Photos & videos
About the Business
Service You Can See. Experts You Can Trust℠. At Valvoline Instant Oil Change℠, we get you in and out quickly with an oil change that you can watch from the safety of your car. You get to see the job done right, right before your eyes℠, with quality service that's customer-rated 4.6 out of 5 stars.
Location & Hours
Hopkinsville, KY 42240
Mon |
| |
|---|---|---|
Tue |
| |
Wed |
| |
Thu |
| |
Fri |
| Open now |
Sat |
| |
Sun |
|
Upcoming Special Hours
Mon, May 27, 2024 |
|
|---|---|
Thu, Jul 4, 2024 |
|
Mon, Sep 2, 2024 |
|
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Valvoline Instant Oil Change.
Recommended Reviews
Overall rating
3 reviews
5 stars
4 stars
3 stars
2 stars
1 star
P. W.Hopkinsville, KY04Mar 16, 2024Check for yourself. Valvoline not using vehicle specs for tire air pressure level.. In my vehicle, they put in 36psi vs 29/30psi. At least 32psi I can accept, but 36!, way too much. I'll be needing tires before they're schedule to be replace. Also, not puting in proper amount of oil...checking the dipstick with you while pulling out the dipstick with the engine running. I get they don't have time for the oil to settle, they could at least offer to give a quart to add some later after a proper check. Some may take the offer, some maynot. Personally, I would cause they put in the bare minimum.
Helpful 0
Thanks 0
Love this 0
Oh no 0Business owner information
Valvoline D.
Mar 16, 2024
Thanks for reaching out. I’m certainly sorry to hear about this! Our goal is to provide a great experience to every customer on every visit – I’m bummed to hear we let you down. We’re always looking for ways to improve our guest's experience and I would like to hear more about this to share with our management team for improvements. Please email your VIN# and any pertinent details to CCsocial@valvoline.com and put #SM778716 in the subject box.
-Lynn *VIOC Social Media- John S.Richmond, KY03Aug 25, 2023
I usually get my oil changed at the Chevrolet dealership but couldn't get it for a a few months in a row. I decide to give Valvoline a shot for a couple of months. Bad mistake. Ever since I got my oil changed there my engine made a terrible rattle. Come to find out valvoline had not been putting the proper amount of oil in my truck AND they had been charging me for an extra quart as well! Now I have to worry about the long term impact on my truck. WILL NEVER GO HERE AGAIN UNDER ANY CIRCUMSTANCES.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Valvoline C.
Aug 25, 2023
Hi John. We are disappointed to hear about this and would be happy to start an investigation on your behalf to further look into your visit, if you have not done so already. To start the investigation, please send your vehicle’s VIN to us at CCsocial@valvoline.com and reference #SM694049 in the subject line. We look forward to hearing from you!
Eric S.Clarksville, TN02Dec 20, 2014First to ReviewThey were fast. In and out about 15mins. Also they do everything a dealer would do but faster and alot cheaper. They even told me about my cabin air which no on else has done. This is the best valvoline I have been at. I will always come back.
Helpful 0Thanks 0Love this 0Oh no 0
