Review Highlights
“Giant shower with two heads, large living room and dinning area.” in 2 reviews
“Lauderdale & 35mins to Miami Beach) & is pet friendly!” in 3 reviews
“It was modern with a fully stocked kitchen, and HUGE bathroom, which included a deep jacuzzi tub just off the bathroom of the master suite.” in 2 reviews
Location & Hours
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Ask the Community
Q:
What is the current pet policy?
A:
Select rooms are pet friendly for a fee. There is a maximum of two pets per unit with a weight restriction of up to 30 pounds. Approval must be given prior to arrival. Please contact the resort directly for availability and fees.
Suzanne B., Business Manager2 years ago
Recommended Reviews
Overall rating
48 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 1022122647Nov 10, 2022
My father is an owner here. He dies try to contribute yearly at the meetings, and we're still trying to learn Spanish because most people around here don't speak English locally.
It's affordable, but the Pandemic has made it difficult.
They're trying to keep it budget friendly, and affordable.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Suzanne B.
Nov 11, 2022
We are sorry if it is rather difficult for you to speak to our staff. The front desk staff speaks English and can assist with any issues. Furthermore, since your father is an owner with Vacation Village Resorts, it may be helpful for him to contact the Owners' Concierge Dept. at 1-888-629-9593 Monday through Friday 8:30 AM - 6:00 PMT EST.
- Linda E.Chicago, IL03Feb 17, 2024
Timeshare owners beware. They will put you in the older units. And walked in and the remotes for the TVs weren't working. Had to wait for those to come up. Sliding doors were impossible. 100 pounds each to open up to the balcony. Had to wait for them to come and oil them and then had to put up with squeaky sliding doors all week long. If they try to get you to a luncheon quote-" and say that there is no presentation that is untrue. They tried to give you a whole presentation and get you to see the new model plan on spending it at least 2 hours for your visa gift card. None owners get $350 on a gift card but owners will only get $100. Gift card set an extra perk? We have been many of our RCI timeshare things and by far this was one of the worst
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Suzanne B.
Feb 17, 2024
We are sorry if you did not have a good experience at our resort. Timeshare owners get priority when it comes to getting their special requests granted. It's unfortunate you did not find the presentation beneficial in any way. We wish you better future vacations.
- Nov 5, 2020
While I am unable to review this venue outside of a polling precinct, I can say that the two times I've been there, the grounds have been immaculate and the landscape a lulu. I can only imagine how nice they keep the rooms and the common areas inside.
If I was a tourist, or someone needing a place to stay for a couple of days for a game or a concert at the BB&T, for instance, or maybe that someone traveling for business, or to visit family and didn't want to impose; this would be the place I would make reservations at for two or three days--maybe even a week's stay.Helpful 7Thanks 0Love this 5Oh no 0Business owner information
Suzanne B.
Nov 6, 2020
Thank you for your review. We think your photo is very nice. It is always good to know when our guests are happy with our location, grounds, and amenities. We look forward to hosting you again at Vacation Village at Bonaventure. Stay safe.
- Gina R.Pompano Beach, FL022Jul 4, 2023
Mizner Place Weston was wonderful, clean sparkling , warm pool kept up each day with friendly staff who gave classes in the water as well as on the pool deck to all who wanted to participate. I loved being there with convenient stores a few minutes walking. The place was very clean , the Staff was so so friendly and helpful. The units were well equipped but anything missing could be gotten from housekeeping right away. The Staff offered info about various excursions available also. I loved the large changing room / shower/ rest rooms right there beside the pool most of all and the ice machine there also. Mizner offers comp coffee in the 'AM and lemonaid in the after noon to the pool guests. Its quiet and dignified and a wonderful place to escape for a vacation.
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Suzanne B.
Jul 5, 2023
Thanks for your positive review on our sister resort, Mizner Place at Weston Town Center, which is only about a five-minute drive from us. We're glad our staff assisted you with everything you needed.
- 622864447Dec 30, 2020
There are quite a few Vacation Village properties and buildings around the Weston area. We stayed for one week at the Mizner Place at the Weston Town Center and then switched to this one, the Vacation Village at Bonaventure. We were in the Heron 2 building. It was very clean and perfectly adequate but rather dated, with saggy furniture and old appliances. There were also some broken items (our A/C/ventilation didn't work at first, and one of the kitchen cupboard doors was broken). The water pressure in the shower was very weak, and the kitchen and living area had zero natural light and some old dated mirrors on the walls. Our neighbors were also loud and we could hear them watching TV until 3am, and could also smell their fish meals when they were cooking (bleah). Aside from these gripes, it was fine, just very no-frills. I'd prefer staying at the Mizner Place one instead.
