Water Heaters Only

They replaced our under warranty Rheem Water Heater a year ago. Which still costs us $450. Now a year later, I woke up to no hot water yesterday. The parts were under warranty but it was a $125 service charge. They replaced the rods. This morning we once again woke up with no hot water. My husband called and was given the 2-4 time slot. My husband was home prior to 2:00 only to find they had already been here and left. The person in dispatch claims to have told my husband noon - 2 and they now are unable to get to us until Monday morning. I disagree because as soon as he hung up the first time he repeated the time of 2-4 to me. So now we will be without hot water for 4 days because someone didn't do the job correctly the first time. I will NEVER EVER use the company again and will share this with all my friends via social media.

Great service, expertise and value. Extremely satisfied! Great value! Will use them for life.

Don did an excellent job replacing our Rheem Water Heater with a Bradford and White unit as he did the last time 6 years ago. I have no complaints whatsoever about the quality of service. My only gripe was that this was under warranty yet the price was 10% greater than the previous non-warranty charge. I understand that with a warranty swap you are liable for labor charges so but this makes me think that the warranty is effectively worthless.

Absolutely wonderful experience with Water Heaters Only! A couple of days ago, our water heater stopped, you know, heating water. We called the company that originally installed the water heater, and they did not respond to us, so we moved on. Water Heaters Only answered the phone immediately, and sent someone out within hours of our request.

Only five hours passed between when we made the initial call and when our water heater was fixed. The total amount we paid was $210. Very reasonable price. Water Heaters Only will be our first call in the future.

So, only my experience with a quote, scheduling issues and they seemed really annoyed. Then they charge $65 for coming out to give me a quote which was different than over the phone price which is why I wanted to do an in person quote. The gentleman showed up ready to install a water heater and was confused and a little annoyed when I told him I just wanted an estimate. Then I get hit with oh by the way it's a $65 charge. This is my second estimate and no one else has even mentioned a service fee to give an estimate.

Spoke with Tom twice over the last few days. He was great, handled my water heater troubles quickly and was personable and professional. Tom answered my questions and assured me the tank size I wanted to order was sufficient for the size of the townhouse/ number of bathrooms. I had called 4 other places first, those with average reviews. The quotes varied from $1560 (all inclusive)- down to $1020 but didn't include the water heater unit (who does that!?). I had to deal with plumbers that were mean salty old men, and others that wanted me off the phone quickly. Luckily for me Tom was exceptionally ordinary. He didn't rush me and took his time. Thank you Tom!

The gentleman that installed my water heater stayed in communication with me the whole time and even informed me of the correct temperature the heater should be set to and set it for me. He even scanned pictures to me and the invoice for my records. Super!!!

First off, I don't really like when I need a new water heater. I've had water heaters replaced several times over the years so I do recognize good service.

I have to compliment Water Heaters Only on their service. They came quickly, I thought he price was fair for a quality water heater and their installation was top notch with some extra details like a drain pan that included a drain to the floor just in case the heater should ever leak. The last couple times I have had water heaters replaced by other companies, they did not do these extra little touches.

As much as I don't care for needing a new heater, I am really happy I called this company. The installation tech, Trevore was very nice, thorough and did quality work. He took extra time to explain everything to me. I definitely recommend!

This company is FABULOUS! and Trevor E was efficient and as nice as they come. He explained to us what he was doing and how to have our water heater and timer work most efficiently for us.

We arrived in Peoria AZ where we have our 2nd home late in the evening Thursday and noticed their was a small amount of water on the garage floor. Of course by the next morning, Friday, after showering we noticed more water, made the necessary call to our Homeowners Insurance on a Friday who got us hooked up with Water Heaters Only and within hours on 5/22/19 had Trevor from Water Heaters Only at our door.

I would highly recommend this company. My husband and I were so impressed that we received such fast service on a Saturday after just calling the evening before at about 9pm with the make and size of our water heater so Trevor could bring the best replacement. He brought what he needed replaced the water heater and did a fantastic job. Thanks, we are happy customers!

My husband was traveling and my water heater stopped heating the water. To make a long story short I called Water Heaters Only and they showed up three hours later. I definitely needed a new water heater and Dillon, who was wonderful, installed a brand new water heater. As I was not eligible for any type of warranty he gave me a discount on the new water heater and installed it perfectly. I felt like the price was excellent and the service was extraordinary.I would definitely recommend this company.

Water heater started leaking today and it was time for a replacement.

I was contacted within minutes of requesting a quote and given a time frame for later in the afternoon.

Friendly tech came by, assessed and provided a firm quote based for replacing the tank and adding in some improvements for future safety.

Removed the old, replaced with new and was done in about an hour.

Problem solved and solved promptly with a smile.

Could not get ahold of them at all. Had an emergency with out water heater and the line just rang and rang.