Virginia Dental Solutions
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Review Highlights
“But I guess, like the old adage goes, the third time is a charm; and that is what VA Dental Solutions is.” in 4 reviews
“Martinez for going above and beyond the call of duty to attend to my son in an emergency, after hours situation.” in 4 reviews
“Novick is about her patients not her bottomline.” in 5 reviews
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About the Business
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Virginia Dental Solutions I.
General and Cosmetic Dentistry as well as prosthodontic and endodontic specialists.
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Overall rating
36 reviews
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1 star
- J R.Sterling, VA08Sep 12, 2022
The dentist of the day broke my tooth and the practice refused to help me. You never know who will be treating you--the staff changes constantly. There is no accountability. I suffered extensive costs and years of restoration elsewhere.
Helpful 1Thanks 0Love this 0Oh no 0 - Selena F.Washington, DC01Jan 26, 2023
My family and I were referred to this practice. I have been going to them for several years. Every time we try to make an appointment there is always some sort of complication in terms of actually getting an appointment. They are always stating that they are full and there will be months before actually "getting in" for regular cleanings. Unless of course there is a cancellation from someone else. This usually results in a call that is made the day of the opening, asking if you can get in that morning which is usually impossible. Today I had a regularly scheduled cleaning in which I had forgotten my phone and had to run back to my car. This resulted in me being 13 minutes delayed. I walked in and started to fill in the form for my name. When I was then asked my last name by one of the receptionists. When she heard my name she immediately stated that she would have to check to find out if they could still see me. I told her that I understood and sat down. Several minutes later she walks out into the main area of their receptionist area and loudly says, we will not see you today because you are late. I replied that I understood. She spoke to me like a child that was being scolded. In a very loud voice. I proceeded to walk over to reschedule my appointment with her and she rudely states to me that they are still dealing with post-Covid appointments and that it would be months unless there is a cancellation. That seems farfetched but I proceeded in waiting for an appointment. She looked at her computer screen calendar and then announced to me again in a terse tone that it would be not until August 16th. At that point, I told her, no bother, that I will go and find another dentist. This has been repeatedly the narrative from this particular dental office's front staff for some time. If she thinks that she can humiliate and bully a patient to make herself feel better, I do not, nor does my family deserve that type of treatment from any sort of establishment. Ever! I do not write reviews, however, this was such an unpleasant experience, I felt that I should. No one deserves to be treated like this. When there are other dentists with a front office staff that would not treat a patient like this. I am a mother and forgetting my phone can be distressing, should someone need me. It should not have caused such a display of rude behavior. The complete level of unprofessionalism was disgusting!
Helpful 1Thanks 0Love this 0Oh no 0 - Christine F.New York, NY281232Jun 30, 2020
This is the best dental office I have ever been to. My friend recommended it after she had botched dental work elsewhere, and the office here has been helping her through the restore process. I have never found a nicer, more accommodating front desk. They also will do quotes for you with your insurance so you can figure out how much things will end up costing. Between the positive attitudes of the staff and the kind dentists and hygienists who make sure you feel comfortable, even someone who doesn't like going to the dentist like me actually looks forward to going now!
I highly recommend this office and all of the dentists there.Helpful 1Thanks 0Love this 0Oh no 0 - Audio T.Oakton, VA519559Mar 30, 2019
Sadly, I was misdiagnosed by Dr. Lee, which led to a root canal being done on the wrong tooth and a lot of pain and suffering.
I was referred to Dr. Lee by another dentist because I was in significant pain and my other dentist could not figure out why. My dentist told Dr. Lee he thought a lower molar which already had a root canal and crown, was likely the source of the pain. Dr. Lee did a redo root canal. However, it didn't help and I was still in pain. I also suffered from bloating and pain from the multiple rounds of antibiotics. At this point, I had gone to these dentists so many times that I gave up and managed my pain with opioids and pain relievers.
A few months later, I was referred to another dentist by a trusted friend. At my first appointment, this dentist immediately identified the cause of my pain this whole time was a rotten wisdom tooth which was located above the one that got a redo root canal and was rotten and needed to be extracted. Dr. Lee failed to capture my rotten wisdom tooth in the x-rays and failed to identify it during examinations. This other dentist extracted my rotten wisdom tooth and I was immediately relieved of the pain I had been dealing with for so long.
