing was plugged in anyhow. It's a fleabag motel. Used to be better. Don't stay here.

Don't understand the disappointment - my sister and I loved our stay here! It was quiet, calm, and had a pretty spectacular view of the subset. We know we're on the road traveling, so we don't expect what a 5-star hotel would give us. Service was awesome!

The manager of this motel is a highly unpleasant and rude person who shouldn't be a manager at all with such an attitude towards his customers.
We booked this motel through Expedia but weren't able to check in as the front desk required a COVID-19 negative test result which we didn't have. I have no problem canceling my reservation and looking for another place to stay but I do have a problem with unprofessional managers with no manners who don't know how to talk to their guests.

We check in and are told to put a door hanger out if we want room service. No hanger in our room. My parents room had no heat (baseboard heat) and by the 3rd call they bring in a portable heater. So next day we go to the front office where they say they serve coffee. 7:30 in the morning and office is locked up/ no one there. We come back from our ventures and I speak to the office lady (who is super nice by the way) and apologized and said rooms "should" be cleaned daily without the hanger and assured us it would get cleaned the next day (3rd day of visit). Come back the third day to watching a fight in the parking lot which continued for almost an hour that we saw in which a boy charged out of a room with a lug wrench charging after the staff people trying to diffuse the situation. Again the staff apologized but basically said we didn't have to stay if we didn't want to. Seriously? 4 nights no room service and watching what looks like people living at the motel on drugs fighting. And these pictures..., clearly depict the reality of the rooms. The pictures online are not what these rooms look like!

Was planning on staying here but due to a family emergency had to cancel. Their cancellation policy is that you get a full refund as long as you cancel 48 hours in advance. I called to cancel and was told that I would receive a refund.. about a week later, still haven't received anything. I have called every single day and no one answers the phone. I left a voicemail, still no call back and still no refund!

We had an absolutely lovely stay at White Birches!! After a really horrible camping experience, we had to make a quick change and find a hotel. White Birches was clean, quiet, dog friendly and affordable!! We were just the right distance from Acadia and would drive there, spend the day hiking/ sightseeing, and then drive back to the hotel in the evening. It was totally manageable and worth the small drive for the peace and quiet! The rooms had comfortable beds, a working (clean) mini fridge, and a very nice (and very clean) bathroom for the price.
Overall we were exceptionally happy with our stay here and will definitely be back if in the area again!!

We had a broken coffee maker in our room. My mom walked over to the office and told them on Monday morning that it wasn't working. They said they will have someone look at it. By the time we left on Wednesday morning, not only was it still not fixed, the water that we had poured into it was still sitting in there. I wonder if they will even dump out the water for the next guests.

Housekeeping took my mom's personal towel that she brought with her from home. The towel was hung up on a hanger separate from so the other towels and it wasn't even the same color. Maybe they are superbly thorough or Housekeeping doesn't know that unless towels are put on the floor that you leave them alone. When my mom complained about it, nothing was made to compensate her for the theft of her towel.

WiFi is constantly down. The first night it was down, I called and they resetted the router and it was fine. The second night, the woman in the office says that I just need to keep trying because too many people are using the wifi. WTF? That's not how that works! I suggested to her that perhaps she should reset it since that solved the problem the night before. she reluctantly says that she will but honestly, I don't think she knew what I meant.

AC is loud in the room. The rooms are dated, but passable. The staff is friendly.