Usps

Don't have a clue of what the local postal service is doing anymore. since 2015 the services of the postal system has gone down the drain. the postman shows up most of the time after 6:00pm or doesn't show at all. has the nerves to write or inform the main office and the clients they tried to deliver but the entrance was closed. UNACCEPTABLE/ INCONSIDERATE

If your mail comes through this post office, please opt for a post office box/parcel locker. Your packages are less likely to be "lost" or "incorrectly delivered" if the packages never leave the post office.

I now have a P.O. Box because this post office admitted to delivering my package to the wrong mailbox back in June 2022. The post office manager suggested that I look through my neighbors' mailboxes. The post office manager then proceeded to say that I could submit a claim because "from our (USPS') point of view, we delivered the package to the correct mailbox." This is strange, as the manager just said the USPS incorrectly delivered the package. Also, I returned an incorrectly delivered package (not my package, not even a package that belonged to someone that lived on my road) the same day.

Finally, thanks to whichever "standup" Spotsylvania resident received my package - I am so glad you had enough integrity to return the package to the post office (oh wait, you didn't).

Seriously, please get yourself a P.O. Box.

Despite filing claims and appeals for my package, I am out $150.00 because the USPS pretty much tells you to "go pound sand."

Love how my package was supposed to come in today but then didn't because it's a Friday and they chose not to do it today. I keep trying to call and what do they do? Not answer and apparently they do that a lot because I couldn't even leave a message because the mailbox was full. At this point if the workers don't want to work and do their jobs properly and professionally someone else will ‍. Find new workers.

They were supposed to deliver my package because it was "return to sender" but instead they decided to ship it back to the same place that was denied and now they just called me back saying they lost my package.

I give this Post Office one star because Yelp will not let me give it NO STARS.
The worst service ever. Tried calling over and over. No one answers the phone and the voice mailbox is full. REALLY? Don't I pay these peoples salary.
What a joke. I will NEVER mail anything I can send UPS or FED X.

This is for the Passport Office only. What a SH** SH**!!! Seriously. I walked in ~ 7:45am and they had 2 parties waiting, one being helped. No one was there to organize anything - no signs indicating the process. Nothing. We all patiently waited for 20+ minutes & when 2 more parties came, we said to grab a number even though there was no one calling them or displaying a # close. When I got up & asked, I was told that the other woman would help me after she was done with the person she was helping.

She finished with him only to disappear into the backroom for another 20
minutes. Whoever developed that space did not factor in that the workers who "disappear" into the backroom can be heard pretty well by the people waiting for them to do their job. "OMG, really? You did what last night, with who?" They're seriously getting paid for this crap? I couldn't wait any longer b/c I had to leave for my own job.

I'm not sure what is so difficult about seeing appts., following an established process and being professional but it is apparently well beyond close to everyone working there. When I returned, I had an appt. and came in with the confirmation. I waited behind the gentleman talking to the Rep. (unmasked) at the front desk. Despite everyone else being masked and me being ~ 5 feet away from the man, she rudely waved me back.

The man left and she did not say anything to me after ~ 5 minutes. Really? I had to tell her that I was there for my appt. She did not look me in the eye once and proceeded to ask me questions; when was I going, do I have my application, etc. Apparently she was the one servicing my appointment b/c after quickly asking questions and taking my app. she just said a number. "Put my card in."

"Excuse me?" I said. "Can you please tell me what the breakdown is?" That was a BIG ask and she spouted off some crap that I couldn't hear. I was under the gun to get back to my job & needed to get my passport app. in so I didn't have time. And frankly wanted not to waste any more time in that poor, poor excuse for a "essential" office.

For all that I read about this office, I thought it might be OK. Nope, my experience showed that the folks working there are just miserable, lazy, unprofessional people and whoever is managing that misrun excuse for an office needs to be fired. A teenager could do better!

Came here on a Monday morning, no one was in line. I needed to get a box to mail something home to myself, and the priority boxes weren't deep enough. Luckily they have boxes on hand for purchase.

I picked the box I needed, filled the box with my items, taped it shut, addressed it and walked right up to the attendant and paid for it to send it home. I was able to buy some cool new dragon stamps too!

One of the locations that is a passport acceptance facility in RVA. If you plan ahead when going to the passport office here things run a lot more smoothly. (Fill out all info prior to arriving). Walk-in hours are Monday through Friday from 9-2. Appointments are scheduled four weeks in advance if you'd rather an appointment. They accept debit, money orders, and checks (no credit cards).

When you enter on the left side is the passport office so don't think you'll have to stand on the usual line. There is seating near the office and you'll have to take a number. When I went there was only one person working, but it went pretty quickly.

Worst service I've ever received in my life- never even answer phone (full of messages) . ALSO HAVE BEEN ON HOLD FOR AN HOUR ON USPS CUSTOMER SERVICE.

Bottom line. USPS is absolute garbage organization with 0 care for their customers. Go with amazon or ANYONE else for legitimate postal service

USPS sucks.

if i could give negative stars i would!!

stopped delivering our mail.
, stopped with our scheduled pick up.

all because we have a small 17lbs service dog at my shop. and the regular mail man all of a sudden decided she was a threat. had many conversations with the supervisor at this branch and they have yet to deliver or pick up our mail.

a supervisor david even came out to my shop and "evaluated" my service animal.


this is the most ridiculous thing i have ever experienced.

my business shipped over 200 packages a month! and this is how we are treated with my service animal.