Venture Inn

Comment left from Cheri. No apologies from the management. Just excuses. I have been in customer service for over 20 years and have always had someone apologize. I am not looking for any money or anything comped, just an apology for the experience. But the hotel just dropped the ball on that too.

The room was dated but clean. The evening staff were very nice and helpful but the next morning the complementary coffee was gone. The woman at the front desk was talking at length to a co-worker. I waited at length for her to finish her conversation before giving up.
At the restaurant that morning they were understaffed. We waited about 15 minutes for menus. Ordered coffee then. After watching several tables that were seated after us served we gave up and left.

Amazing crew and great place to stay! Hit a deer in the middle of the night and the tow truck driver recommended then. I am so glad. They knew I was beat and trying to find a way to get my car to Spokane and let me check out a bit later.. Also, the restaurant is great They told me it was only open for another half hour when I checked in, to make sure I made it in time, if I was hungry. very nice room with great pillows! Thanks too guys!

Solid place to stay if you're staying in Libby. It's not the Ritz, but the people are nice, there's an indoor pool, it's clean, and they give you a 6$ discount on breakfast at their attached restaurant, which makes breakfast basically free.

We stayed here for one night over the weekend and although the interior is very dated, our room was nice and clean. I'm a little put off by not having white bedding but I dealt with it. The bathroom was dated with yellow and orange but again, it was clean and the towels were fluffier than a lot of hotels I've stayed at before.
The best part was the customer service. Upon check-in we were greeted with a warm welcome. The front desk lady was very nice and the young man helping her was nice as well. They had free cookies, bottled water, and coffee at the front desk and we were also given coupons to use at the restaurant. We didn't use them because we ran out of time but I have eaten there before and the food was very good.
I'm not sure if this is the nicest hotel in Libby but it was clean and welcoming.

I feel like an honest review is needed for this place as two of the 1 star reviews are ridiculous in my opinion. A 1 star review for not having good coffee? Seriously? The outside is dated looking, but don't let that fool you.

As you walk in, you are greeted by Bigfoot! A happy Bigfoot. You'll see when you come. Our room, the deluxe king, was spacious and large! Everything was dated, but very clean and tidy. The bathroom was clean. The room was warm and the bed was very comfy! The staff here was very friendly and welcoming and the rates are very reasonable. I'd challenged others who visit Libby to find another place such as the Venture Inn, well worth the 5 stars!

My wife is from Libby and we came up to visit family for a week. Stayed at the Venture Inn for 3 nights at $132 per night which is incredibly overpriced for the quality of the hotel and rooms. I'm not sure how this place has any good reviews at all. Our room and the whole hotel smelled like smoke when we were in a non-smoking room. The wi-fi didn't reach our room despite the hotel having 3 different access points. The TV would restart multiple times daily. One of the lights in our room didn't work. The pool looked like it hadn't been deep cleaned in years. When we checked out the woman at the counter didn't even ask how our stay was. Won't be staying here again and I'd suggest you look for another hotel in Libby or keep driving.

We pay over $115 a night per room... Which we have two rooms- and because the maintenance guy never came in to work today, we don't have Internet and we don't have TV (sound yes.. TV no!!!. we had coupons but because our other guests - who did t sleep well - didn't come down - we couldn't use them... we also had to stay another night cause of bad weather conditions and we didn't receive an additional day of coupons - unlike others I talked to who also stayed!!! I'm from this town and to move away and come back home, a year later, to only have THIS service - I am NOT pleased or impressed....

Do not stay here Not a friendly place. Staff rude on check in. Ants in indoor pool area. Staff notified said oh well. Car vandalized while in parking outside of room. Room smell dingy and not very clean. Can say nothing positive about this hotel. Staff talking trash about guests as they walk away. Would have been better to sleep in car.

Each time we visit Libby, we stay at the Venture! We really enjoy our stay in the wonderful town and the Venture has never disappointed us. Yes, some staff are more outgoing than others, but truthfully, we appreciate the real-ness of the staff and most of the workers are very friendly.
Loved the extra touches of complimentary "cookie of the day"... each day a different yummy cookie to try!
When we lost something, the staff was quick to try and help.
Rooms were always nice and freshly cleaned each time the cleaning service stopped by. They were always friendly and super helpful! We asked specifically for vacuuming since we had muddy shoes and they accommodated.
Of course if you're looking for a ritzy place, this is not the hotel for you. If you're looking for a down-to-earth, local inn with clean rooms, hard-working staff, and a great central location in the quaint peaceful town of Libby, this is your place!
We look forward to our next stay here.