I will say the pool area and landscaping were very nice. Just wished the outside matched the inside a bit more.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Suzanne B.
Dec 31, 2020
Thank you for your online review, Jessica H. We are delighted to know that you liked both of our Weston resort properties, Mizner Place at Weston Town Center and Vacation Village at Bonaventure. They have their own unique accommodations, but overall the amenities and customer service are excellent. We apologize for the few issues you had at Bonaventure. It's unfortunate your neighbors were loud, too. In the future, you can report the noise disruption and the front desk will send someone to address the situation. Till next time and Happy New Year!
- Thomas H.Los Angeles, CA6171Jan 25, 2022
3.5 Stars if I could. My unit was clean (Herron) but one of the elevators was broken and there were some weird smells in the hallways. Inside the unit, no complaints except they seem to be really cheap on towels and toiletries. Hot tub was also not working.
Pool area is nice and they have a free shuttle to anywhere within a few mile radius. The town center area was surprisingly really fun, especially on New Years Eve.
Another really annoying thing were having no on-site restaurants, bars, or places to buy groceries. You had to walk to a gas station or go to Publix and stock up. If you want to stay a few extra days (I did) it was a rip off and you had to always go to the front desk and sign paperwork to do it.
Overall, comfortable stay and staff were friendly enough. Definitely an interesting area to stay in South Florida at the end of the year and into the New Year - local area is definitely underrated.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Suzanne B.
Jan 25, 2022
Thank you for visiting Vacation Village at Bonaventure for your New Year holiday vacation. It was a pleasure hosting you. We are pleased to know that you liked your suite. We apologize if the jetted tub was not functioning properly. Surely if you had reported that to the front desk, someone from our maintenance staff would have looked into it. We hope to serve you again in the future.
- Stephen R.Palm Coast, FL091Feb 14, 2020
They should consider re-naming this property to the "Asterisks Hotel".
To detail why I am reviewing this property so poorly, I'll give some background - I was attending a conference at the Bonaventure Resort and Spa. I wanted to be as close to the venue as possible, and this location seemed like a great mix of location* and price.
Here's the first asterisks - if you book here, there are two properties: Weston and Bonaventure. I had selected the Bonaventure properties, which have nearly identical addresses to Weston on Google maps. When I checked in, I was directed to a room which would have been a 10-15 minute walk or more to my conference. The Sandpiper I rooms, while clean, are extremely dated and would be out-classed by almost any La Quinta or Holiday Inn. Even Motel 6 would have nicer rooms.
Heading back to the front desk, I expressed that this was not what I was expecting when I booked the property. My wife and infant son would be using the car during most of the day, and I would not have booked a venue so far away from the conference intentionally. I was told about the second asterisks - "You used a third party website, you should have checked our website". I don't really see this as an appropriate response as I would venture to estimate that the majority of the booking business here is via third party sites (Hotels.com, Google Hotels). Furthermore, they told me while there was something available at Vacation Village at WESTON (I apparently made a mistake booking at BONAVENTURE), I would have the pleasure of paying $25 a night to change rooms. Over a 4 night stay, and with many hotels in the area full for the conference, I had no choice.
The $25 a night increase put this hotel above what we were expecting to pay, and worse, we could have stayed at other nicer properties that would have provided breakfast* (not included), toiletries* (other than a bar of soap, not even a mini shampoo was present in the bathroom), and much more.
When I checked in, a shuttle service was offered stating they would be able to drop us off anywhere within a 3 mile radius. At least I can utilize some benefit of this property to meet my family right? I went up to request to be dropped off at nearby Markham Park. When I got into the shuttle, they noted they can't go in there. I was dropped off at a Shell Station and had to walk underneath I-75 across several lanes of busy traffic. A final asterisks.
The dated quality of the room, staff response to our dissatisfaction, and the lack of benefits are what made this a 2-star experience. I would not recommend this property to anyone.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Suzanne B.
