Ensley Orthodontics

A neighbor asked for our experience here and I thought this might help others too.

Pros
-Overstaffed. All girls staff with beautiful teeth! You will never lack of someone to speak with. Never been on hold over the phone. You can tell it's great cash flow here.
-First visit. Free consultation with lots of pictures and nice package. Treatment coordinator was super sweet however it will be changing hands (many hands) for the following visits. No personal touch so feel free not to remember names here.
-Experienced orthodontist. He's not new to the industry. Many general dentist can do easy cases these day by using advanced technology and invisiline. But you will have confidence talking to him if you think you have a special case. His thoughts are valuable for your decision, but read on.
-Free custom sport mouth guards! Don't get store bought and use microwave. Go here and they will make one for you. This was how we got hooked to begin with.
-Video games. Of course kids will want to go to dental office even earlier. It does help with anxiety and to be on time for appointments.
-Telephone booth. Well it looks very special these day. And it actually works! So kids can learn to dial the antique.
-Parking. It's Beaverton no where is hard anyways.

Cons
-Their office hours. They close at 4:00 and do not open on Friday Saturday and Sunday. So hard to be able to get appointment after school. You would be lucky to get 3:45 appointment on the day you want. Sometimes every 3-4 weeks appointment becomes 5-6 weeks apart because there's no openings. Not to mention parents that have to work til 5pm, got to plan your excuses ahead people!
-Adjustment nightmare. Since they open only 4 days if you need adjustment after visit you are pretty much screwed. So you know it's orthodontic it could be so painful just because teeth move but sometimes gum hurts, problem with wires, etc. that you often need help. Depends on how you expect it to happen and have faith in painkillers, but for young kids it's not that simple to manage, especially when wires poke soft tissue in the mouth and cause bleeding. It is critical.
So let's say, had appointment on Wednesday after school, gone home, feel the pain at night, and called back first thing Thursday morning, and sure they don't have anything available after school. Only way to do is skip work skip school and take mid-day appointment again. Or you wait until Monday or sometimes Tuesday if Monday is full. This situation happened over and over. Joy.
-Satisfaction isn't guaranteed.
You can't really get want you want. It's more like what doctor wants for you. At the far end it's possible that you are not 100% satisfied. Just like other reviews. The outcome you see in the mirror and the ortho theory that doctor provides might not agreed. He's the solo orthodontist, owner of the business, and Charlie (angels)! Look at the team photo and those pretty ladies in his life. No one will against what he thinks and says. You can try to talk contract you have before you started but it will only upset him. He's very experienced ortho but just asked around you will find out he can't take complaints!
-Expensively known. You know what you are getting into. Upgrade your dental insurance before you go will definitely help. Not sure how is it now but recently it's about 7K.

*Make sure your insurance stay exact the same (company and plan) for at least 24 months period. Confirm with your HR (no way you know what would happen the next year tho), don't change job or get fired! Otherwise you will pay all the insurance portions out of your pocket. Understand that it is not about when you "start" it's when you end. Insurance will not pay their parts when you pay and no one will tell you there. They will chip in a tiny bit every few months. So it will be a lot left for you to cover if anything changes.

Anyways! All the pain (and money) might payoff in a long run. My recommendation is to get a 2nd opinion to make sure you clinically needed it. Unless you have money and a lot of time left and beauty is on top priority in your life. America is so obsessed with aligned teeth. Another thing Europeans love to make joke about. Orthodontists make your beauty smile. Businesses will do well with or without reviews. Happy goes around.

We had great customer service experience here! Great staff, kind and responsive and they were able to give us a billing breakdown by the time we left.

I went to Ensley's in 2012 and was told I needed braces. They told me I'd have them for 1.5-2 years. However, that turned into 3.5 years. The reason? They realized after TWO YEARS that I had a baby tooth left that hadn't fallen out yet. So I had to have it pulled, then wait for the adult tooth to grow back and have a brace put on it.

I got my braces off in 2014, but am leaving a review now after I had a dentist tell me recently that I now have a receding gum line (which only shows up in people much older than myself), due to braces. They even said that if it gets worse, I'd need surgery.

If you're going to go to Ensley's, know that they will likely recommend braces, and oftentimes for people too young.

I saw Dr Ensley for a dental extrusion in an attempt to save a broken tooth. (Essentially using orthodontics to pull down some of the root structure of the tooth to provide a bigger base for a crown.)
Dr Ensley and his staff are extremely experienced, kind and his office is run very efficiently. He saved me from needing an implant and I am extremely grateful.

Both of our children will be getting their braces there; without question.

My niece messaged me that she had an orthodontic emergency while she was on a business trip in Oregon, I looked up the style of orthodontic appliance (Carriere) and matched it to orthodontists in the area; this office had great reviews online. I am so thankful for this wonderful office. I called and explained what had broken in her mouth and they worked her in and gave her excellent care. As her treating dentist and aunt, I am so grateful to have come across such an outstanding team. The office ladies were extremely helpful arranging an emergency appointment, she was treated with kindness by the dental assistants "the ladies there were super sweet and did not make me feel like an inconvenience", and she said the doctors were super nice. Absolutely five star service from Jareen, Ally, Brittany, and Dr. Ensley & Dr. Edmondson. My heartfelt thanks! Dr. Twana Duncan, DDS Antlers, Oklahoma

Two of my children received treatment at Ensley Orthodontics. My partner was the one who attended the consultations, appointments, and who interacted with the office.

I have no complaints about the first, older child's experience. The full treatment for them cost $6,585 in 2015.

The second child was too young for the full treatment so my partner was offered to optionally do the treatment in two phases, part now and part later. The way it was phrased to them made it seem like the cost would also be split between the two with some additional overhead. Phase 1 cost $3,750. Imagine my surprise when, years later, I got an estimate for phase 2 at $6,310 minus a $700 "discount" for completing phase 1. The upselling of the optional phases was made to my partner in full knowledge that they didn't have insurance coverage, and they were not told (neither in person nor in writing) that it would cost significantly more ($2,775 in this case). I have decided to find a different orthodontist to complete their treatment.

We were all set to start treatment here , but then we found out that the schedule is set up to accommodate the staff not the patients. Even though 95% of their patients are school children, the clinic closes at 4:00. A mom in the waiting room told me that she has never gotten an afterschool appointment for her daughter--for our boys to go here they would have to miss school for every appointment.

Thank you Ensley!!!! You guys are a team filled with hard workers and talent! Thank you for giving me the smile of my dreams. I'm only 9 months in but, extremely satisfied already. I wish I had my before pictures but I'll wait till it's all finished to show those. Crazy transformation!!

We went to Dr. Ensley after having a terrible experience with a previous orthodontist. My daughter's teeth were completely slanted sideways, and her midline was off by quite a bit. I wasn't sure how he could fix it, but he did! So grateful we found him!

Dr. Ensley is one of the best orthodontist, he was able to straighten me teeth very quickly and the way his team works together is Phenomenal