Valley Circle Family Dental
Photos & videos
Review Highlights
“Ray Hatami and his office ALWAYS make sure to take the best care of me.” in 27 reviews
“Sheila Morim working with you--and I've been seen by both--you'll have a top-notch experience.” in 4 reviews
“My tooth was broken and I saw dr ghanooni yesterday to fix it.” in 2 reviews
Other Cosmetic Dentists Nearby
in Cosmetic Dentists, General Dentistry
in Oral Surgeons, General Dentistry, Cosmetic Dentists
in Cosmetic Dentists, Periodontists, General Dentistry
About the Business
Business owner information
Ray H.
Valley Circle Dental is a welcoming and thorough West Hills dentists. We perform routine cleanings as well as take care of any problems you might be facing.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about Valley Circle Family Dental.
Recommended Reviews
Overall rating
60 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Patty R.Chatsworth, CA22112Nov 6, 2014
I have visited many dentist in my life and none compare to Valley Circle Family Dental. Dr Ray and Dr. Sheila are phenomenal. Their level of quality and expertise are incomparable to any other dentist I have visited. They always make me feel at home and I never dread a visit to the dentist. It is because of them, that I can sport a million dollar smile.
Helpful 0Thanks 0Love this 0Oh no 0 - Sar T.Silver Lake, Los Angeles, CA14113Mar 16, 2024Updated review
Dr. Ray Hatami and his office ALWAYS make sure to take the best care of me. I've had a lot of dental work done here and the skill and compassion he and his staff have is off the charts. Scheduling with the front desk is always a breeze too. Thanks, Ray!
Helpful 0Thanks 0Love this 0Oh no 0Sep 25, 2015Previous reviewDr. Ray is THE BEST! He's been my dentists for a few years, but recently I went to him for a chipped crown I had in my mouth.
I had developed an infection and through Dr. Ray's gentle and kind investigation, he found my tooth underneath was cracked. It was a dead tooth and a root canal wasn't possible due to the crack, so he extracted my tooth and I'm now waiting to heal so that I can get an implant.
Through this whole thing, he's been helpful, knowledgeable, generous, and kind. He answered my call on a Sunday to prescribe antibiotics and has really gone out of his way to reassure me, make me feel cared for, and provide the best care possible.
He's the first dentist I've ever met/received treatment from who truly loves what he does. His employees adore him and love working for him - that's not simply evident, they've told me!
This is a caring, friendly office with a great dentist at the helm. I cannot recommend Dr. Ray and Valley Circle Dental Care highly enough. - Brian C.West Hills, CA05Aug 1, 2023
I am so pleased to write this review for Dr. Ray and his team at Valley Circle Dental in West Hills, CA. From the moment I walked into their office, I was treated with a level of care and attention that truly set a new standard for dental experiences.
My teeth needed more than a routine touch-up. My bottom teeth were severely crooked and set back, which had been causing me embarrassment all my life. The prospect of straightening them felt daunting, to say the least, but Dr. Ray took on the challenge with a confidence that put my fears to rest.
He suggested we use Invisalign, a treatment I was already considering, and tailored the process to suit my unique needs. There was a point where my teeth weren't aligning as perfectly as he'd wanted, so he worked closely with Invisalign to order another set of retainers to fine-tune the program. This extra effort on his part really showed his dedication to his patients and his craft.
Throughout my journey, Dr. Ray was consistently kind, patient, and respectful. He approached his work like an artist--meticulous, devoted, and evidently passionate. His expertise was apparent in every visit, and his warm demeanor made each appointment something I looked forward to.
What's more, the staff at Valley Circle Dental mirrored his dedication. They were always wonderfully warm, understanding, and very professional. They added to the overall positive atmosphere and made every visit enjoyable.
I'm beyond happy with the results. My smile is now straight, confident, and something I'm proud to show off. I can't recommend Dr. Ray and the Valley Circle Dental team enough. If you're looking for a dentist who goes above and beyond, who treats you with respect, and who works with a true artist's hand, Dr. Ray is the one.
Five stars all the way.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ray H.
Aug 10, 2023
Hello Brian,
This is Dr. Ray, the owner of Valley Circle Family Dental. We are glad that you are pleased with your dental work and enjoying your new smile. You were a pleasure to treat and so glad that you had an excellent outcome with Invisalign. You were certainly very motivated and it is one of the keys with Invisalign success.
It is one of the most fulfilling part of our job to see happy and satisfied patients. We look forward to provide you with excellent care for all your future dental needs.
