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17 reviews
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1 star
- Steven H.Las Vegas, NV1095271930Oct 26, 2016
It's not great but it's a quiet place to hang out before your flight with clean restrooms.
Lots of seating in large chairs with views of the terminal below. Food selection is very minimal so bring something with you. The only food that was out in the two hours we were there was chips and olives. They have a nice selection of wine though with 4 different red wines, 2 white wines and 2 different cava's. The liquor selection isn't bad either with all the basics, but nothing top shelf.
Sodas consisted of coke, diet coke, fanta orange, fanta grape and fanta lime. The only beer offered was Estrella, which was wasn't bad. The big let down was the wifi which never worked once while we were there.Helpful 2Thanks 0Love this 2Oh no 0 - Mar 31, 2015
Definitely a premium lounge. Joint lounge was kind of wierd, but didnt seem crowded. You can get Full bottles of water, soda, juices, ice cream (yes that's right) & yogurt!!! Also available are the standard pastry and dry cereal offerings as well. Nothing out of this world, but the seats are very comfy.
If this place had exclusive Catalunya treats - that would be 5 stars for me.Helpful 0Thanks 0Love this 0Oh no 0 - Denise L.Mecca, CA34545574067Nov 16, 2016
Pretty standard as far as airport lounges go. "VIP" may be a stretch in describing this one, but at least it's a quiet place away from the rest of the airport.
REFRESHMENTS: Great espresso, of course, with various selections allowing you to customize your coffee. Decent drink selection with juices and some milk, but really there isn't much to eat. What you'll find are some snacks such as bread, pastries, jams, and yogurt. Plenty of sugar but not enough protein here, so make sure to eat beforehand if you're hungry.
TECH: Wifi is available and reasonably fast. No complaints there.
SEATING: Comfy chairs for lounging in solitary or community style, and tables near the food area.
AMBIANCE: Nice, clean decor with a modern edge.
DATE TIP: A bit stuffy for a date but you won't get stuffed enough (foodwise)! LolHelpful 30Thanks 0Love this 32Oh no 0 - 293831986Jul 7, 2013
Haven't been to many VIP lounges but I gotta say, it's alright.
They have an instant coffee maker.... and some light snacks... not much for those who are watching what they eat.
There was free wifi for a short time... basically long enough to check your email otherwise you have to pay.
Bathrooms were nice. It was nice to have a place to sit and hang until it was time to get to the next flight.Helpful 0Thanks 0Love this 0Oh no 0 - Adina P.Austin, TX194210399Apr 17, 2016
Not a BA first class lounge by any means and it appears to be a rest stop for every airline/partner flying out of this side of the airport. When I walked in it was packed with people. The food is pretty basic, just some turkey sandwiches and stale chips. They have a modest drink selection including Coke light and Coke Zero, so that worked for me. I was both surprised and a bit perturbed that despite being in Spain the lounge had no pork products. I mean why are we catering to just a select set of diners? What about vegans or vegetarians, or Hindus? There should be a variety of food options I think. Oh well, I was tired of jamon anyway.
And the wifi situation is odd. You have to provide personal details plus click on some sponsor. Isn't flying business or being an airline VIP enough for wifi these days? Sheesh.Helpful 2Thanks 0Love this 2Oh no 0 - Christina Z.Los Angeles, CA15731117Mar 12, 2015
If I could give negative 5 stars, I would.
Never have I been treated with such disrespect and entitled attitude by any airport-related employee on all my years of travel (this even includes Spirit and Ryan Air employees.. That's low) as the young "lovely" lady behind the desk this morning.
I am Sky Priority with Delta so normally on international flights I get access to lounges. It clearly lists Sky Team on the outside of the lounge as one of the partners. When I tried to check in this morning to grab a quick coffee and jump on a conference call in a quieter space, she had SUCH attitude and said that "Again (again??), your ticket is not good, none of Delta Sky priority statuses qualify for this lounge and your gate is past security on the other side anyways so why would you even try to come in here? You're not welcome.. So don't come back." Not sure if she was confusing me with some other traveler, but regardless, it's not ok. I understand trying to keep the rif raf out and if they don't partner with Delta Sky, fine, but explain that in a courteous manner, not with hostility and like I was a little kid trying to go inside some exclusive adult-only club.
I work in luxury brand marketing and the number one difference between the luxury and the rest are customers' perceptions and the way these brands treat their customers. If you're going to pretend you're a luxury airport lounge, you must teach your employees basic customer service ASAP.. Or fire them (as I would, if my employee had that sort of attitude towards customers).
You can keep your stale croissants lady.. The friendly service just down the escalator at Dehesa Santa Maria is much worthy of my time and money.Helpful 3Thanks 0Love this 1Oh no 0 - Sep 3, 2013
This lounge is used by multi-airlines and offers a variety of pastries such as plain croissants, chocolate croissants, and butterfly cookies. Self-serving beverage bar includes coffee, soda, juice, wine, gin, and beer. Not all top shelf items but enough to get through the wait for your flight. There is also ice cream for the kids. The lounge does not announce flights so make sure to monitor your time. Wi-Fi is free for the first 15 minutes and then you have to purchase a block of time. The Wi-Fi service is the same service used in the lounge and throughout T1 (Gate D & E). I was given a lounge pass when I checked in for 2 additional guests. However, I was able to use my American Express Priority Pass to also get into the lounge.
Helpful 1Thanks 0Love this 0Oh no 0 - Julien M.San Ramon, CA174177400Sep 7, 2015
For what appeared to be a pretty modern airport, the Barcelona VIP lounge is small and just ok.
I think the biggest gripe i have for it is that for a larger than average airport, all of the airlines have to share the same lounge. I wish this were only for Star Alliance, instead it's literally for all of the alliances.
I know I'm being picky and this is literally a first world problem. But I like my own alliance lounge. This lounge got pretty crowded after a while.
The redeeming factor for this lounge is that they offer free mini sandwiches, snacks, beer, and ice cream.Helpful 2Thanks 0Love this 2Oh no 0 - May 11, 2013First to Review
This is a sort of 'joint' lounge for all airlines. It's impossible to find. Come out of security and off the escalator. Turn right immediately and keep walking till you almost hit a little food court area. There will be a small lone escalator going up, hidden next to the pillar and a discrete "VIP" sign. Once inside, relax and enjoy, and look out into the madness in the terminal from the observation windows.
Helpful 2Thanks 0Love this 1Oh no 0 - Lauren N.Fort Worth, TX44413553313Oct 11, 2016
Not VIP at all. It was dirty, there was sad empty bowls that used to have chips or other things in them- no utensils to serve yourself so people just stick their hands in them. Ew. Plates, napkins, trash and other things littered everywhere. We walked in and walked back out with in 2 minutes. Next please.
Helpful 1Thanks 0Love this 0Oh no 0