Feb 14, 2020
Thank you for your feedback. We are disappointed to hear of your negative experience at our resort. We will continue to work on our customer service and hospitality. As stated on our resort's website, "The suites will only include sample-sized bar soaps. We recommend that you bring your own toiletries." Vacation Village at Bonaventure is located near a few stores where guests can purchase their toiletries. We hope your next vacation in South Florida is much better.
- Diana S.Cooper City, FL125101Mar 12, 2021
Horrible check in was a mission and I had to pay $28 to upgrade to a balcony (not worth it!) Did I mention I just got in the room and the AC is broken it is now 11:45 PM yay
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Suzanne B.
Mar 15, 2021
We are sorry if you did not like our resort. For guests trying to upgrade from a 1 bedroom to a 2 bedroom, there is an upgrade fee. And for guests trying to upgrade from a B suite (with no balcony) to an A Suite (with a balcony), there is an upgrade fee. We apologize if someone from the maintenance department didn't get back to you soon enough with regards to the AC. We hope to make it up to you.
- Tracy C.Des Moines, IA2421311Jun 30, 2018
I do NOT recommend this place to ANYONE unless you're already an owner of one of their timeshares because if you're NOT, you're treated as a red-headed step child!
One of my friends allowed me to buy her bonus week because we ended up in a bind regarding where my family (4 of us) would lodge during our trip to Florida, which was only a week away when we found out! We were so grateful and excited to be staying at a resort/spa! Pshhh! I don't know WHY! Our night at the Sleep Inn on our way to Florida was way better quality than what we're dealing with NOW at this so-called resort!
Long story short, I feel like we were put into the Section 8/The Hood of the resort.... into the overflow area where they put someone in an emergency situation! The "condo" was no more than an overrated efficiency that looks like it hasn't been updated since the late 70s! We didn't receive ANY housekeeping services; we had to call for clean towels and toilet paper! Our room was never vacuumed and the bathroom was never cleaned during our week-long stay! We took out our own trash!
When we mentioned it to the staff a few days later, they blamed US for not telling them that day so someone could come clean the next day (Sorry! Didn't think I had to remind YOU to do your job!). I was irritated the entire week! It didn't help that my family was squeezed into a one-bedroom with an old, FLAT pull out sofa sleeper in the living room/kitchen! Oh! And did I mention it smelled like MOLD when we first opened the door?!?
To top this review off, the Timeshare presentation was forced on us via offering a free "gift" to us for sitting through the 3- hour timeshare presentation with some VERY aggressive and PUSHY sales people who wouldn't take "no" for an answer until like my 5th VERY pissed off rejection.
I will NEVER stay at this "resort" again. The ONLY reason I rated it 2 stars instead of 1 is because of the location and general aesthetics of it!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Suzanne B.
Jul 9, 2018
We are terribly sorry if our resort did not meet your expectations. We strive to provide the best possible service and hospitality. We apologize if we missed the mark this time around. As mentioned on our resort's website, "Guests receive a mid week service on the 4th day consisting of trash removal, linen exchange and light tidy. Extra cleaning is available upon request at an additional charge. Full cleaning services are offered for guests staying more than 7 days including collected trash, linens and bedding exchanged, dishes washed and floors swept and mopped. Trash chutes are also available for guests on every floor of every building." We hope your next vacation in South Florida goes much better.
- Mark R.McMinnville, OR1044246Mar 25, 2016
We had a very pleasant experience at Vacation Village. We stayed with friends in Pembroke Pines the first two nights of our vacation, and then finished off the week at VV, Weston. We booked those days last minute, on a cancellation, and we're thrilled we were able to get in anywhere, as it was mid-spring break time. True, Weston is not Ft. Lauderdale or Miami, but we found those places to be within easy reach, as well as a day trip we took down to Key West, and one up to Jupiter for a look at Marlins spring training. It was a great locale: slow when you wanted to be away from the action, but close enough to the action that a night on the town was easily within reach.
We really liked our space. It was modern with a fully stocked kitchen, and HUGE bathroom, which included a deep jacuzzi tub just off the bathroom of the master suite. We also took advantage of the wonderful pool area on a few occasions. Our interactions with the staff, found them to be friendly and helpful at every turn. My one negative comment was that I was charged twice (once by RCI, and once by the resort) for maintenance and usage fees, and I am still sorting out who owes me a credit. But overall, I really liked the place, and felt it offered great access to all that South Florida has to offer. I would return in a heartbeat.Helpful 4Thanks 0Love this 0Oh no 0
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