Best regards,
Ray Hatami D.D.S. - Stuart A.Pāhoa, HI03Aug 1, 2023
Dr Ray is the best ! After neglecting my teeth for a number of years I finally
made an appointment to have my teeth checked and the necessary
procedures done. An exam, x-rays, and a full explanation of the issues
that I had allowed to accrue. Dr Ray was knowledgeable, proficient,
explaining as we went along. When finished I am happy to say that
I am now proud to smile and show my teeth. A caring and talented man,Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ray H.
Aug 10, 2023
Hello Stuart,
This is Dr. Ray, the owner of Valley Circle Family Dental. We are glad that you are pleased with your dental work and enjoying your new smile.
It is one of the most fulfilling part of our job to see happy and satisfied patients. We look forward to provide you with excellent care for all your future dental needs.
Best regards,
Ray Hatami D.D.S. - Jennifer F.Los Angeles, CA13Aug 30, 2023
I have been going to valley circle family dental for 13+ years and I hope I never have to go anywhere else! After a lifetime of dental issues (poor genes I guess) and so many bad experiences, finding Dr. Ray was such a blessing! They are so thorough, honest, fair and gentle handed. I now see both Dr. Ray and Dr. Ashley, but everyone I have seen has been a pleasant experience. The receptionists and office manager are even like friends at this point! If you're looking for a great team of dentist and hygienists, look no further!!
Helpful 0Thanks 0Love this 0Oh no 0 - Marie S.Woodland Hills, CA01Aug 24, 2023
After a long time searching for a dentist, I could trust... I found Valley Circle Family Dental. I have been seeing Dr. Ray for over 5 years, and my teeth have never been better. I no longer dread going to the dentist. Dr. Ray and all of the staff are amazing!
Helpful 0Thanks 1Love this 0Oh no 0 - Ellen H.Los Angeles, CA423Jul 13, 2023
AARP/Medicare Supplement Plan Members BEWARE! I have been going to Dr. Ray for over 15 years and have had zero complaints with the care I received. Was delighted when I recently found out that Valley Circle Family Dental was a participating dental office with the AARP/Medicare Supplement Plan through United Health and offered discounts through Dentegra. Dentegra is not insurance, but an AARP benefit that offers up to a 40% discount on many dental services. According to both United Healthcare and Dentegra - phone verification and on both of their websites - all AARP Medicare Supplement Plan Members needed to do is hand the participating dental office their current AARP Medicare Supplement Member Card to receive the discount. Seems simple. I made an appointment over the phone, but the receptionist would not honor my card. I then spoke to both Dentegra and AARP/United Health and they both told me that I was eligible for discounts and that Valley Circle Dental was in the wrong for denying me a discount. Unfortunately, I was left with no choice but to file a Fraudulent Case Complaint with Dentegra against Valley Circle Family Dental. Such a sad ending for a former satisfied patient.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ray H.
Aug 10, 2023
Hello Ellen,
This is Dr. Ray the owner of Valley Circle Dental. I read your review and spoke with my manager in detail about the circumstances of the situation with your insurance. I believe there was a simple misunderstanding and I would like to explain to you so that we can clear everything up.
For starters, AARP/Medicare supplemental plan is not an insurance and that is why my front office assistant could not verify eligibility and she told me exactly what happened when you called. She did call the insurance information that you initially provided and then when your husband provided the second insurance information, she called them again. We then found out from their representative that this is not an insurance and is a discount plan very much like the Carrington plan. We have tried to contact you several times to inform you of the mix up with the insurance but you haven’t responded to any of our attempts.
Since the opening of this office, one of my main goals was to be different than other dental offices in terms of transparency and communication with patients. I understand your frustration when you were told that you are not part of this insurance but please realize that we work with hundreds of plans and it can be confusing even to my manager who has been in the dental field for over 30 years. Unfortunately, the insurance companies are not very responsive and at times it takes several attempts to get one simple query answered.
Please call the office to discuss this matter and to clear any misunderstanding about your dental plan. As you mentioned, you have been a great patient for 15 years and we do not want to lose you over a simple misunderstanding. We look forward to hear from you and provide excellent care that you have been accustomed to at our office.
Best regards,
Ray Hatami D.D.S. - Ilana F.Los Angeles, CA0133Jul 30, 2021
I just want to share my experience at this dental office. I've been to many dentists and I always had problem and not pleasant experiences. Since I started coming here , I have been Very happy with the service and quality of their work.
