Walmart Supercenter

I would like to comment on the new shopping charts. They have great new features like a cup and cell phone holders. With that being said not everyone is 6 foot tall. I am 4'11" and they hit me almost to my neck. If I had to lift a child into the seat there would be no way. I have other friends that are short like me and they feel the same way. Could you please get some little people carts?

If a case is locked, it should not take 40 minutes and three phone calls to the service desk to get someone to open it.

They're racist no ifs ands or buts they do not want black people shopping here I wish I could upload a video take your black dollars else where and you would think they'd have a different approach since the store stays nasty they never stock and they're employees are rude I've never felt welcomed here and unfortunately driving to another store always is ridiculous but yea every black person who lives in blue springs has probably had a problem here and I know for a fact doesn't feel welcomed.

Customer service has declined the bathrooms are disgusting the employees don't really even seem to care.. A lot of them don't seem to even been trained ... I try to avoid shopping here unless it's a necessity the Walmart supercenter is so much better than the Walmart market

Walmart supercenter is a much better place to shop in blue Springs than the Walmart market

I live in Independence....and the Walmart here has gotten so bad IN EVERY WAY AND ALWAYS OUT OF STOCK ON SO MANY THINGS that I always drive to this Walmart!!!
I don't think Independence will ever improve...It just keeps getting WORSE!!!!
This Walmart is always clean, well stocked and they carry a bigger variety and larger selection of many items! Employees are more polite and willing to help as well!

This store sucks! I come for my mom and like to take pictures to send her so I can make sure I get the correct items and there is zero cell service and no WiFi I spoke to the manager and was told corporate doesn't care to get WiFi All the grocery stores in blue springs has it but this ghetto store does not. I'm sick of this garbages
And the poor customer service and the attitude of the Manager I just spoke to! No interest in helping find my items either just walked off !!!

BEWARE! If you use their pick-up grocery service they do NOT give you a receipt for the purchase AFTER your purchase. I spent 3 1/2 hours on the phone and email today trying to get a receipt for my purchases. I spoke with 11 different associates. Only on the 11th try did I finally get help from someone at Corporate/Grocery to send me a receipt for my drive-up purchase. I asked each rep to speak to a supervisor but they all said, "they're too busy to talk to you." So, this store will NOT give you a final receipt and will NOT help you get one.
Because of today's horrible customer service, I will no longer shop at ANY Walmart---and especially not this one.

Last night I went there and was looking for bug repellant for indoors and I asked a Walmart employee working the self checkout section where I could find that , and he simply said "I don't know" and walked away. On top of that, I tried to get a money order from their 'money services' and there was no one behind the desk. I waited for 15 min and I even asked an employee to please have someone come to Money Services and she responded with looking me up and down and saying, "what do you need?" I said "I need a money order" and she said "ok I'll grab someone". Terrible careless service.

I like this walmart its clean and fast to get in and out. It is a busy walmart but hey the prices are good. Most of the employees are likely overworked but the ones ive interacted with have been nice and helpful. The guys in the electronics department are great as well.