Dr. Lee focused too much on what the other dentist had told him and failed to do a more thorough evaluation of his own. He missed my rotten wisdom tooth on the x-rays and his evaluation and misdiagnosed the source of my pain, which led to me dealing with months of pain and suffering, having a root canal and dental work done on the wrong tooth, and antibiotics which led to painful side effects.Helpful 1Thanks 0Love this 0Oh no 0 - Saima S.Reston, VA145174Mar 7, 2020
Great practice from A to Z. I've been going to Virginia Dental Solution, Reston location, since 2002 at least. The front desk staff is amazing . They are super organized and always a step ahead of me in planning my next cleaning visit for me and my kids. I tried most of the dentists at the practice. All of them are good. But no doubt Dr. Martinez is more than good. The dental care he provided raised the bar for everyone. And once you get a treatment with him, it is hard to consider any other provider for your next dental work. I was impressed with Dr. Martinez specialty and his ability to focus on the dental health while paying special attention to the esthetics. He cares to perfect the tiniest details that many dentist before him missed and didn't think much of. Also, all the hygienists are great. Overall I highly recommend Virginia Denatla Solution and will always use them for my self and my family.
Helpful 0Thanks 0Love this 0Oh no 0 - Sara G.Reston, VA14May 19, 2020
I have been going to Virginia dental solutions since I graduated college and the dentists are always very good. I have seen most of the dentists in this office for checks or fillings etc and they are all great in my opinion, so it doesn't matter who comes to see me or do procedures. I saw the other reviews saying they've been sold on other things. I haven't found that to be the case here after 8 years of going to the Reston and Ashburn offices.
Helpful 0Thanks 0Love this 0Oh no 0 - J T.Camp Springs, MD51855May 28, 2019
Dr. Hall is the best. Been seeing him for years. His hygienist is wonderful. I pay out of pocket because my insurance sucks, but I don't feel this practice's main goal is money. I see other reviews disparaging the office staff, and I have nothing but great things to say about those wonderful ladies, not once have I had a bad experience. And when I come out of the office declared cavity free, they are genuinely happy for me. They always are warm and welcoming. I've seen other dentists, and they are all good, but Dr. Hall is my personal favorite. He's professional, on time, cracks some cheesy jokes to relieve my nervousness, and during the times my teeth have needed work, he treats me with kindness, patience, and understanding.
Helpful 0Thanks 0Love this 0Oh no 0 - Justin P.Falls Church, VA297Apr 12, 2019
I've been going to Virginia Dental Solutions on a regular basis for the past ~20 years.
In the past 2-3 years for cleanings, I have been seeing Molly in the Ashburn office. From the moment she greets you with a smile for your appointment-- to the gentle cleaning and finalizing the next 6-month appointment, she is very friendly and efficient!
As one can imagine over the past two decades, I've seen nearly all of the dentists at one point or another. Recently, when I needed to have some work done and adjustments made, Dr. Svechota was excellent. He takes a non-invasive approach whenever possible and is consistently very friendly and positive.
All of the staff--including reception are very friendly both in person and on the phone, I highly recommend this dental practice.Helpful 0Thanks 0Love this 0Oh no 0 - Rob T.Ashburn, VA802814Feb 14, 2017
Having retired from the military, where dental care was readily available and provided, being able to select my own dentist under my employer's plan, was both a new and anxious filled experience. It didn't help my anxiety any that the last two dentist offices I had picked were total flops. But I guess, like the old adage goes, the third time is a charm; and that is what VA Dental Solutions is.
My wife and I went for our first visit together and we both walked out of the Ashburn location VERY pleased. The staff was friendly and very professional. And the care was SO MUCH better than the last 2 experiences we had. We both agreed right there and then that VA Dental was going to be a perfect fit. We would (and have) recommend them to anyone.Helpful 0Thanks 0Love this 0Oh no 0 - Sammi S.Lansing, IL11241Feb 7, 2020
This was the most enjoyable dentist experience I've ever had! Miriam, my hygienist, was very thorough but not too complicated. The office was EXTREMELY clean and organized, but still welcoming.
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