I saw dr. Ghanooni yesterday and she was wonderful. She is a great dentist, very professional and she was very through in her examination my X-ray and explaining what needs to be done.
Thank you.Helpful 0Thanks 0Love this 0Oh no 0 - Anonymoose M.CA, CA214Sep 15, 2021
I needed a new dentist and I was recommend to this place. Before my visit, I confirmed twice with their office that my insurance would cover the cleaning that I wanted. Just a regular basic cleaning, that's it.
So I get there, they do the x rays, and then whaddya know my insurance doesn't cover it. So not only did they charge me for the x rays, but I sat in that chair for 45 minutes waiting for someone to tell me I couldn't even get a cleaning because of insurance. I guess it's on me for waiting that long, but I was very annoyed that I wasted hours of my day off for literally nothing. I obviously will find a different dentist
Also: after I get the x rays they tell me I'm going to need like 10k worth of work on my teeth, multiple root canals, caps, surgery, bunch of stuff. Like damn I just wanted a cleaning. And I brush twice a day, floss often, waterpik often, mouthwash every day...? Same regiment for years and it's not like I'm a senior. How come any of my old dentists never mentioned that? Just comes off as "odd" let's say
Anyways: 2 stars because staff was nice, place was very clean. -3 stars for the aboveHelpful 2Thanks 0Love this 0Oh no 0Business owner information
Ray H.
Sep 22, 2021
Greetings,
This is Dr. Ray the owner of Valley Circle Family Dental. Sorry to hear that you had a bad experience with your first visit to our office.
The first aspect of your review is about the teeth cleaning. We never promise cleaning on the day of the exam for any new patient for several reasons. First of all we can never know what type of cleaning the patient may need (prophy, deep cleaning, periodontal maintenance, etc.). Furthermore, our hygienist schedule is completely booked and we have to fit you in when the time is available to do it. Even if we could do that, by the time patient fills out incoming forms and health history and we take complete X-Rays and do a comprehensive exam and the treatment is explained and all insurance coverage is verified, it takes about 1.5 hours and we could never know how long it actually takes. That depends on the individual case. Some people dental treatment is simple and some are complicated and involved. Plus the fact that many of our existing patients are returning from COVID lock downs and we are struggling to catch up with hygiene schedule. If this issue was not communicated to you when you made your appointment, I truly apologize for it. We have had some temporary help in the front office and she may not have told you this when she made your appointment.
Regarding your surprise about the $10k treatment plan, We pride ourselves for thoroughness and taking a long time explaining treatment needs to patients and I am certain that my associate did that. I take patient complains very seriously in order to have quality control in the practice and provide the best services to our patients. However, I stand by her diagnosis because of the fact that we take a long time to develop a treatment plan and get to know your priorities and also show you all the treatment options. If your previous dentists did not diagnose, it could be that they did not take full X-rays and did not do a comprehensive exam. Please feel free to take your X-Rays to another dentist and discuss your treatment needs for a second opinion.
I wish you good health and please feel free to call us if we can provide any further information.
Best Regards,
Ray Hatami D.D.S. - Sharona N.Los Angeles, CA3231Apr 13, 2022
Dr Ghanooni is The best
she is very professional , kind honest and knowledgeable
you could feel it when she works
the whole staff is also very friendly , I felt very comfortable during my visits and didn't have the fear that I used to have at my previous dentists
I would recommend to all.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ray H.
Aug 10, 2023
Hello Sharona,
This is Dr. Ray, the owner of Valley Circle Family Dental. We are glad that you are pleased with your dental work and our whole dental team and that your fears of dentistry have been assuaged.
It is one of the most fulfilling part of our job to see happy and satisfied patients. We look forward to provide you with excellent care for all your future dental needs.
Best regards,
Ray Hatami D.D.S. - Sallie M.Simi Valley, CA4430Jul 1, 2021
I am a big baby when it comes to going to the dentist. So much so I waited 7 years between my visits. Needless to say I had to have a lot of work done. I was recommended this dentist office. I've been going since April. Im very pleased and happy with the progress and the patience of all the dentists. I think I've seen just about every Dr. possible. They are patient in explaining what is going on and ensuring if you are in pain to fix it to the best of their ability. There is going to be some pain. They also have a sense of humor as I am very sarcastic and let them know every time I don't like them (nothing personal of course).
Helpful 0Thanks 0Love this 0Oh no 0
Other General Dentistry Nearby
in Orthodontists, Pediatric Dentists, General Dentistry
in Endodontists, General Dentistry, Cosmetic Dentists